All reviews

Rating Breakdown

  • 5
    65% (337 ratings)
  • 4
    16% (84 ratings)
  • 3
    5% (24 ratings)
  • 2
    4% (19 ratings)
  • 1
    10% (51 ratings)
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4 / 5 Share

April 28, 2018

After using Gooten for over a year, I've become quite familiar with the quality of the products and the customer service. Customer Service is outstanding. I've never had to wait more than a few hours for a response to an email. If there's any issue with a product, Gooten jumps through hoops to get you a replacement ASAP. Most of their products are very good. Their sherpa fleece blanket is outstanding in both quality of print and the material itself. It's a thick, heavy and warm blanket. The Duvet Cover was good, but the print wasn't quite as sharp as a competitor's, and the material wasn't as thick and durable as I would have liked. The suede pillow and pet bed were both nice, but the image wasn't as sharp as I would have liked. However, the wall tapestry and tote bags were great in both quality of product and quality of print.

Using app

Over 5 years

Total reviews

6

Average rating

3.3

4 / 5 Share

Feb. 13, 2017

I have been extremely pleased with the quality of their work. The color on my totes are the EXACT color of the design. My orders have been fulfilled and shipped very quickly. I would give 5 stars if they offered bulk pricing.

Using app

About 6 years

Total reviews

6

Average rating

4.2

4 / 5 Share

Feb. 24, 2016

Nice catalog but shipping costs are too expensive to EU

Using app

--

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 29, 2016

good, no GREAT customer service. Shipping to europe still high (too high?)

Using app

8 months

Total reviews

1

Average rating

4.0