Google & YouTube
All reviews
It's practically useless, constantly removes products from feeds. really hard interface to work with. literally this app makes the job so much harder. You'd think as they advertise ease of use that Google would get this sorted asap...2 years deep same issues as when I started. customer service is terrible aswell...failed to respond to 20 emails about the same issue....use a third party app
Hey there, Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with Google not approving your products, there are many policies to abide by to have all products in good standing. I'm going to look into this and follow up with you in an email to open up the lines of communication. I can see you sent in another email so I'll link link that ticket to streamline the correspondence. Kevin | Shopify
Google is a must. The app is easy to set up. It guides you step by step. Make sure you have sign up on Google Merchant first.
Just starting on this journey with Google. So far so good Learning something new one day at a time.
Easy app to bring our DiLoro leather products in front of a large audience without spending hours setting it up. So far very happy with the process, looking forward to great results.
I used this app to setup Google on my Shopify store. It is very user friendly, easy and errors are clear to follow and fix.
I like it very much it’s good to use I don’t know what to write I just need 100 words to be able to submit this review
Seems to work great! This is the 15th time I have used it and I love using it makes this job simple.
I have had this app since August with no problems. Now I receive a message stating "Your account violated the circumventing system policy," and "We've detected suspicious payments in your account." I have not touched anything since setting up the account and received these messages. When I reach out to them, the explanations are extremely vague. I ended up deleting all merchandise, reentering my credit card information, making sure I do not have multiple ad accounts, and still cannot use Google Ads. The merchandise is not showing up in this app like it is supposed to. I really do not see how I benefit from the app and I see no purpose in having it. Not sure if this is a Shopify issue or a Google issue, in terms on how they connect. I just know I have no issues with using Facebook for virtually the same thing. I know I am not the biggest business, but Google needs to make things a little more user friendly.
Hey there, Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable and truly appreciated. I'm sorry to hear of the struggles you are facing with the Ads account suspension. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further. Robyn | Shopify
Easy to use app. I hadn't used it before but it helped me walk through the steps in setting it up along the way.
For the first use this is a seamless process! Thank you to all organizations for this amazing support.
It was easy to add the channel and they took me step by step to creating my channel. They helped me to understand easier.
I like the fact that the remedies are automated by Google itself. While it is sometimes baffling why and where one has gone wrong in listing products, the predictive correction helps
I used this and it was very user friendly and assisted me with what I was trying to do I hope it work.
Lo sto testando al momento non sono in grado di dare informazioni. Ritengo comunque che sia un buon strumento per far conoscere la propria azienda e vendere i propri prodotti.
Worst experience. Made 2 accounts was fine then got suspended on one for suspicous payment even though both accounts are on the same debit card? 1 day later my merch center got suspended for terms and conditions as well as my 2nd google ad account? Reach out to fix issue and google said I need to work on my merch account but the link from the merch center was causing my google ad account to be suspended. So i listened to Google and in the mean time unlinked my account and it was unsuspended!!!! 2 hours later it gets suspended for Circumventing???? I have done nothing but try and resolve this with google and never tried to be sneaky and make another account or anything. I have worked so hard and try so hard to email google for help and all i get back is an automated email saying your still suspending and it will remain that way till you fix whatever you need to even though it tells me nothing about what to possibly fix to get things working. Waisted so much time when I did nothing wrong I made 1 ad that ran for probably 12 hours. Waisted so much of my time.
Hey there, Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with a suspended account. I'm going to look into this and follow up with you in an email to open up the lines of communication so I can see if I can help you any further. Robyn | Shopify
THIS APP REALLY HELPS AND HAS A LOT OF GOOD INFORMATION FOR THOSE WHO ARE STARTING OUT THEIR OWN BUSINESS.
working fine atm. We're having issues with merchant connection between shopify and google. There are too many barriers in place.
Hey there, Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with getting Shopify and Google connected. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further. Robyn | Shopify
The app was very easy to install and configure - most of it was automatic. I just installed it so I do not know how it will affect sales.
Really, really easy. Took two minutes to set up and could not have been more straight forward really.
Very helpful. I like this feature.Very helpful. It helps me a lot. I will explore more and may share more idea in the future.
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