Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.6
feedback
8,922
chart
#97
All reviews
Rating Breakdown
Review RSS Feed
Feb. 14, 2022
Edit after Shopify Support contacted me: I changed to 5 stars because the Shopify Support really helped me to fix it. I'm pending in my opinion, if I should give 4 or 5 stars, because such things "happened" while using the app, but I can't say if it's a fault of Google Merchant Center/Search Console or Shopify could give more hints in the App backend, how such things could be solved or a picture by picture story which settings you should enable or disable to prevent issues. But for now it's working good again and 5 stars are good for an app that manages the connection for free and for a support that really helps. Edit: Without a reason the Google Site Crawler starting from February 6th suddenly reads the product price without the added tax value (while the Shopify Google Channel App Feed submits the final product price) of course both values are different which now leads to the "not approved" products in the merchant center...something has to be done from Shopify so that the site crawler catches the customers end price. - Somehow since 2-3 days several products that were listed correct are now not accepted because of "price differences" between feed and site crawling, but the prices mentioned do not exist in our shop. We don't know what's going on and why this price gap happens.
Hi there, My name is Jacqui from Shopify Support. Thank you for taking the time to review our app. Your feedback is incredibly valuable. I'm sorry to hear about the issues you are facing with Google. I'm going to follow up with you in an email and see where I can help and resolve your concerns. Jacqui | Shopify Support Specialist
Jan. 13, 2022
Useful. But limited options. Only promotes my largest most expensive variation with no option to not advertise certain variations. UPDATE: Robyn from shopify support contacted me and was beyond helpful. Gave me detailed instructions on how to exclude variations from the google merchant centre. Thanks so much :)
Hi there, Robyn here from Shopify! We really appreciate your feedback so thank you for taking the time to share your review of the Google Channel with us. When it comes to including products in your marketing campaign, this is done on the product level, rather than the variant level. That being said, I'm going to take a closer look over your account and follow up with you in an email so we can work on a suitable workaround for you. Robyn | Shopify
Nov. 5, 2021
I like this app. However, I didn't find an answer on how to add different values in "Google Shopping App Purchase" conversion action in Google Ads. Will I need to edit the code on Shopify or can I just add new value in "Enter a default value"? What if it's two different values? Thanks!
Nov. 3, 2021
i used this app to help me do .and also he a good app to help every one to success for his business and he is support me all time .
Oct. 28, 2021
Support team were very helpful in investigating and resolving some syncing issues we had between the app and Merchant Center as well as providing some great tips. Thanks
Hey there, Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want you to get the support you need in regards to the syncing issue you are facing with the Google Channel. I'll be sending an email out to you shortly to explain some details. I look forward to communicating with you there. Adil | Shopify
Sept. 27, 2021
Google knows what they are doing. The process of setting up and connecting your google merchant account to your Shopify is streamlined, but when you have issues it's a little challenging to understand the right protocol. But overall it does what it should.
Sept. 1, 2021
Yes the support provided is just great. The software itself is a very friendly one. In addition to the extraordinary quality support provided by Shopify Support Team!!!
June 8, 2023
Much better app than we used to have. Much more analytics and statistics. A+ all the way. Hope they will keep improving with Analytics 4.
Hi there! Thank you for taking the time to let us know your experience. Your feedback is extremely important. I absolutely understand how this experience was frustrating and I will be reaching out to you to find out more details. I will be reaching out to you through email shortly. Looking forward to chatting with you! - Spencer, Shopify Support
July 8, 2021
Awesome app, love it it when everything is integrated to google. A few years ago we didn't have this so this a great step forward for people running small businesses who do their own advertising.
June 17, 2021
finally my feeds are live on Google but it affected me badly. now I am paying triple amount for each click.
Hey there, Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, we really appreciate your feedback. I'm sorry to hear of the struggles you are facing with products expiring in the Merchant Center account. The Google Channel is designed to automatically resync products to avoid expiration - I'm going to look into this in further detail and follow up with you in an email so we can look at getting your products back to Active as normal. Robyn | Shopify
May 13, 2021
VISIT OUR SITE(ozhocart.com) AND SHOP FOR BRANDED INNERS , JEANS,TSHIRT,TRACK PANT AND EVERY READYMADE GARMENTS FOR WHOLESALE PRICE
May 13, 2021
Easy to install and setup - does what it should. A very nice tool to expand your market to Google to increase sales
May 13, 2021
GREAT APP! I Could easily create google campaigns in few clicks, very convenient! Definitely install it.
May 12, 2021
I use this app to use google store , it was easy and I recommend it to help with your online store's
Using app
3 months
Total reviews
2
Average rating
5.0
May 12, 2021
I used this app to help generate more traffic to my shopify store and I like how easy It was to set up
May 12, 2021
No matter what question you may have at the moment, you can always find the answer. so many resources to help you out and lead the way for you!
May 12, 2021
awesome sauce! ******** **********************************************************************************************************************************
May 12, 2021
This app is easy to set up with step by step directions offered with google compass! Would recommend.
May 12, 2021
Easy of use is amazing. As a newbie, I find it so convenient! Another great feature about google channel is its smooth integration with shopify. Legit Happy Seller!
May 12, 2021
best app for reviewing google products and services. best app for reviewing google products and services. best app for reviewing google products and services.