Google & YouTube

March 21, 2018

if I could give this new Google Shopping Channel no stars in a rating I would. Do NOT...I repeat...DO NOT use the Google Shopping Channel. The feed is a huge problem. Does not sync well with Google. Does not have the ability to send over both the MPN and GTIN numbers. Multiple problems with data matching between Google and Shopify leading to almost our entire store (8000+) products being disapproved. It took 2 weeks for Google to recrawl the products after we spent hours "fixing" our products. We still have not regained our positions in Google Shopping. You do not have an option to set up your shipping in Google. The feed pushes over the shipping tables created in Shopify. If you have multiple zones or tables set up in Shopify, the feed sends over all of the tables and Google gets confused. It then selects the highest possible shipping rate for your product to display in your shopping product display. I spent hours setting up zones and rates in Google, removing the API shipping feed only to have all of my work erased and replaced with the information from the feed that next time it generated. This is a prime case of a company pushing out a new "solution" before testing it properly. They are now unable to make the fixes to make it work. You have been warned....proceed at the risk of your sanity

March 21, 2018

With the old app, no problem ! A lot of sales in € but with the update, my store must operate in the USD currency to use this app and I did not want to change my base currency to USD. I'm in France.

March 21, 2018

My store must operate in the USD currency to use this app and I did not want to change my base currency to USD.

March 20, 2018

I am a Canadian Business and only allowed to sell in Canada USD makes no sense the only real reason i downloaded the app was because when KIT uploads my products i want the google product category to show up so facebook business manager doesnt give me errors. Seems like a waste of time app

March 8, 2018

Why i cannot bulk choose category?

March 7, 2018

Why fix something that was not broken this is the same logic they used on the recent Snapchat update well done.

March 6, 2018

Why would you left behind non USD stores!?!?!?!?!?!

March 2, 2018

Why would you skimp on other country support? Just wow.

March 1, 2018

Trying to install but the “get” button just goes to a page that says, “the app you’re looking for cannot be found”.

Feb. 28, 2018

Ridiculous that this app is only available if you sell is US Dollars. What about the millions of other stores around the world who want to use Google Shopping? Shocking from Shopify to ignore a huge bulk of their customers.

Feb. 17, 2018

Horrible app. Used to be 100x easier to fix errors. I will pay for another app just so I don't have to use this one anymore. Please, Shopify, focus on the platform improvements and much, much less on apps. Let 3P's address those needs.

Feb. 15, 2018

GARBAGE!!!!!!!....What were you thinking shopify? Doesn't even work half the time. Takes up to 3 days to approve pending products, WHAT? Says my products are missing/incorrect UPC and I clearly put the UPC code on EVERY product and I know it's right because the product is right in front of me and matches every other product upc on google. App is garbage and a complete waste of time!....Not sure what was wrong with the old version? 10X better than this one.

Feb. 13, 2018

Awful - REDO this app please google and Shopify!! What has happened to all of my old details? OMG! https://www.candycakeweddings.com/

Feb. 7, 2018

Disapointed :( :( All setup info and tips are made for the previous version of this app which also seemed more user friendly and up-to-date than this hagwash.. Seems like a scrappy beta version at best with very limited controls etc. etc. I see im not the only one with this issue... Hope you guys will read your reviews and fix asap (hint you are losing money from lost transactions fee's aswell).

Feb. 5, 2018

Garbage. This app has cost us a lot of sales, due to Google denying my products because the prices don't match with what this Sales Channel is sending to Google?! Still have no idea how to solve this. Everything was going smoothly until I received the email from Shopify saying we should upgrade to this app. Old app was working perfectly fine. IF YOU HAVEN'T UPGRADE TO THIS NEW UPDATE, PLEASE DON'T! KEEP THE OLD APP ON YOUR STORE UNTIL THEY FIX THIS ONE.

Feb. 3, 2018

only possible to use in USD. Please fix this ASAP - it is one of the most important tools for Store survival in this mad shopping world... Thinking about leaving Shopify because of this mess...

Feb. 1, 2018

I want the old app back... the one is forcing to rewrite my descriptions... that is tons of work I DONT need . This is absolutely terrible

Jan. 31, 2018

DO NOT INSTALL UNTIL THEY FIX IT. 01/31

Jan. 30, 2018

Still only USD.. this is bs. I'm just back checking. I opened another store in EU earlier this month, that's when i found out that this google extension was totally broken. Luckily i haven't updated it on my first store so that i can still do remarketing and shopping ads as normal there, but i still can't believe how braindead the people that did this has to be. I think the only way to get this fixed and to get the people behind this fired/reputation ruined is for all of us to contact google directly and show them they are losing tons of money because of this.

Feb. 3, 2018

Please roll back this to previous version. This messed up my google feed and shopping ads. PLEASE FIX . THIS WAS MY ONLY WAY OF ADVERTISING AND SELLING. SERIOUS ISSUE !!!!!!!!!!!!!!!!!!!!!!! There is no option to push the feed or republish after I make a change in product attributes.