Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.5
feedback
4,278
chart
#224
All reviews
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Oct. 24, 2024
The application's functionality appears to vary from time to time. Standard events are fickle (sometimes coming close to reality and sometimes having no relationship). This new privacy policy greatly hampered event tracking (tag manager) and campaign conversions. Even by perfectly configuring this new customized web pixel, it is not possible to correctly capture the purchase event as there are payment methods that do not redirect to the thank you page (such as pix and bank slip). The merchant center and analytics work normally, however the tag manager and Google ads leave something to be desired in data capture. In part, the problem is also the fault of Shopify itself, which makes unnecessary advances and ignores merchants' main issues. Like these new checkout guidelines. Unfortunately, our hands are tied now (technological limitations). I hope Google and Shopify can improve this situation as soon as possible.
Oct. 18, 2024
Too complicated
Hi there - feel free to use Get Support in the app and let us know where you're getting stuck. We're always interested in feedback on making the process smoother
Oct. 18, 2024
In general the relationship with Google is satisfactory, but I must say that I often have problems with disapproval of products for non-corresponding price, but in reality all the products disapproved for this reason are correct with the corresponding price, the frustrating thing is that you can not get support to solve this problem, if someone can help me solve this problem I say thank you.
Oct. 10, 2024
im confused with how to link my products so if there was a bit more guidance i'd be able to follow along faster.
Oct. 7, 2024
Regarding Google Analytics: despite saying connected, no data reflected in google analytics. Solution: manually install the tag for data to reflect on Google Analytics dashboard.
Sept. 19, 2024
This seems to be easy. But its is saying that my domain name was transferred and it was not. Could you send me an email please to clear this up.
Hi - send us a ticket with your information here, since the resolution may involve some private data on your store: https://support.google.com/merchants/contact/shopify_3p_support_app From what I see, it looks like you may have multiple merchant center accounts and one of your other (older) merchant center accounts currently has claimed your website. Double-check the correct merchant center ID is connected in the App, then you can visit that merchant center directly to confirm you want to use it for your website claiming -- the app will do the rest!
Aug. 21, 2024
The app appears to work well - but since migrating to the new Shopify checkout, it has completely messed up our AdWords reporting and tracking. I believe this has to do with the pixel being disconnected. I hope this is rolled out soon - it is definitely a high priority!
Aug. 6, 2024
NO SE INSTALA CORRECTAMENTE
Hi! Give us a message through the Get Support link - we have agents standing by to help you connect!
July 22, 2024
The bulk edit shows items that are no longer in stock which is really inefficient. I want to filter these out or least sort the quantity column. Why can I only edit some Google attributes in the bulk editor? Why can't I edit them in the product edit page in Shopify?
June 23, 2024
May 21, 2024
May 12, 2024
March 25, 2024
Grundsätzlich eine super App und einfach zu Bedienen. Ein großes Problem ist jedoch, dass der Produktfeed für Google Ads nur für ein Zielland syncronisiert wird, denn man kann nur eines Wählen. Das ist wirklich ein riesiges Manko, wenn man in mehr als 1 Land verkauft bzw. Werbung schalten möchte. Hier wäre es höchste Zeit, mehrere Optionen als Zielland auswählen zu können.
Hello and thank you for the feedback! While we ask for an initial country during onboarding, you are able to add additional countries once you link your shop to a Merchant Center ID by adding Target Countries in your Merchant Center Product feed. Additionally, we are making improvements to do this automatically in the near future, so stay tuned! If you have further questions on how to do this, please contact our support team: https://support.google.com/merchants/contact/shopify_3p_support_app
March 18, 2024
It started as a pain, but once I figured it out and got it functioning, it wasn't so bad.
March 14, 2024