All reviews

Rating Breakdown

  • 5
    65% (331 ratings)
  • 4
    16% (83 ratings)
  • 3
    5% (24 ratings)
  • 2
    4% (19 ratings)
  • 1
    10% (50 ratings)
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4 / 5 Share

May 6, 2020

Cheap prices and relatively quick fulfillment. Their user interface isn't the most intuitive, though, and the lack of automatic shipping price integration keeps them from being the perfect solution.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi, thank you for your review! We appreciate your feedback. We are always looking to improve so I will be sure to share your comments with our team. Thank you!

4 / 5 Share

April 30, 2020

I used this app 1 month ago in order to create my own pillow for my Brand. Price is expensive vs other similar shop but the product has a good quality. My advice is to improve the photo to upload in our e-commerce.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 27, 2020

I've used the app so far for the accessory pouches, scarves, weekender totes & wrapped canvases. I think all the products mentioned above except for the scarf has pretty good base & printing quality. My designs & artwork colors are well represented on the products. I would like to grow my scarf business significantly but don't feel the base fabric they use scarves is fashionable, or comfortable for wearing, it is very transparent so designs created print out with a more "transparent look". Would love if they keep the sizes of scarves offered but offer more "opaque" based fabrics like cotton, satin, crepe etc. so design artwork can really pop like it does on most scarves from other manufacturers.GREAT customer service-they usually get back to you within 24 hours, REALLY appreciate that. Last Christmas one of my customers orders was lost in mail and they immediately sent out a replacement- I highly applaud that!! Come visit us at WWW,SAYCREDBLU.COM

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 27, 2020

So far I have used this app for pillow cases, zipper pouches, and wrapped canvases. I wasn't crazy about the canvas but I LOVE the zipper pouches and pillow cases. It has been simple so far. I think the art upload/edit area could be improved but so far I have enjoyed it and plan to add more of their products.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

April 27, 2020

App is easy to use and I do recommend it highly. I do enjoy using it and that is all I can say at this time.

Using app

13 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 25, 2020

This app has given me the ability to make some truly quality products. I mainly use them for Tumblers and i love the way they come out. I do have one gripe about them though. The tumblers are a spin lid, not a slide lid. I would much rather they change that but the quality of my products have been exceeding my expectations.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 24, 2020

pretty decent, prices are decent, shipping is decent, the whole service is pretty decent. customer service is pretty good too!

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 24, 2020

Four stars for the Gooten app and the ease of use within the website, pricing for products, etc. My samples came and while I'm going to change providers for a few of the products, this has less to do with Gooten and more to do with how detail-oriented the print providers are (the quality isn't what I'd send to my customers - minor issues like an untrimmed thread/mismatched thread color, card fold line consistently not lining up with site-specified photo requirements). I'm pleased with Gooten's app overall - if not for these issues with print providers I'd be leaving a 5 star review.

Using app

14 days

Total reviews

2

Average rating

4.5

4 / 5 Share

April 24, 2020

Great app, easy to navigate and awesome prices. Highly recommend. If your starting out and want an easy to use app this is the one.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 24, 2020

We have been using Gooten for over a year now and are very happy with them. They are a bit expensive but offer an incredible variety of products and great customer service. Their app however could use some major improvements to integrate better with Shopify.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 24, 2020

Gooten has helpful support. I had something go missing in transit and they were very helpful. They have a variety of items for POD too, depending on what you sell, this can be a huge benefit.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

April 23, 2020

Great quality products, huge selection of items. My only criticism is the shipping times, which can be longer than what customers expect, although they do take 4 days (usually) to produce the products so that’s part of the process.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 17, 2020

The app was pretty easy to use. The product selection was good. The only issue I have is with the quality of the t-shirts. The print wears off very quickly. On one t-shirt it started to look bad after only one washing. After a few washings it looked awful. I had to remove all of the t-shirts from my store. However, the mugs are great.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Stacey, Thank you for providing feedback. We’re excited to hear that the mugs you’ve received have been high quality and that you’re enjoying using the Gooten app! We take quality control very seriously and continuously monitor our manufacturer network for signs of quality issues. If you ever have a problem with an order, please reach out so we can make it right. What you’re describing is not at all acceptable, and we’ve had one of our support leads reach out to you to get this taken care of. Please let us know if there should ever be anything else that is an issue, and we will always work with you to make it right.

4 / 5 Share

Nov. 19, 2019

I have been using gooten for almost 2 years and I love working with you! Other than the issue with the app a few weeks ago it's been great!

Using app

13 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 12, 2019

I really love the quick turnaround time in production and shipping that Gooten offers. The quality of the products are great, too. I have had some issues with printing in terms of printing the wrong logos in the wrong places and wrong sizes. Every time that happens, Gooten reprints the order free of charge for my customer. This is something I am pursuing on a higher level, but would still recommend Gooten to those looking for a quality drop shipper. When they get it right, they really get it right!

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 11, 2019

I use Gooten and a few other apps within Shopify. They have never missed a deadline (if you actually read the handbook day of submission =day zero). After that they have always been on time. They do high quality work, with the exception of 2 ornaments out of the hundreds of products I've worked with them on. Only downside is you have to email for customer service and they can take up to 24 hours to respond. I recommend that you change your shop settings to not process immediately because you can't cancel orders with them if you made an error. Overall I am happy with their prices and quality of products. Takes a little bit of work on your end, but I'm satisfied with the results and profit margins.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 5, 2019

I've ordered samples of mugs, bandanas and a 5x7 canvas wrap print, and all have come out well. The mugs are high quality. I can see how t-shirts would be a nightmare to sell through Gooten given the mockup and variant challenges, but give it a chance if you're selling something with only one or two sizes and no other variations. The prices are lower than anything else I've found. Shipping costs are complex but again can be gotten around if your store and variants aren't complex.

Using app

3 months

Total reviews

8

Average rating

4.4

4 / 5 Share

Jan. 23, 2018

I love them but... Their imaging sizing requirements have always been an issue for me. I even ordered a sample blanket, and even though it met the requirements, it still did not come out right. The customer service is great, just the imaging requirements could be a little clearer or more cut and dry

Store

Tantlr

Using app

5 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 20, 2017

So far, Gooten's customer service is incredibly satisfying. Responses were made a day top after you email them a question. I am new to online business and the whole dropshipping concept, but with Gooten, everything is made easy, including the whole publication process of your first product. Starting from their preference settings to their UI, everything is designed with convenience in mind. However, I have not reached the ordering stage, I am still uncertain about the finishing product including the printing quality. Yet, with all the positive experience so far, I am looking forward to posting another positive review.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

April 28, 2018

After using Gooten for over a year, I've become quite familiar with the quality of the products and the customer service. Customer Service is outstanding. I've never had to wait more than a few hours for a response to an email. If there's any issue with a product, Gooten jumps through hoops to get you a replacement ASAP. Most of their products are very good. Their sherpa fleece blanket is outstanding in both quality of print and the material itself. It's a thick, heavy and warm blanket. The Duvet Cover was good, but the print wasn't quite as sharp as a competitor's, and the material wasn't as thick and durable as I would have liked. The suede pillow and pet bed were both nice, but the image wasn't as sharp as I would have liked. However, the wall tapestry and tote bags were great in both quality of product and quality of print.

Using app

Over 5 years

Total reviews

6

Average rating

3.3