Google & YouTube
Drive sales by showcasing your products on Google and YouTube
Rating
4.5
feedback
4,657
chart
#188
All reviews
Review RSS Feed
Aug. 3, 2023
Linking this app in Shopify is utterly impossible if your shopify admin email address does not match your google ads and google merchant center email addresses. Google offers no useful support at all so don't count on any help from them. I have sent numerous emails to their support center and they just push me around in circles with no resolution in sight, after weeks of trying. Stay away from this app if any of your email addresses (in shopify, google ads or google merchant center) is different from the others. Perhaps the app works but i will never know because there is no useful support at all. We spend thousands of Euro with Google every month, but get no support in return. Very disappointed.
Hello and thank you for taking the time to leave this feedback. I apologize for any frustrations you had linking your accounts. I wanted to provide a bit of context as to why we have this requirement around matching emails and why it is done to protect our merchants. The reason we require the admin emails in Merchant Center, Ads, Analytics to match when linking to Shopify is to prevent fraud and any unauthorized account takeovers. I do see you have had multiple support cases with us and have asked our support leads to take a closer look at your most recent, open case to ensure it is handled properly and hopefully resolves your account linking issue. Thank you again for the review and feedback.
Aug. 3, 2023
Challenging at first to clear all obstacles, though once you're through it not much maintenance is required.
Aug. 2, 2023
Using it for GA4.0 but the analytics is very different from actual figure. Support is not helpful either.
Hello and thank you for the feedback! Sorry to hear you are having issues with conversion tracking on the Google & YouTube app. There are a number of reasons why GA4 conversion tracking may differ from other dashboards such as UA or Shopify analytics. You can read more about them here: https://support.google.com/analytics/answer/13672281 It looks our support team did provide more context as to how GA4 tracking works and I am sorry if this is still causing frustration for you. We have noted your feedback and rest assured we do track this and share these insights with our product and development teams. Thank you again for the feedback.
Aug. 1, 2023
I have been using this app for over a year now without any problems. It is a good and free way to get your products into Google Shopping. However, the initial setup was a bit difficult, but once done, everything works flawlessly.
Aug. 1, 2023
good, it really work good and i did have any problem, i use it on 3 stores for 3 year ago. and all work good.
Aug. 1, 2023
Amazing tool easy for everyone to lis their products on google and youtube. Works Good for our Store We Got so many orders from google
July 31, 2023
bästa appen för shopify marknadsforing. glöm facebook pixel, instagram, tiktok, pinterest, linked, etc. Fokusera dig på Shopify med Google å Youtube koppling. Det funkar!
July 27, 2023
all good at the moment. I've to reach 100 characters so this is me trying to, why there is a minimum? Really brings friction when leaving reviews. bye
July 27, 2023
Gosto bastante da integração e super necessária. Recomendo sempre, seja para o ads, seja para o youtube...
July 27, 2023
The manage products screen is really lacking. I need to add values for MPNs, Google Product Category, etc and there's no way to filter out products. I am stuck trying to scroll through thousands of products (which load very slowly) to get to the couple hundred I need to edit.
Thank you for the review. We have noted your feedback around the bulk editor. That portion is actually owned by Shopify but we will be sure to pass on the feedback to the relevant product teams. One workaround you may find useful in the meantime is using the import/export feature available on the Shopify Product page. More details can be found here: https://help.shopify.com/en/manual/products/import-export If there is anything else we can do to help you, don't hesitate to contact us! https://support.google.com/merchants/contact/shopify_3p_support_app
July 26, 2023
Best apps, I highly appreciate and recommended. Goggle and YouTube apps is best app on shopify . I really like this app
July 26, 2023
Worked fine but now it doesn't track conversions and says my tag isn't connected when I've made no changes on the app. I've disconnected and reconnected, and it still doesn't tracking any conversions.
Hello and thank you for the feedback! Sorry to hear you are having issues with conversion track on the Google & YouTube App. Assuming you are talking about the GA4 integration and are still having issues connecting your property and with tag/events insertion, please open a case with our support team here: https://support.google.com/merchants/contact/shopify_3p_support_app Our support team should be able to get you squared away. Thanks again!
July 26, 2023
The Apps works well when you have only a few hundred products. When you have thousands of products the App is useless. The "Manage Products" link only loads 50 products by default. You have to scroll down to see the rest. As you do the page loading time gets exponentially longer. It has taken me over 2 hours to reach the end of my product list only to find that when I try to edit and save, the process hangs... often with "Server Error" message in a pop-up window. It is not a browser issue as I have tried several with the same result. Please fix to download complete product list when selecting "Manage Products".
Thank you for the feedback! We have noted your feedback around the bulk editor. That portion is actually owned by Shopify but we will be sure to pass on the feedback to the relevant product teams. Your experience is not one we hoped for and apologies for that. One workaround you may find useful in the meantime is using the export/import feature available on the Shopify Product page. More details can be found here: https://help.shopify.com/en/manual/products/import-export If there is anything else we can do to help you, don't hesitate to contact us! https://support.google.com/merchants/contact/shopify_3p_support_app
July 21, 2023
I would recommend this app for the speed and ease of use. I am not tech saavy but this app walks me through the different steps to set up my account correctly.
July 20, 2023
Wonderful experience. I think it really helped me taking my business to a new level. Thanks for creating such a nice App.
July 20, 2023
Easy to use. Simple function. It best matches my need. Unique, it's totally free. This app is better than other paid apps.
July 19, 2023
Great app up to now and saves a lot of time! I have only just started using the app but hoping that it will continue to impress.
July 18, 2023
perfecta....................................................................... excelente aplicación