Google & YouTube

Dec. 14, 2018

I wish I could give this app less than a 1 star. You cannot use this app and use Google Shopping Express. It over writes the shipping settings to 1-99 days!!! All Shopify would do is fill out a "frustration report." That just makes the matter worse.

May 19, 2019

DEAD MONEY! NEVER ANY MORE !!! We spend £2759 - and £25 conversion. I think numbers said everything. Not recommend at all. We have bots full store, sorry Shopify / FACEBOOK / GOOGLE, but bots do not buy, bots do not have money, more we have fraudulent orders and lost £250. NOW ANY MORE!!!

Dec. 12, 2018

We were told wait 4 weeks and once google started collecting results from traffic we would see the impressions start to increase, 6 weeks in with a commitment of $50 per day, and no results! Very poor app for Google to put their name to it, and not be hands on to fix the issues considering the power of Shopify stores. I think the number of 1 star reviews tells the story. Hate leaving bad reviews. Cheers John www.Hellodrinks.com.au Online Liquor Retailer Buy Now Pay Later

Dec. 6, 2018

Tragic app, previous version was much better

Dec. 5, 2018

useless and not working, I tried everything but products pending, therefore it will kill your business.

Dec. 3, 2018

Cannot get any products accepted by the Google Shopping app, ZERO help available. 10 day "review" period has elapsed and no products have been approved. I would not recommend this app, the process for listing on Google is very, very complicated, IMHO.

Sept. 21, 2019

I am not sure why so many people are giving this app a 1 star. I am a drop shipper my sales have gone up 3 fold and I just started 2 months ago. I highly recommend this app if you use google smart shopping campaign. I am downgrading my review I have over 1k items that are disapproved and even though Shopify is to handle the technical issues they are not. They said to remove some of your feeds, I can't remove the other feed I have on it because it will and has caused 693 more items to be disapproved. Please, Shopify get your act together on this app it needs to be a lot better. And not so many disapproved items. Even after I made them custom items. In fact it is worse than that it has me go thru to make them custom items but they stay disapproved.

Dec. 2, 2018

This app is drastically flawed as is the logic behind it. I wouldn't recommend using it. Go for one of the paid apps with a good rating, it will worth every cent. We used this free app for a number of weeks and only had half of our products approved by Google because the GTIN was missing despite them being entered in Shopify. Shopify support told us to delete the MPN as this was the primary identifier the app sends to Google if both the GTIN and MPN exist. This is flawed. Google's primary identifier is the GTIN so this is the identifier that the app should be sending as the priority, not the MPN. So we switched to another app we use on another site and within hours, all of the products were approved by Google with no changes to product data whatsoever. Shopify should be way better than this and this app is damaging to the Shopify brand.

Dec. 1, 2018

Pretty terrible. Bad UI, complicated where it shouldn't be(the interface, getting around, setting things up) and not complex enough where it should be ( sale settings, options, product management)

Nov. 29, 2018

As others have said, do not install, everything is left up to google to decide and will just cost you a lot of money.

Dec. 16, 2018

Your new Google Shopping app, unlike the old one (no longer supported) has some holes in it. Products in my feed do have GTINs Error Message I'm getting is: "Barcode gtin missing: gtin is required for this product". Issues: 1. GTIN numbers are are transferred to Google Shopping campaigns 2. There is no way to enter (re-enter) GTIN in a window "Edit Google Shopping fields", GTIN field MUST be added to that window PLEASE. That field is missing. Currently Google REQUIRES BOTH: MPN number AND GTIN or a product will be rejected. Is someone still working on improvements to your Google Shopping App, or should I resort to other paid apps. I say: Do not install !!! The old app was working OK. There should be a way to choose between the two.

Nov. 25, 2018

........terrible app. Couldn't even get past the first page. I dont usually review apps but my god this one was terrible.

Nov. 23, 2018

Google expects prices inc tax, this app can't cope if your store uses tax exclusive pricing. Used to work, has been "improved" by Shopify.

Nov. 21, 2018

By mistake I installed this app, it created a lot problems for me, it blocked another app that was performing well. And even after removing it since 3 weeks ago my products have BIG ZERO with shopping campaign i run through the original one. Big number of negative reviews and still shopify maintain it on the list. Support line and escalated team are not able to help me at all.

Nov. 21, 2018

Pending. Pending. Pending. Pending. Pending. Pending. Pending. Pending. Pending. Pending. Pending. Pending. Pending. Pending. Pending. Pending. Denied.

Nov. 19, 2018

Get rid of this app as soon as possible. Our Adwords account never recovered when we updated this app. It didn't matter what I did to our campaigns, I couldn't get our products to consistently show up. It would even show a 'product ID' missing in our feed. Are you kidding me? This update cost us $40K a month in business. Last ditch effort was to delete the app. I installed a different Google feed app and immediately saw an improvement. Once the sync updated on Adwords our products began to show up again.

Nov. 17, 2018

It takes way more than 3-5 days for Google to approve ads. Shopify you should take down that claim if Google wont honor it. Dont bother contacting Shopify for support they will just refer you to Google then Google will refer you back to Shopify. Also atleast for me having hard time changing to manual bidding. Automatic bidding has robbed me with no conversions.

Nov. 17, 2018

Great idea. Very bad execution. It was not clear that starting a new Google Shopping Campaign will OVER-RIDE your existing shopping campaign. For 2 weeks our TOP performing shopping campaign was not delivering because this APP prevented it. This APP NEEDS A LOT of improvement for shopify store owners. It might be great for some that don't have the slightest clue of how to get started with Google Shopping Ads but I can tell you first hand this APP leaves a lot to be desired. For one you are unable to set any sort of Target ROAS. You are unable to run any bid adjustments on specific devices and the conversion reporting is questionable. If you want to know why this APP has ONLY 1 STAR install it and find out for your self.

Nov. 16, 2018

We tried this app even with the one star reviews it received. It wouldn't connect to our Google Account.

Nov. 15, 2018

This App has to much automation and was total waste of time trying to go through the setup to even get it up an running, so I wouldn't recommend spending any of your money utilizing this app for marketing!