All reviews

Rating Breakdown

  • 5
    71% (6,165 ratings)
  • 4
    12% (1,035 ratings)
  • 3
    3% (286 ratings)
  • 2
    2% (150 ratings)
  • 1
    12% (1,048 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 11, 2018

NOT working as I uninstalled the previous version, then installed the supposed to be new version... as another reviewer mentioned " It now throws an error on installation, yet Shopify is requiring it's installation by the end of October. Why is this going so badly?" Not sure what's going on here and I hope they fix it soon. :-(

Using app

6 minutes

Total reviews

7

Average rating

3.1

1 / 5 Share

Oct. 11, 2018

Uninstalled because it clearly wasn't ready for use. It now throws an error on installation, yet Shopify are requiring it's installation by the end of October. Why is this going so badly?

Using app

About 24 hours

Total reviews

2

Average rating

1.0

1 / 5 Share

Oct. 11, 2018

Not optimized. This app is not ready. It's not clear on how to change fields and what fields show up where. To my knowledge you can't change fields for Google without changing fields for your normal product. I guess I could create a ghost product, but WTF? It's not producing any sales, not providing options to improve results, no data. This is just not ready to be an "app" on Shopify. Very disappointed. I feel like Google just stole money from me and Shopify opened the door.

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 11, 2018

This is enough to make me decide if I will even keep Shopify, I have to start everything over thanks to this App. Products are not even showing on Google Shopping.

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 11, 2018

Do not install this app. I am paying more money, for less viability, and am unable to modify any of the options to optimize the products being sold, can't use radius targeting, can't edit AD schedule etc. The products don't sync to your feed and it DELETES your existing feeds, so you pretty much have to start from scratch with your google merchant account if you use this app. 0/5

Using app

6 days

Total reviews

4

Average rating

3.8

1 / 5 Share

Oct. 10, 2018

C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p! C***p!

Store

Litttle

Using app

About 2 months

Total reviews

7

Average rating

3.3

1 / 5 Share

Oct. 15, 2018

Review Update: If you install or update this app, consider your Google Adwords Account Closed! Previous Review: Keep getting error "A technical problem prevented your products from syncing. To complete product sync, try again."

Using app

4 months

Total reviews

4

Average rating

3.0

1 / 5 Share

Oct. 9, 2018

Do not use this app. We enabled the smart campaign which added a bunch of pixels and tags to our site - there was no documentation or notice that this was happening. The tags inflated the conversions across all campaigns in the google account (other PPC campaigns and display). This created huge confusion, led to us increasing budgets, losing money, etc.

Using app

10 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 9, 2018

So this app doesnt work. I have recharged my account with 1000 bucks... how will i get a refund? My products havnt be synced from last 5 days

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 8, 2018

Garbage x1000. Why the heck they ask to uninstall it after I installed it? Tabarnak!

Using app

18 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 17, 2020

I installed this app and it worked fine for a bit but suddenly stopped syncing the product and dropped to just 9 product out of 1500. No explanation and mid December after what has been a hell of a year. Shopify have no clue about what happened.

Using app

Almost 2 years

Total reviews

6

Average rating

1.0

1 / 5 Share

Oct. 8, 2018

Do not install this app. The products don't sync to your feed and it DELETES your existing feeds, so you pretty much have to start from scratch with your google merchant account if you use this app. How does shopify seriously roll out functionality like this that is clearly broken!

Store

Purium

Using app

3 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 8, 2018

This app works very poorly for unique used or vintage items. Many important Google Merchant fields are not available to be set from within Shopify or even by uploading a product .csv to Shopify. Alternative feed files uploaded to Google fail because the app will not upload "failed" objects to be amended by the alternative feed. It's very sad that Shopify can't get this working well when many independent app providers can.

Using app

6 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 8, 2018

Installed this app, setup everything, but does not sync any products. I have 0 products synced from Shopify to Merchant Center

Using app

About 7 hours

Total reviews

2

Average rating

1.0

1 / 5 Share

Oct. 8, 2018

Very Disappointed! While I am a seasoned web store owner, I'm new to the shopify platform. This Google Shopping app is so bad, it has me second guessing if I should spend time building a store using Shopify at all. I'm finding it hard to believe that the failures of this app is a mistake. Hopefully I'm wrong but it seems like a well thought out money grab to me, especially when I hear long time users writing about how great the previous app was compared to this one.

Using app

10 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 7, 2018

*screenshot for info* this should tell you something about the accuracy of this app. Smart Shopping campaign Running Total ad spend to date is £0.09 and total sales are £15,544.44. Your campaign is earning £129,536.99 in sales on every £1.00 spent on shopping

Using app

About 2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 7, 2018

Terrible app am shocked that its made by shopify YIKES!!! Its poorly done why cant they do something better

Using app

About 1 month

Total reviews

4

Average rating

3.0

1 / 5 Share

Oct. 7, 2018

Tries to "take your domain." Google should have consulted merchants prior to Partnering with Shopify

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 11, 2018

Love the idea of adding another sales channel to my shopify webstore. However, as many here have stated, I could not get the app to sync properly to my website. It gives me an error message and the Google folks weren't a lot of help either. Told me it's a shopify issue. Can't get through to shopify on the phone. I have worked on this for several hours and I'm done! Deleting the app. Should have review the 1.4 stars first..... My bad!

Using app

3 days

Total reviews

10

Average rating

3.5

1 / 5 Share

Jan. 19, 2019

It just gets worse, I have my Merchant Centre Dashboard showing 25 products (100 variants) as disapproved and yet the app is showing only 3 products disapproved and has been for days. No if I work off the app I have no idea that I'm not showing 22 products in my current campaign. Seriously guys, Google Shopping is hard enough to work with in the first place! Dear Shopify, Please find the people that wrote this app and SACK THEM NOW! After years of using the old app I had set up a small subset of products to send to the merchant centre (using collection "Google Shopping") So what does this thing do? It dumps all my products across and I have to go through and remove them. Using the app to modify and remove products is a nightmare, full of bugs and QA misses, testing must have been non-existent. When you hit the next page arrow it just brings the first page back. It really scares me that Shopify would let this through, hopefully it is not reflected across other aspects of the platform,

Using app

3 months

Total reviews

5

Average rating

4.2