Gooten: Print on Demand
Gooten is a print-on-demand solution built for businesses
Rating
4.4
feedback
515
chart
#829
All reviews
Rating Breakdown
Dec. 16, 2020
Just started using gooten. Their customization platform is one of the best I’ve experienced for phone cases. Their selection of phone cases and sizes is also decent compared to competitors. Their mock ups are terrible and they only provide one. On this aspect they are lacking. If you can design your own mock ups then I would recommend gooten.
Hey there! Thank you so much for leaving us a review! We love to hear all feedback to see where we can improve. We are sorry to hear that the mock ups you received were not to the Gooten standards. Please submit a ticket through our help desk so our support team can learn more about this. We are happy to hear you are enjoying our selection and customization. We thank you for being a Gooten partner!
Nov. 23, 2020
They carry some stuff other POD providers dont, but they will substitute a product for something similar if they are out of stock for that particular product. This is unacceptable for my business, as it depends on quality clothing from specific brands and models. Production time and shipping are good though.
Hi! Thank you for leaving us a review. We understand your concerns about the replacement items but want you to know that we replace out of stock items with products that are of equal or better quality only! You can read more on our site under "Apparel Substitution Policy". We hope this helps. Thank you for being a Gooten partner!
Nov. 23, 2020
I've only used Gooten for their canvas products and am very happy with the quality, pricing and shipping times. Support sometimes feels like they do not really listen and just respond with templates. But overall I'm happy with their service.
Hey there! Thank you for writing us a review, we always appreciate feedback. We are happy to hear you enjoy some of our most valued aspects. For future reference, our customer support team has an SLA of 72 business hours and are able to respond from Monday to Friday 9AM-5PM EST. We hope this helps. Thank you for being a Gooten partner!
Nov. 18, 2020
Really easy to get started. Love that the app let's you sync multiple stores. Product development is pretty easy. Would love to see some more development on this end, especially templates for products. While there's some room for improvement, overall, I can say I'm satisfied with it.
Hi there! Thank you for taking the time to write us a review and give us some feedback. We appreciate the input of our partners as we continue to want to evolve. We value you as a Gooten partner!
Nov. 5, 2020
I've use this app to dropship products from my Shopify store and the have great quality, decent shipping time and customers are satisfied. Will continue to do business.
Thank you for your review. We look forward to your continued business and value you as a Gooten partner!
Oct. 30, 2020
Very satisfied with the product selection, would like more options as well. Information was very understanding
Hey there, Nicole! Thank you for your review, we value the feedback of our partners! We carefully select the products in our catalog and do our very best to have a well rounded presentation of items available. Thank you for being a Gooten partner!
Oct. 29, 2020
It is not the best application I've seen so far but I was able to manage and connect my store with Shopify. I like the fact that it offers a variety of some goodies that aren't in other POD stores.
Hey there! Thank you for leaving a review. We work so hard to provide a broad variety of products for our catalog so we are happy to hear you are enjoying our options. Thank you for being a Gooten partner and we look forward to working with you more!
Oct. 27, 2020
Product catalog is big but need more moqups and style. very easy to use and has good shipping rates and customer service.
Hey there! Thank you for leaving us a review. We always value our partners input! It makes us so happy to hear of your positive experience with us. Thank you for being a Gooten partner!
Oct. 16, 2020
I use this app to help link my Gooten account for easy accessibility. It is working well so far so good. I had one print issue, but we are working to correct that,
Hey there, thanks for taking the time to leave a review! We look forward to continuing to work with you!
Oct. 16, 2020
I’ve been using this app to add really unique pieces to my shop. I like that you can design for multiple variants at once. I do want to see better mock up capabilities within Gooten. Showing the product in a beautiful environment or a nice looking model would increase sales. I am also looking for more pet offerings, specifically sublimated printed dog collars and dog shirts.
Hey there, thank you so much for taking the time to leave a review! We're so glad that you are satisfied with our product selection and are having a great experience with our services so far. We will most definitely note your feedback about mockups and relay this to the team. This is an area that we would like to improve in soon! As for the pet products, we are always adding fun new product additions to our site, so stay tuned! Thanks for being a Gooten partner.
Oct. 8, 2020
This app shows promise and I would like to see it grow to provide a larger selection of products and some more features to the app it's self. Good luck Gooten
Thank you for taking the time to leave a review. We are always adding new and fun product additions to our catalog-- so stay tuned! Thanks for being a Gooten partner!
Oct. 8, 2020
The catalog contains products that other suppliers do not have, for example curtains / tablecloths. Development is exciting and inspiring. I am planning further cooperation, because a large number of necessary products for printing. Thanks!
We're so glad that you are liking the product selection! We look forward to continuing to work with you. Thanks for being a Gooten partner!
Sept. 23, 2020
I like the range of products they offer but would wish that there would be more branding options and more products produced and shipped in Europe. Also the shipping is very high. I like gooten but there are some things to improve! :-)
Hey there, thank you so much for your feedback! We are always striving to improve and create the best space possible for our partners to succeed. We're so glad that you are satisfied with the product selection, and will pass your feedback about branding options along to the team! Thanks again, and we look forward to continuing to work with you.
Sept. 8, 2020
Easy integration and setup with my store. I really like that the product catalogue is extensive. I wish the shipping was a little more reasonable for smaller items.
Hi there, thank you so much for taking the time to leave a review. We're so glad you are satisfied with the product selection! We look forward to continuing to work with you.
Aug. 30, 2020
I am now to Gooten, but I am quickly becoming a huge fan! They are fast, responsive and have a great selection.
Hey there, we're so glad to hear that you are enjoying your experience so far! Thanks for being a Gooten partner, we look forward to continuing to work with you and provide you with a great selection of products.
Aug. 27, 2020
I think there is a lot of good products to choose from to make a great design , nevertheless I haven´t seen any finish product yet. So I am relying on the quality. I love that there is a many products on the catalog and I hope that the product offering continues to grow so that I can continue designing.
Hi there, thanks for taking the time to leave a review! We're happy to hear that you are liking the product selection so far. You will love the finished products once you see them! We're always adding fun, new products to our catalog, so stay tuned to see what we add next! Thanks again, we look forward to continuing to work with you as a Gooten partner!
Aug. 14, 2020
Gooten has pretty good quality printing. Their stock apparel is pretty good material as well. The only problem I've had is products can sit as "shipped" status for days before it actually reaches the carrier. (UPS, USPS, FEDEX, DHL)
Hi there, thank you so much for your review! We are glad you are please with the quality and selection. We are working towards more transparency with our partners on issues such as shipping, and are always implementing ways to better serve our partners!
Aug. 14, 2020
We use this app to sell canvas on multiple stores. Can't speak for the other products, but they quality of their canvas is really great and the price is fair. They've had some issues with support during covid, but they are actively working on fixing that issue.
Hi there, thank you so much for your review! We are glad you are pleased with your canvases.
Aug. 13, 2020
Solid 4 stars because the products of fine quality and I find they have some of the best prices for apparel. My profit margin is increased by selling mugs, shirts, and house goods through them, but the order takes a while to be processed and shipped. I do like there customer service though. I felt like their team communicated with me in a timely matter and that is important when I feel like I am doing it on my own.
Thank you so much for your review! We are glad to hear that you have had a positive experience with Gooten. We are always striving to better serve our partners!
May 6, 2020
I was extremely please with the length of time from order to shipped considering the staff shortages most companies are dealing with. My products were perfect and I will be switching the products I can to Gooten.
Hi, thank you for your review! We appreciate your feedback and are happy to hear that you are enjoying working with Gooten.