All reviews

Rating Breakdown

  • 5
    65% (331 ratings)
  • 4
    16% (83 ratings)
  • 3
    5% (24 ratings)
  • 2
    4% (19 ratings)
  • 1
    10% (50 ratings)
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5 / 5 Share

Feb. 4, 2020

Note: I've only printed stickers from Gooten. I do not use the drop shipping features. The vinyl stickers are great--the quality feels sturdy. There have been incidences where the images have come out a bit grainy, however their email team responds immediately with a solution. Great customer service.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2019

We have tried a number of POD fulfillment providers and no one is as good as Gooten. We love them and plan on using them for years and years to come!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

I really love the Gooten App. It's helped me launch products that I wouldn't have otherwise been able to sell. The installation process is a breeze and the API connection makes everything so simple for me. When a customer buys a product from my Shopify store that is linked through Gooten, I do not have to touch anything, Gooten does it all. Their support has also been super helpful, whenever I have a question they answer immediately, even on weekends. I am looking forward to adding more Gooten products to my Shopify Store!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2020

I love this app for pillows. So far all my customers are happy with the items they've received. And the turnaround time is better than some of the other print on demand companies. They even fulfill my orders for me and send my customers emails with tracking numbers. I highly recommend Gooten.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

I have been using Gooten for a few years now, and it really helped tremendously in growing my online business. There are some kinks along the way, but they always try their best to resolve it. The prices are competitive and I highly recommend giving them a try!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

The Gooten team has been very helpful in getting our products set up and linked to be fulfilled. We have tried the top 3 and they are the best out of them.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2019

I have been using gooten now for 5+ years so I've watched them grow. I really enjoy using their system, and being able to frontload the work and get products uploaded ahead of time makes daily orders a breeze. I highly recommend trying them out!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

I've been using Gooten for about a year now, mostly for mugs. I ordered myself a mug sample before starting and I was very happy with the print quality. I have since sold several mugs and have no customer complaints which is great. Processing times are great and shipping is easy to track. My only concern is shipping seems expensive.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2019

I was manually placing orders through Canvas on Demand, placing a bunch of other orders through a local printshop for paper posters, and basically if I was on vacation or was out for a few days, orders wouldn't get placed because even my business partner had no idea how I was juggling all these manual tasks and keeping track of manual order confirmation emails, etc. Until I was introduced to Gooten. Gooten solved ALL my problems. My clients place their orders, they get fulfilled automatically, and they receive shipping notifications without me having to do ANYTHING. The setup process was easy, and we were up and running in a couple of weeks - mainly because I was experimenting with a lot of non-essential stuff. I highly recommend Gooten to anyone who wants a hands-off approach to selling posters or canvases.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2019

I HIGHLY RECOMMEND. I've been with Gooten for 3 years now. They've always been a great company to work with. They almost always have the best prices and they've really expanded their selection since the early days. The fulfillment process with shopify is seamless. Customer service was excellent at first; now it's very good. They're a little slower to respond but are ALWAYS very helpful and really follow up.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

I ordered one sample of each item I plan on using and love all of them! The acrylic blocks are my favorite and I could not find them offered anywhere else. They are just gorgeous! There is fabulous detail in the prints and the color matching is really good and the thick acrylic makes from some fascinating effects. I keep seeing comments about how Gooten doesn't do their own printing. I do not see how this can be considered a problem as many of the other POD don't do their own printing either, including some POD favorites used by thousands of people. I would not let that dissuade you if you are on the fence about Gooten like I was. Install the app and order some samples and see for yourself. Their response time to my inquiries was very fast and they answered all of my questions satisfactorily. Production times are all listed for all products and while new partners like me might wait a little longer at the start for quality control, production times will speed up a bit. And in comparison to another POD service I use, their production times are understandable.

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 16, 2019

Gooten has stellar customer service! Wow! Last week I had a shipment that came late from Gooten and it had all kinds of stickers on it and looked like it had been drug under a truck. I contacted Gooten and sent a picture of the package. They not only got back to me with details, they refunded the order for my trouble. Super customer service always. And if I have a question, I almost always get an email answer the very next day. As an aside, the products are great too. I have created custom pillows, scarves, tote bags, journals and greeting cards. The quality is great and my designs look wonderful. And everything is made in the USA! That's a big selling point and I can highlight that on every product. Thanks Gooten!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2019

FolkNFunky fully recommends Gooten! We have been with Gooten for four years. The customer service is outstanding. Gooten has helped us grow far bigger than we thought possible when starting. The product selection, quality, and turn around time are very good. The staff actually cares about their customers and are very personable. We plan on using Gooten for years to come, in our opinion, they are simply the best!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2019

Our experience with Gooden has been outstanding in every respect and aspect of the operation of our retail and wholesale stores. From the very beginning when we decided to transition from our old platform to Gootens´, the personalized customer service we have received during the whole transition process and since fully operating live, has been superb. Every single issue and particularity of our needs has been expedited and thoroughly resolved in time and form. We are very happy, it has made our operation much easier and effective.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2019

After trying almost every other POD supplier, Gooten is by far the best out there. The products they offer are great quality, Customer Service is fast and responsive, and shipping times are unbeatable. Thank you so much guys:)

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2019

POD has a slew of extremely valuable benefits, which prompt a small businesses ability to scale rapidly and minimize risk with new product launches. The agility and adaptability is unparalleled. At times, POD has its flaws, such as wrong product shipped / damage product shipped, or other customer service issues which can lead to tactical execution challenges. Gooten has a phenomenal team to fill in those gaps. I am extremely pleased with the companies product catalogue as well as their value of looking at customers as partners. As my business grows, their business grows. Its nice to know they value me as much as I value them - all with the end customer as the #1 priority. Gooten has proven themselves in strides compared to the other POD companies on Shopify.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2019

Since working with Gooten, I have been so pleased with the overall process. POD is new for our company, so we weren’t quite sure how it would all work out. Being able to sync our Shopify store with Gooten was slightly difficult; however, the Gooten team was quick to respond and helped us get everything set up. Overall, Gooten has wonderful customer service and is incredibly helpful and open to all our needs. We especially LOVE working with Maddy! :)

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 11, 2019

Working with Gooten has been great since the beginning of our connection. They were so helpful to all of our needs, big and small. Very responsive customer service team as well! A great variety of products to choose from, and they have welcomed our suggestions as well. Love their customer interface, very user friendly. Overall, great company to work with!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2019

It’s is cost efficient the customer service is great especially as a store you always want to communicate with your manufacturers. They have high variety of products to print on and the interface is very user friendly. I have been using them for 4-5months now and I highly recommend these underdogs

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2018

They are always very responsive to my inquires and I appreciate that so much!. Thank you Gooten for showing that you care.

Using app

About 1 month

Total reviews

2

Average rating

5.0