All reviews

Rating Breakdown

  • 5
    65% (337 ratings)
  • 4
    16% (84 ratings)
  • 3
    5% (24 ratings)
  • 2
    4% (19 ratings)
  • 1
    10% (51 ratings)
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5 / 5 Share

Nov. 11, 2019

I have been using Gooten for almost three years now and recommend them to everyone interested in POD services. I've thoroughly tested several other services, and while there are definitely pros and cons, Gooten comes out victorious. I originally joined Gooten just for their great canvas options but quickly switched my entire store (8000+ products on 8 different product types) to Gooten. There was a bit of hurdle moving everything over to Gooten, but this is the case for any big switch. What separates Gooten from the rest beside their huge product catalog is their support. Not just their excellent customer support, but their Partner support. If your store has an obstacle, even if it's unique to you, their partner support team will work extremely hard to find a solution. This is definitely the best Print on Demand service for Shopify!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 17, 2018

I love Gooten. Their variety of products is greater than the other competitors I've seen. I had a few issues with my products because of a mistake I made and they helped me correct it almost instantly for no extra charge. This is probably one of the best Print on Demand services out there.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2017

I was a bit confused on how to create a product at first, but after a short while it was easy to get used to. I've used a bunch of different, but similar companies, and this one by far is my favorite! I love the amount of options and that it actually tells you if the size is correct and fits properly. That is an issue I've had with other apps. I highly recommend it!. I can see how some of the people in a few of the other reviews were confused, but if you give it just a bit, you'll be happy you used Gooten. If I could change one thing though, it would be how they handle shipping for my store. I don't like how I have to manually figure out the shipping cost for each items. I wish they would make it more simple. Their customer service is impeccable! I receive a response back the same day if it is during business hours and they always find a solution to the problem. Overall, this is a great company and every physical product I have received has been awesome :)

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2017

FANTASTIC program with great customer service! Very easy to use! and the products are top notch! Could not be happier!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2017

Would definitely recommend to a friend or use it on another website. This app is sleek, easy to set up and use and has hugely helped with my Shopify store.

Using app

Over 3 years

Total reviews

17

Average rating

5.0

5 / 5 Share

March 28, 2017

Gooten was an absolute game changer for my business. We were using a well known competitor for many months but product prices were too high and customer support was not nearly as good as we needed. That's when we luckily found Gooten and overnight we double our margins on our products (apparel and art). Since then Gooten has printed over 300 items for us WITHOUT 1 issue and customer service has been outstanding! They also have tons of unique products which makes it really easy to try different products for your niche to see what sticks. I highly encourage any entrepreneur that is looking to partner with a manufacturer for printing/fulfillment to take a serious look at Gooten because in my opinion they are the best player out there.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2017

Commonly the weakest link in any offering is product support but not with the Gooten team. Extremely responsive with immediate results. I'm still new to this company, but we are definitely off to a great start. Product setup could not be easier, and as a one-person show, this is the answer that I desperately need so I can get my life back. Thank you, Gooten team! Great job!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2017

Wonderful customer service. Great line of products. Love the bathroom set.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2017

Mojito Bandito approved with two thumbs up. We just launched our first beach towels using Gooten. Great print quality on the towels and the platform is easy to use. Gooten allowed us to go to market much quicker than if we went 100% custom. And they saved us up-front capital that we can allocate to acquiring new customers now instead of allocating it to inventory.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2017

Gooten is a great print-on-demand merch fulfillment partner. They have amazing customer service- always respond quickly and are super easy to work with. They have a large catalog of product offerings and are the best of all the apps available. Highly recommended!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2016

As a new seller, Gooten has offered terrific support to me, even emailing information after hours. Respectful and helpful whenever I've had a question.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 14, 2016

Handles all of my photo prints for my customers flawlessly.

Store

Bleeblu

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 6, 2016

The people at Gooten are incredible. Their service is truly world class and they do their best to actually serve their clients. Haven't had any problems with them so I highly recommend you check them out!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2016

Would HIGHLY (extra emphasis on highly) recommend using the Gooten App. The people who run it are amazing people that care for the opinions of their users. The range of products are amazing for a make on demand service. Quality is great and the prices are a tiny bit high, but worth it. Probably the best on demand app on shopify.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2016

I have been using Gooten to help expand my product offering quickly and I think it is a fantastic tool for artists and designers. Whilst I have only been on the platform for a few months, the customer service has been excellent. The team responds very quickly and does their very best to assist. I'm very happy with the quality of the premium coasters and look forward to testing out some of the other products in the new year. Gooten makes the startup process easier for new businesses who want to trial products and market fit without huge order quantities and it is a godsend for those of us who are being held back by lack of working capital. Looking forward to growing with Gooten in 2017.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2016

I would definitely recommend Gooten. I just started on Shopify, and after much research, I decided to go with Gooten to supply my products. Every step of the way, they have been incredibly helpful (and extremely quick in their responses). I appreciate that they offer support via online chat and e-mail, and I am so pleased that they respond so quickly. They have always been incredibly professional and courteous, too. I was able to put through a sample order from my store, and when I received the goods (phone cases) I was truly impressed -- the cases looked amazing. Glad to have such a supportive company to help me!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2016

I started using this app about 13 days ago. I'm brand new to Shopify, drop shipping, designing, everything! Gooten was there to help me the whole way! I can't even tell you how many questions I asked. Sometimes I could even catch customer support at 3am. Win was very helpful and willing to set up an appointment with me to help in anything I needed. Yes...the picking the items is maybe a little tedious but it actually helped me make less mistakes. I also think the sample policy is pretty good too. I chose Gooten in the end because of their selection of products and the cost! I wish I could keep it a secret but THE COST of products and the friendly customer support is what kept me working all different hours of the day and night to get my designs uploaded.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2016

Gooten has been a wonderful partner for my store. They have excellent customer service and they provide a large selection of high quality items.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 3, 2016

Revised Review! Excellent ... just need to take the time to learn something new! Thank you for reaching out to me so very quickly after my initial review. It shows concern and that means everything! Thank you for your patience and understanding!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2016

I was looking for a way to further monetize my business and while in the past I had explored other on-demand printing and drop ship fulfillment options they all fell short. Either the pricing was too high, they couldn't handle international shipping, or the quality of their products were poor. Ultimately, I had written the idea off ... that was until I worked with Gooten. They offered everything that I was looking for in a low touch, high reward platform allowing me to sell all over the world while offering a very diverse catalog of quality products from t-shirts to coffee mugs, framed prints, posters and more. Through my primary business I have customers all over the world and now I am able to capitalize on their engagement by selling them goods through my Gooten powered store! I've been live for a few months and the revenue is building (just in time for the holidays I might add!). I have a new business that has got me very excited as I make 100% pure profit with very little work beyond setting up the initial store. All I have to do now is focus on marketing and Gooten takes care of the rest. I am extremely happy with Gooten and the services they provide. If there was a way to give 6 stars I would! I highly recommend them!!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0