Gooten: Print on Demand
Gooten is a print-on-demand solution built for businesses
Rating
4.4
feedback
515
chart
#829
All reviews
Rating Breakdown
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July 16, 2022
Haven't had any problems, but I do wish we can contact them through phone when immediate concerns needs assistance.
Hi there and thank you for the review. We appreciate your feedback! We are thrilled to hear you are enjoying Gooten so far. We hear your concerns about our customer support. We do have an SLA of 72 business hours and feel confident in our team and their ability to assist our partners with their needs as best they can in that time frame. If you ever have another concern please submit another ticket and they will address all concerns once they connect with you! We appreciate your patience. Thank you for working with Gooten!
June 27, 2022
Have not have any problems with orders or products. Could use more options but great shirts. Pricing is good
June 21, 2022
I like the interface. Easy to navigate and know what is where. I like the variety of stuff I could customize for my brand.
June 12, 2022
Easy to work with and there are many special products that can't be found anywhere else. The price is fare too.
April 18, 2022
I chose to connect the Gooten app to my Shopify store because they had products that were key to my plan but that I couldn't find elsewhere. The app for creating products and sharing them to your Shopify (or elsewhere) is fairly straightforward and I can see that it has more options I haven't even looked into yet. Installation and set up were seamless and intuitive. I do like that you can bulk upload a lot of art work at once. It would be super fabulous if you could apply that artwork to a product as a bunch of variations all at once. As it is, you have to go through a many-click process one by one, as far as I can tell. I know Gooten has been around a long time, and I feel like they have capabilities I can grow into, which is nice.
Jan. 31, 2022
Gooten is a great app with a strong integration with Shopify. It's simple to set up and configure and their fulfillment prices are reasonable. Shipping costs occasionally make it prohibitive to use them, especially for small card-based products, but for larger packages their bulk discounts are good.
June 4, 2021
This app was easy to use, processing was timely, and merchandise was high-quality. I was especially impressed by the printing. Very professional.
Hi there! Thank you so much for leaving us a review. We are so so happy to hear that your experience has been great! We are thrilled to have you on board as a partner! Thank you for scaling with Gooten!
May 29, 2021
The app is simple to use. I love the interface. When I had questions about shipping and product cost, I was easily able to find that with a quick search.
Thank you so much for leaving us a review! We love to see that you are enjoying working with us. We look forward to working with you more!
May 5, 2021
Loving Gotten thus far! There customer and client support team is super fast and responsive. Really have to give it to them for their flexibility and support as well as the quality of their products.
Hi there! Thank you for taking the time to leave us a review. We appreciate all the feedback we can. We are thrilled to hear that our customer support team assisted you quickly and efficiently. We are looking forward to working with you more!
April 26, 2021
A variety of products so I'm excited to get my sample products (pins, AOP sweatshirt and stickers)... I'm still waiting 2 weeks in for my order to be processed.... However, no complaints from my customers so far for the greeting cards I've ordered.
Hey there! We are so happy to hear that you are enjoying working with us. We really appreciate your feedback and hope to hear a positive review once your products arrive. Thank you for scaling with Gooten!
April 9, 2021
I'm trying out Gooten. I've been using Printful, but they don't have everything that I need. I was attracted to the puzzles. I received my sample and was impressed by the quality of the puzzle. Glossy and thick pieces pack into a white box with a clear cover. I would suggest better mockups. Thanks!
Hey Julene. Thank you so much for leaving us a review! We are thrilled to hear you are enjoying working with us. Note taken for our mock ups. Thank you for your feedback!
April 5, 2021
So far so good! I've been switching my business from Printful to Gooten and so far it's been a blast. Their interface is clean and intuive, their products are good, and their customer service is on par so far. Keep it up!
Hey there! Thank you for leaving us a review! We are so thrilled to hear you are enjoying working with us. It's so great to hear that our site is easy to use and helpful to your shop. Thank you for scaling your shop with Gooten!
March 11, 2021
The process was fairly smooth. I sold a canvas with them and it was produced and shipped on time, they manually checked to make sure my design was the right dimensions before they printed it which was nice
Hi there! Thank you for leaving us a review. We are thrilled to hear that your experience has been positive with us. We always love to hear of the ways Gooten is working with partners to help their shop!
Feb. 27, 2021
Gooten's app was easy to install and setup in my Shopify store. It's great they have such a wide product selection to choose from. However, it was a little tricky to figure out how to integrate the products from the Gooten shop over to my Shopify store, since sometimes the SKU would not match up. Overall, this is a great app to dropship high-quality products.
Hi there! Thank you so much for leaving us a review. We are so happy to hear you are enjoying the broad variety of products we offer! As far as the integration goes, our website is a great resource for all things Gooten! We have blog articles that our customer support team updates regularly that help with common issues like this. In addition, our customer support team is so incredibly helpful and are able to assist our partners as needed. We hope this helps! Thank you for scaling with Gooten!
Feb. 19, 2021
I used the app to print canvases. It's been a pretty seamless experience thus far, I can't complain.
Hi there! Thank you so much for leaving us a review. We are thrilled to hear your experience has been positive for the time you have been working with us and look forward to hearing more about your experience. Thank you for going with Gooten!
Feb. 5, 2021
They made everything super easy! Pricing is very good! I hope the company continues to work on getting more products and also work on getting shipping costs lower because that is my only pain point here. Great work Gooten Team.
Hi there! Thank you for leaving us a review. We are thrilled to hear you are enjoying your experience with us and thank you so much for the feedback! We always appreciate learning the ways we can improve. We look forward to working with you more.
Feb. 1, 2021
They have good prices for print on demand and customer support was quick to respond about questions. I haven't gotten a sample product yet so I'll update this once I get it to show the experience of ordering and quality of their prints.
Hey there! Thank you for leaving us a review. We are thrilled to hear you enjoyed your interactions with our customer support, as they are such an important and valued part of our team. We are looking forward to hear your review about our Gooten quality!
Jan. 31, 2021
I installed this app to create on demand products. They have a nice variety products at competitive prices. It was easy to install and get started creating product. They could improve on their product mock-ups and product description integration.
Hi there and thank you for leaving us a review. We are thrilled to hear of your positive experience and the ease of working with us. We also thank you for your feedback as we are always looking on ways to improve. We look forward to working with you more!
Jan. 8, 2021
I truly love this POD due to it's wide array of unique items that other POD's don't offer. I only give 5 stars to exceptional and out of this world apps (haven't given any app 5 stars yet FYI). I always think there is room for improvement and wish they'd add even more unique products like Private Label Cosmetics, Candles and Pajamas. All in all, one of the top POD with fair prices (nothing outrageous like the two popular similarly named PODs that start with a P) and unique items!
Hi there! Thank you for leaving us a review. We agree that there is always room for improvement which is why we value the feedback we get from our partners! Thank you for your input on how we could expand our options, we love to learn what our partners are looking for! Thank you for being a Gooten partner.
Jan. 6, 2021
I think Gooten will be excellent for giclee paper and canvas orders, but I am having trouble understanding the process to purchase some samples so I can know the quality.
Hi there, thank you for the review! Here is an article from the Gooten blog. To order samples you go through a similar process as you would to place an actual order. We hope this helps and that this clarifies any questions you may have regarding the process. Thank you for being a Gooten partner! https://help.gooten.com/hc/en-us/articles/360047745311-Place-an-Order#h_01ENNTARCMTPPSKKW49736QJD7