Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.6
feedback
8,683
chart
#112
All reviews
Rating Breakdown
Oct. 16, 2018
The original app worked fine. This one doesn't work at all. The shopping feed will not recognise UK shipping rates and therefore blocks the feed. The result is ads are blocked.
Oct. 15, 2018
Horrible app. For being a "global" leader, this app and the money you spend is outrageous for NO RETURN!
Oct. 15, 2018
Only allows "smart campaigns" that waste your time and do nothing. This app is terrible and I'm furious with both Google and Shopify that it's even available.
Oct. 15, 2018
Very disappointing and annoyed that we were forced to switch over to it. It has messed everything up. Ridiculous.
Oct. 13, 2018
Wow, worst train wreck in history! Not even fit for the landfill. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa no
Oct. 13, 2018
Forced to change over to this app from an older version and it is totally useless. Doesn't present the correct calculated postage values to Google. Has messed up settings in my Google Merchant Centre. No way to customize the feed at all. Would leave a quarter of a star if possible.
Oct. 13, 2018
Doesn't work well and there's no way to add attributes like 'Color' which is REQUIRED in the entire Apparel/Accessories category. This means you will error out on all Jewelry, Handbags, Clothing, etc.
Oct. 12, 2018
Screwed up my Google Shopping account and doesn't work, I have been forced to move over from another app by Shopify, I was also forced to uninstall the other app even though it was working perfectly fine, it is now not working at all and I am loosing £1000,s of pounds until this matter gets repaired because I can't upload my google shopping feed - Absolutely fuming, it's ridiculous!
Oct. 12, 2018
It just redirected and didn't load. There seems to be a huge bug in the current release. We'd like to be able to use it when it's fixed.
Oct. 12, 2018
My products have taken more than 5 days to get approved , whats going on, they are still pending like seriously?
Oct. 12, 2018
Great in Theory but when we installed the app it caused changes in our whole theme and created a bug in our jquery file. We are still trying to fix it but we had to take down our site for a day.
Oct. 11, 2018
BIG BUG! Please fix it. The page just redirect again and again . I can even not reach the home page of google shopping.
Oct. 11, 2018
If we can give this ad negative -100. Shopify had it as Apps, then switch to sales channel, then switch back to Apps. In all these stupid transitions. We lost all of our google product feeds on our Google account. This new Apps is not able to transfer product feeds from Shopify to Google Merchant account. We spend several hours with Shopify support with no result. They don't understand it or how to resolve google problem. Do not install it!
Oct. 11, 2018
Total disaster! No, it doesn’t carry over your existing meta data, and if you already use AdWords run away. It will destroy any campaigns you have. Its cost us thousands in lost sales, and I could cry or kill.
Oct. 11, 2018
Dude day 1 this app got me banned from google. Who ever made this crap is a total jerk. Not sure how to fix the damage they have done.
Oct. 11, 2018
The app doesn't work we lost our product feed and won't be able to do campaigns properly, why did you force us to change to this app?
Oct. 11, 2018
Why did shopify send us email to update this app? It does not work. Shopify please fix this so you don't lose your credibility.
Oct. 11, 2018
Do not use this app. IT shows up first because its a Shopify made app. The reviews are true. It is buggy and does not work properly. There are others out there that dont charge much that will be reliable. We lost a month worth of google shopping sales (did not realize was not working until pulling monthly report) due to this app not syncing and disabling our shopping campaigns by default. Save yourself the trouble and pay a few bucks for a working app. Even Shopify support admitted it has issues and recommended another app. You have been warned....
Oct. 11, 2018
Ok, if 90% of the reviews are 1 star when will Google & Shopify wake up and fix the issues? App does not work on my store or on any other store I try to install it on.
Oct. 11, 2018
I can see every store is having the same issue, I have uninstalled the old app but the new one isn't working.. great move Google... Get this fixed ASAP and stop costing us sales!