Google & YouTube
Drive sales with the Google & YouTube app on Shopify
Rating
4.6
feedback
9,098
chart
#93
All reviews
Rating Breakdown
Review RSS Feed
April 22, 2021
Initially there was an indication all of my products were not approved. I had to go around in circles trying to find the reason why. Finally I had to disconnect my account and try again. Waiting to see if it will work this time. Clear reasons and how to fix concerns should be better laid out. For me at least.
April 21, 2021
its okay a little hard to understand how it works not to sure where my adds are going or how to see them on here
April 20, 2021
It a little bit of a learning curve, but it has the features that I needed. For a basic user might be a little overwhelming.
April 14, 2021
I have not had time to fully form an opinion but have had traffic and contact from people who have seen my shop on Google
April 11, 2021
I used this app to get started on the GOOGLE channel but always had difficulties being accepted. I then went into BUY GOOGLE and Free Listings GOOGLE through my GOOGLE Merchant account and finished setting everything up there. After being approved, I went back to my Shopify account and then was able to complete the integration using the Shopify app. I really don't know what caused the difficulties, but just wanted to relate my experience. All Best, b
Using app
9 months
Total reviews
1
Average rating
3.0
April 11, 2021
At first I had major issues and had to uninstall the app to correct them. So far so good after reinstalling and am excited to see how far this google channel can take my website.
April 8, 2021
very good app for connecting to google services very easy to use. it would be better if the area where you edit google meta fields had the option to filter by tags or collections. also is it possible to edit google fields for variant products? at the moment i use supplemental sheets directly in google merchant to add this info
March 28, 2021
I do not really understand what I am doing here. I just want to use Shopify as my new homepage and sales store.
Hey there, Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I understand the struggles you are currently running into which is normal with any new platform. I will follow up with you in an email to open up the lines of communication to hopefully guide you to where you need to be. Kevin | Shopify
March 22, 2021
I just started this app, and I am still trying to figure it out. But so far this is a very convenient and accessible app that I find very helpful thank you so much!!!
March 11, 2021
It was easy and straightforward to use, just waiting to see results. I'm new to all the online sales but trust that google will lead me in the best direction.
Hey there, Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store. Claire l Shopify
March 10, 2021
It was really convoluted and time consuming, if I had known how difficult it was to do, I would not have bothered.
Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing. I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication! Claire - Shopify
March 9, 2021
Not too many options with this app, not sure how well it works. Not too many options with this app, not sure how well it works.
Hey there, Claire here from Shopify. Thank you for taking the time to leave us a review of the Google Channel. I'm going to follow up with you in an email so I can see if I can help you any further with getting the app set up and working for your store. Claire l Shopify
March 3, 2021
I am using this app to generate more sales and as of now I don't see any cons. I also want a larger audience to visit my website.
Hey there, Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store. Claire l Shopify
Feb. 28, 2021
im using this app to help market my site its a bit complicated... the instructions are made for a programmer
Hey there, Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear that you are not finding the user experience that intuitive. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further. Kevin | Shopify
Feb. 24, 2021
Fast uploads! The upload picture function is fast and easy to use. The overall setup is easy to use and edit, it went smoothly.
Hey there, Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is truly appreciated. I'm so happy to hear that the set up went smoothly for you. I'm going to take a look into your store and follow up with you in an email to can see if I can help in any way. Robyn | Shopify
Feb. 23, 2021
For now, it all looks good, though I have not started getting sales. I trust Google, so I expect the app to be great.
Hey there, Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm glad to hear everything is looking good so far. I'm going to look into your store and account and follow up with you in an email to open up the lines of communication here so I can see if I can help in any way. Robyn | Shopify
Feb. 23, 2021
i'm not very familiar with this app yet to rate in full. Looking forward to get more out of this and help improve my sales
Hey there, Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We appreciate your feedback. I'm going to look further into your account and store and follow up with you in an email to open up the lines of communication here so I can see if I can help you in any way. Robyn | Shopify
Feb. 1, 2021
Still learning about this... it’s too soon for me to have any valuable feed back maybe after I understand the process
Hey there, Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store. Chelsea l Shopify
Feb. 1, 2021
They need to change the requirement of having to forms of contact. I operate my online business out of my home and do not want my home address or phone number available online. An email address should be sufficient, especially if the business also has social media handles.
Hey there, Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I can certainly understand the challenge to verify two pieces of contact depending on the nature of your business set-up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further and also share your feedback with our developer team. Chelsea l Shopify
March 5, 2021
I use this app to help me advertise. It took me a little while to figure out how to use it but I have set up a couple ad campaigns. I can't tell right now how well its helping, if at all. I like that I can set a budget. I would like resources on how to get it to work better for small business.