Google & YouTube
Drive sales by showcasing your products on Google and YouTube
Rating
4.5
feedback
4,666
chart
#175
All reviews
Review RSS Feed
April 13, 2020
Loaded easily, not sure how it works yet. I guess I will see. Thank you for offering and easy way to access Google Shopping
Hi there, my name is Jonathan and I'm a member of Shopify's support team. Thank you so much for leaving us a review. We love hearing from our merchants! I'm going to shoot you an e-mail and see if I can help with the set-up process at all! I know it can be overwhelming. Look out for that message! Talk soon, Jonathan E. | Shopify Support Guru
April 13, 2020
Seems to be easy to set up. I'll know how successful set up was in awhile. I need to be sure the products synced successfully.
April 12, 2020
Easier than dealing with Facebook. Not only easier, but it is also more powerful and has better ratings.
April 12, 2020
Easy to set up and hopefully it will help with the drive of traffic to my website! Great integration with Shopify.
April 12, 2020
So far it is very convenient, and I'm happy to be able to use it as a business tool for my website. We are new to using google shop so we really don't have too much feedback yet. But any app that has ease of use is the best for us, in an already complicated world, we need more easy! We sure hope that it sticks around, Thank you for trying to help us small business owners out.
April 11, 2020
I want to know more about how to use the google shopping and the process is easy and simple to add.
April 11, 2020
It would be fine if it didn't always feed the highest shipping price through to google. Mentioned this to shopify but they didn't seem concerned and told me to look for another app.
Hi there, it's Jonathan from Shopify's support team. I'm glad you left a review about your experience! It's important that we hear from our merchants so we can ensure that the products we create for them actually work for them. While the Google Shopping app does use the highest shipping price to the Google Merchant Center, you do have the option to select Manual Shipping Settings. I think this would be a good choice for you, since we don't import any shipping data at this point and you have the chance to set up your data directly in the Google Merchant Center! I'm going to shoot you an e-mail and walk you through this process, so keep an eye out for that message. Talk soon, Jonathan E. | Shopify Support Guru
April 11, 2020
No me deja dar el último paso, me molestaría mucho que fuera porque quieren que conteste esto obligatoriamente
May 5, 2020
*Update May 2020* I will keep updating my review until all the issues are fixed I keep having to open tickets to get this app working and the constant babysitting of the feed is getting frustrating. The following issues still remain: 1. CSV import is broken, the metafields in the csv are outdated and are ignored by both Shopify and Google Merchant Center. The only bulk way to update the correct Google Shopping fields is with a paid app or using the bulk editor. 2. The only way to use the free bulk editor is you have to click manage availability from the app, you cannot use the normal bulk editor, which means you cannot filter products you want to edit. 3. Bug: if you have a product with variants and one of the variants has UPC filled in and the other variant does not have a UPC the app pre check will complain your UPC has the wrong digits and will not submit the variant to Google Merchant Center. 4. The feed stalls frequently and you have to open a ticket to get the team to resync your products. If you are not careful you will be missing products in the feed and several times your feed will expire and Google will delist all your products. 5. If google flags an issue with a product and you go and fix it, depending on the issue the shopify app will fail to reimport that product and submit back to google. I have several where I entered UPC wrong, google flagged it, I fix the UPC and the product disappears from the feed. You have to open a ticket with the team to have them re import your feed. *I know the team is trying and they are working on this app, but they really need more technical help or resources, this is an import app/feature for shopify and critical to every business.
Hi there, my name is Jonathan and I'm a member of Shopify's support team. I'm sorry to hear that you've had a bad experience with the Google Shopping application thus far. I can imagine that's very frustrating! We sync your product catalogue with Google once a day, unless nothing has been changed in which case it is approximately once every 15 - 20 days, but should anything come up that requires a sync of your products you can always reach out to our team and we can sync your catalogue from our end if it's warranted. I'm so sorry to hear that you've had that experience with our team in the past, and I’d love to help make it right by reaching out via e-mail and determining if there's anything else I can do to make the Google Shopping application work for you. I'll be in touch very soon! Jonathan E. | Shopify Support Guru
April 11, 2020
Great integration! So easy to set up! I'm really impressed with how easy it was and that Google shopping is available in Shopify.
April 8, 2020
super easy to use shopify integration is A++. cant find where to change my address but other than that this app is super simple
April 8, 2020
Easy to install, will make save hours of work. I was able to connect my store and was working on ads in couple hours after that.
April 8, 2020
I like this app! Thanks! Setup took only minutes. We look forward to seeing what it will do. Thanks Google.
April 7, 2020
So far so good. Easy to set up. I like how the app alerts you of your progress and when and if things need attention in order to get up and running on google shopping.
April 7, 2020
Super easy to setup and looks very promising and simple to manage! I'm really looking forward to seeing the results from our first campaign.
April 6, 2020
User friendly. It was difficult at first to understand what was needed but after some help i Managed.
April 5, 2020
Easy setup....everything is connected so I was setup in less than 5 minutes without any other info required.
April 5, 2020
super easy to set up compared to my experience in magento where i had to set up manually and prices would not update automatically. With this app in shopify, its all a breeze.
April 3, 2020
really easy to use. it was a really great guide to allow me to connect my store. I feel confident in this app to further my business success
April 3, 2020
It's a good app to have! easy and powerful. Just couple of click to make the products be on Google Shop