Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.6
feedback
9,104
chart
#93
All reviews
Rating Breakdown
Oct. 3, 2024
estoy aprendiendo y espero pronto solucionar lo que me solicitan pero todo va bien
Oct. 3, 2024
App was easy enough to set up - but once completed the 'customer events' app pixel still says 'disconnected' when every part of the app set up has been complete and they all say 'connected' because of this we went 12 hours with no data running from our store to Google ads/analytics etc. No explanation or help on how to get the app pixel to 'connect'
Oct. 2, 2024
I've been trying to set up Google Merchant Center through this app, and my account was suspended due to "policy violations" without clear explanations. The reasons given, such as "website needs improvement" and "misrepresentation," are vague, and despite my attempts to resolve these issues, I've received little to no assistance from Google or the app support team. It's frustrating because I've worked hard to meet the basic requirements, and I still don't understand why my account remains suspended. I've been trying to fix this for so long now, and the lack of clarity and support is disappointing. I expected a smoother experience from a platform integrated with Shopify, but instead, it's been a headache. I hope the developers work on improving support for users dealing with these kinds of issues.