Google & YouTube

Aug. 4, 2022

Es muy facil de usar y mejora mi alcance de productos.Me facilita el llegar a muchos segmentos de mercado que antes me costaba alcanzar.

Aug. 3, 2022

So I attempted this morning to add this. Two issues. First, it created a brand new account under my main google merchant center login. This is not what I wanted. I am a trusted store, have local and Buy on Google set up under my other account. Why would I want to start from scratch. The other issue is that I have sub-accounts under my main google merchant center account. It allowed me to select from them, but didn't list the actual sub-account I needed to connect to. It only listed three of the four sub-accounts I have. I have no idea why it didn't list them all. We do live shows every month and have over 85,000 followers on Youtube. I think this could be awesome if you can help me to get it to work and I would change my review to 5 stars.

Aug. 2, 2022

La app de google channel si funciona bien, pero por alguna razon tengo un problema al momento de quitar o borrar los anuncios no se borran por completo ya van como dos anuncios que e borrado pero aun me muestra que los anuncios aun siguen activos.

Aug. 5, 2022

Update 5 Aug. Thanks to Shopify's in-house magician Jason, it's now working for the first time ever, and it only took a few straightforward changes. Many thanks Jason! Has anyone ever managed to get an advert running via this incredibly poor app? I've tried countless times but it would honestly be easier landing my car on the moon. Why do you need to link the app, Google Merchant Centre AND Google Ads just to get this to work; which it NEVER does. Any campaign I create just sits on 'pending' FOREVER.

July 29, 2022

Having problems with this App. It tells us our account is suspended, but when we check with Google they say all is fine!

July 26, 2022

Quite a poor app at this stage, throws up GTIN errors when all products have codes, can't connect to youtube channel. So far causing a lot of issues

July 25, 2022

I set my daily budget but it uses next to nothing, I am not getting coverage on google shopping, so I am not getting orders through this app.

July 30, 2022

Basically pure hell with shopify not integrating with google merchant center at all NOT THROUGH API, NOT THROUGH GOOGLE APP NOT THROUGH GOOGLE MERCHANT!!! SHOPIFY PROMOTES A GOOGLE APP- HERE https://apps.shopify.com/google?search_id=46852b99-4046-46df-a0ca-ae8160d0357b&surface_detail=GOOGLE&surface_inter_position=1&surface_intra_position=4&surface_type=search Its really just google merchant center but its broken and mine still is stuck on 5/7 items validated and will not approve any of my products. ( NOTHING AND IM MEAN NOTHING WORKS) I have all custom products, no GTIN no MPN but no matter what I do its still will not accept my products, even when I have done everything in the documentation here https://support.google.com/merchants/answer/160161 Ive done everything that I possibly can per the documentation to let google know its a custom product, I have even created custom meta fields, supplemental feeds etc., etc.. NOTHING WORKS. set it to false, no - nothing in the suggested documentation works. Someone else made a video not mine of course, however I feel his pain I have done all of whats in this video to no avail, This video explains what we are all going through with shopify not integrating with google merchant. and google and shopify passing the buck https://www.screencast.com/t/fHC13pVy Even when you go directly to google merchant and change the settings globally it still will not take which leads me to believe this is a shopify google marriage disaster and it DOESNT WORK! PLEASE REMOVE THE APP OR FIX IT!

July 20, 2022

Have to give this one star. It's like Shopify isn't even trying here. As already mentioned GTIN does not work. Barcode filled in but you still have to manually go into the Google app and then select FALSE. If you have more then 50 skus this also might not even work for you and is extremely labor intensive if you have a lot of skus. Like many shopify apps that shopify themselves build, it sucks. Fairly certain it sucks on purpose so you purchase apps.

July 19, 2022

The app works OK and generally functions as expected but it has its challenges when managing a large library of products. For example, if a product has a UPC, you need to select the Google Channel, then Manage Availability, then toggle each product to false (every product!). Once a barcode is entered into the field, it should automatically be assumed that the product is not custom. It's also very time-consuming to scroll all the way through large libraries to get to products further down the list loading small groups of products at a time just to enter data or toggle the Custom Product field to false. Having the ability to filter by a brand or product would be ideal. Google Metafields disappear often too, causing delays and challenges when updating a large number of products. These issues would ultimately be solved by provided the True/False custom product drop down on the product page, instead of a checkbox to indicate "custom" or leaves the field blank instead of false.

