Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.6
feedback
8,683
chart
#112
All reviews
Rating Breakdown
Oct. 11, 2018
NOT working as I uninstalled the previous version, then installed the supposed to be new version... as another reviewer mentioned " It now throws an error on installation, yet Shopify is requiring it's installation by the end of October. Why is this going so badly?" Not sure what's going on here and I hope they fix it soon. :-(
Oct. 11, 2018
Uninstalled because it clearly wasn't ready for use. It now throws an error on installation, yet Shopify are requiring it's installation by the end of October. Why is this going so badly?
Oct. 11, 2018
Not optimized. This app is not ready. It's not clear on how to change fields and what fields show up where. To my knowledge you can't change fields for Google without changing fields for your normal product. I guess I could create a ghost product, but WTF? It's not producing any sales, not providing options to improve results, no data. This is just not ready to be an "app" on Shopify. Very disappointed. I feel like Google just stole money from me and Shopify opened the door.
Oct. 11, 2018
This is enough to make me decide if I will even keep Shopify, I have to start everything over thanks to this App. Products are not even showing on Google Shopping.
Oct. 11, 2018
Do not install this app. I am paying more money, for less viability, and am unable to modify any of the options to optimize the products being sold, can't use radius targeting, can't edit AD schedule etc. The products don't sync to your feed and it DELETES your existing feeds, so you pretty much have to start from scratch with your google merchant account if you use this app. 0/5
Oct. 10, 2018
C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p!
Oct. 15, 2018
Review Update: If you install or update this app, consider your Google Adwords Account Closed! Previous Review: Keep getting error "A technical problem prevented your products from syncing. To complete product sync, try again."
Oct. 9, 2018
Do not use this app. We enabled the smart campaign which added a bunch of pixels and tags to our site - there was no documentation or notice that this was happening. The tags inflated the conversions across all campaigns in the google account (other PPC campaigns and display). This created huge confusion, led to us increasing budgets, losing money, etc.
Oct. 9, 2018
So this app doesnt work. I have recharged my account with 1000 bucks... how will i get a refund? My products havnt be synced from last 5 days
Oct. 8, 2018
Garbage x1000. Why the heck they ask to uninstall it after I installed it? Tabarnak!
Using app
18 minutes
Total reviews
2
Average rating
3.0
Dec. 17, 2020
I installed this app and it worked fine for a bit but suddenly stopped syncing the product and dropped to just 9 product out of 1500. No explanation and mid December after what has been a hell of a year. Shopify have no clue about what happened.
Oct. 8, 2018
Do not install this app. The products don't sync to your feed and it DELETES your existing feeds, so you pretty much have to start from scratch with your google merchant account if you use this app. How does shopify seriously roll out functionality like this that is clearly broken!
Oct. 8, 2018
This app works very poorly for unique used or vintage items. Many important Google Merchant fields are not available to be set from within Shopify or even by uploading a product .csv to Shopify. Alternative feed files uploaded to Google fail because the app will not upload "failed" objects to be amended by the alternative feed. It's very sad that Shopify can't get this working well when many independent app providers can.
Oct. 8, 2018
Installed this app, setup everything, but does not sync any products. I have 0 products synced from Shopify to Merchant Center
Oct. 8, 2018
Very Disappointed! While I am a seasoned web store owner, I'm new to the shopify platform. This Google Shopping app is so bad, it has me second guessing if I should spend time building a store using Shopify at all. I'm finding it hard to believe that the failures of this app is a mistake. Hopefully I'm wrong but it seems like a well thought out money grab to me, especially when I hear long time users writing about how great the previous app was compared to this one.
Oct. 7, 2018
*screenshot for info* this should tell you something about the accuracy of this app. Smart Shopping campaign Running Total ad spend to date is £0.09 and total sales are £15,544.44. Your campaign is earning £129,536.99 in sales on every £1.00 spent on shopping
Oct. 7, 2018
Terrible app am shocked that its made by shopify YIKES!!! Its poorly done why cant they do something better
Oct. 7, 2018
Tries to "take your domain." Google should have consulted merchants prior to Partnering with Shopify
Oct. 11, 2018
Love the idea of adding another sales channel to my shopify webstore. However, as many here have stated, I could not get the app to sync properly to my website. It gives me an error message and the Google folks weren't a lot of help either. Told me it's a shopify issue. Can't get through to shopify on the phone. I have worked on this for several hours and I'm done! Deleting the app. Should have review the 1.4 stars first..... My bad!
Jan. 19, 2019
It just gets worse, I have my Merchant Centre Dashboard showing 25 products (100 variants) as disapproved and yet the app is showing only 3 products disapproved and has been for days. No if I work off the app I have no idea that I'm not showing 22 products in my current campaign. Seriously guys, Google Shopping is hard enough to work with in the first place! Dear Shopify, Please find the people that wrote this app and SACK THEM NOW! After years of using the old app I had set up a small subset of products to send to the merchant centre (using collection "Google Shopping") So what does this thing do? It dumps all my products across and I have to go through and remove them. Using the app to modify and remove products is a nightmare, full of bugs and QA misses, testing must have been non-existent. When you hit the next page arrow it just brings the first page back. It really scares me that Shopify would let this through, hopefully it is not reflected across other aspects of the platform,