Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.5
feedback
4,325
chart
#292
All reviews
Review RSS Feed
Nov. 13, 2023
Nov. 13, 2023
Nov. 13, 2023
Due to your product problem, the product ID in GA4 in our Google Analytics is displayed abnormally. Most of the product SKUs display the product digital code in the shopify backend. I hope you can fix this bug.
Hello and thanks for the feedback. We will be sure to pass this along to our product team as we are always looking for ways to improve. We do have a support team trained on analytics standing by to help. You can reach them through this link: https://support.google.com/merchants/contact/shopify_3p_support_app
Nov. 12, 2023
也许是前期产品制备工作比较充分， 在安装过程中， 依据提示，没有出现任何问题， 很快的就完成了迁移。 根据信息的提示， 完成了新版本初步的了解， 功能非常完善。希望可以通过这些数据， 进一步促进销售。
Nov. 10, 2023
Easy to install and makes it easier to buy ads, aswell it makes it easier to add your products on google shop
Nov. 10, 2023
The absolute worst experience with this app, it is incredibly frustrating. "Mismatched Currency In Shipping Information" has been plaguing us for 48 hours. All currency is USD, shipping currency is USD, I even shut off international markets and disabled geolocation to no avail. The worst part is, 900 products are approved, and a few hundred random ones are not, and the ones that aren't keep changing (day by day, some errors will disappear, and new ones will pop up). Contacted Google support about the issue and how to fix and their response was literally "You need to fix this or we will disable your account on December 7th". Truly insane, especially with the amount we spend on Google Ads every month.
Hello and thank you for taking the time to leave the detailed feedback. First, I am sorry your support experience didn't meet your expectations. I have also noted your feedback around confusion in setting up shipping settings. I will pass both pieces of feedback to our support and product teams as we are constantly looking to improve in these areas. We did just add two new shipping articles to our help center which may be of help to you and others: https://support.google.com/merchants/answer/14233096 https://support.google.com/merchants/answer/14238360 Thank you again for the thoughtful feedback and rest assured we will pass it along to the team.
Nov. 10, 2023
Nov. 8, 2023
Nov. 8, 2023
It took me a while to work it out but I eventually got there. I manage to have 80% of my products approved in 12 hours. Great, hopefully this will mean more conversions(sales).
Nov. 6, 2023
This app isn't working very well it is not reflecting what my Shopify store shows. My shipping delivery days are between 3-5 days, Google shows 11-12 days and is not way to fix it.
Hi there and thanks for taking the time to leave feedback. A few things to double check to ensure we are syncing your shipping settings properly. In the "Settings" tab within the app you will want to make sure "Automatically import shipping settings" is enabled. Then as long as you've configured rates or backup rates (if using a realtime checkout calculator) we can sync it. Hopefully this helps but if you still need assistance, please feel free to contact us at: https://support.google.com/merchants/contact/shopify_3p_support_app