July 17, 2022

I could not even sign into my google acct to link this...it kept saying "Disable pop-up blocker" even after I did it still didn't work. It's stupid and infuriating!

July 15, 2022

the app doesnt open or load. Is there anything you can do? ............................................................................

July 15, 2022

The main issue that we have is the GTIN missing issue, but apparently that's old news with the amount of reviews and the inability for the issue to be fixed. Either support doesn't have the authority to float this critical issue up, or there's a brick wall between Shopify and Google. Either way, not very reassuring. Through testing it has become pretty clear that either column for GTIN on the data being sent to GMC either has a bad naming convention or bad path way assignments as GMC will pull all other data but the UPC, which is on the data sheet going to GMC - it just gets read on the GMC side as a blank cell. The thing that is really irritating is that although we cant fix this ourselves, it cannot be that hard of a fix.

July 10, 2022

Google Ads does not detect the conversion tags that this app should inject on my website. As always, Shopify shits on the apps they do... I had a bad experience with Facebook sales channel made by Shopify in the past.

July 7, 2022

I installed Google channel and it automated a Smart Shopping campaign for me and it was working beautifully for about two weeks, but then Google Ads Manager prompted me to upgrade my campaign to Performance Max, indicating that ALL Smart Shopping campaigns would be switched to PM in July and that I should do it early to reap greater results sooner. So, as there was not an option to do this in the Google sales channel, I did it directly in Google Ads manager. Now, the old Smart Shopping campaign was disabled and the new PM is not getting as many sales. And, both Google Merchant Center and Ads Manager appear to have completely disconnected from Shopify. Conversions, budget, cost not updating in Shopify at all. When I go to the Merchant center, it tells me the I should connect Shopify's Google channel to advertise, but I'm already advertising! I'm concerned that my conversions are being missed, and that when I update or create new products in Shopify they will no longer sync automatically with Merchant Center or Ads but I have searched high and low for tutorials on how to fix this problem, as it's new. If google is forcing all Smart Shopping campaigns to switch over to PM, then surely this is going to be a big problem for everyone using Google Channel? PLEASE HELP! Thank you.

June 28, 2022

If you're using the Content API method for your primary feed to Google Merchant Center, the app will overwrite your sales tax settings in Google Merchant Center. This happens every few days. Shopify's support said: "this appears to be an ongoing issue that is affecting some merchant's. Our developers have been made aware of the issue some time ago but have not been able to provide a solution at this time. Other Merchant's that are continuing to use the Google Channel that are affected by this issue are using the workaround of manually updating their tax settings on the Google Channel on a daily basis." Leave it up to Shopify to recommend another app for basic functionality. Also, the user interface is hard to bulk edit and you will receive errors for missing data that you have already added to the products. Save yourself the headache and find another solution. This app is not worth the trouble.

June 27, 2022

Tenia mi cuenta Google ADS pero cuando instale esta aplicacion dejo de funcionar la cuenta de google que había tenido por años y que me generaba muchas ventas, tube que desinstalarla y todavia dice que tengo un software dañoso. Nada que hacer... muy decepcionado

June 24, 2022

I have also gotten zero results from this app. If someone can follow up with me via email that would be awesome. I don't think I have anything left to fix, but am not getting results. Thanks

June 22, 2022

So for 18 month this app performed really well. impressions were decent and conversions were running at good levels. but then we dropped from average 80k impressions a month to 4k a month and the last 10 days zero. Cant get hold of google to resolve. It wont let me delete the campaign so I cant start a new one. you cant pause it and start a new one. all become a pointless exercise and waste of time.

June 17, 2022

This app is not working. Our product have been showing as pending for over 2 weeks. We have reached out to support many times to see how to fix the errors with no help. Is there a shopify expert that can help let us understand what the issue is? This is the worst marketing experience ever. We are loosing money trying to figure it out.