Gooten: Print on Demand
Gooten is a print-on-demand solution built for businesses
Rating
3.5
feedback
140
chart
#978
All reviews
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Aug. 23, 2018
So far, excellent product and easy to work with for rectangular items such as tea towels and shower curtains. Haven't tried much else yet. My only complaint is the cost of shipping to Canada. I am not sure I will be able to use for much due to that reason. Shipping three items to Canada $50 and for items that are not that expensive it is hard to bury that cost in the price of the item. And I do like the interface! Very clean and easy, so far!!!
Aug. 9, 2018
What I like : >> GENERAL - superb partner support - products are reviewed by real people before getting printed (with default review request option as ON) - production costs are low - packaging : keeps products safe - shipping tracking is UPS (pillow) and USPS (sticker) - trackable and if not, can contact partner support for follow-up - edits in shopify show up in gooten products - the only print of demand for stickers and folded cards that cater to non-bulk or single order items I have found!! >> PRODUCT SPECIFIC : - folded card : print quality of image is fantastic (McCoy Silk double side) - stickers : quality of material is good - really peels easy and can be restuck and the cut is smooth - throw pillow : highly recommended (image print quality is awesome and materials feel high quality - tried cotton and poly twill 14x14 and 20x20) What I don't like : - shipping is too expensive for folded cards for international shipping - guides are not easily accessible (product image dimensions in pixels and bleed margins but a partner support person gave me access to the document in our email convo) - folded card : not reviewed even with review option on and the resulting image placement on card did not match the mockup (the image was centered in the mockup but the actual product had no margin on the right side on the front cover and not margin on the left side in the left inside page) - order was resent to me but I was billed without my consent. ***Update*** they replaced the card free of charge and shipped it to me at no cost too. So very kind of them. They took back the charge. - sticker : image quality is a bit grainy - sticker : option limited to vinyl and is kiss-cut not really die-cut (also no option to make margin between kisscut edge and image smaller) - packaging : no branding options - 2 or more pack image replacement/upload process is a bit confusing (sometimes I can only upload 1 image for all "pages" sometimes I can upload multiple images for each "page" in a pack) I will definitely continue to use Gooten. I would love for more options to be available and the rough edges smoothened out.
Nov. 11, 2019
I have been using Gooten for almost three years now and recommend them to everyone interested in POD services. I've thoroughly tested several other services, and while there are definitely pros and cons, Gooten comes out victorious. I originally joined Gooten just for their great canvas options but quickly switched my entire store (8000+ products on 8 different product types) to Gooten. There was a bit of hurdle moving everything over to Gooten, but this is the case for any big switch. What separates Gooten from the rest beside their huge product catalog is their support. Not just their excellent customer support, but their Partner support. If your store has an obstacle, even if it's unique to you, their partner support team will work extremely hard to find a solution. This is definitely the best Print on Demand service for Shopify!
April 17, 2018
I love Gooten. Their variety of products is greater than the other competitors I've seen. I had a few issues with my products because of a mistake I made and they helped me correct it almost instantly for no extra charge. This is probably one of the best Print on Demand services out there.
Jan. 9, 2017
Gooten is a great print-on-demand merch fulfillment partner. They have amazing customer service- always respond quickly and are super easy to work with. They have a large catalog of product offerings and are the best of all the apps available. Highly recommended!
Dec. 16, 2016
As a new seller, Gooten has offered terrific support to me, even emailing information after hours. Respectful and helpful whenever I've had a question.
Dec. 3, 2016
Revised Review! Excellent ... just need to take the time to learn something new! Thank you for reaching out to me so very quickly after my initial review. It shows concern and that means everything! Thank you for your patience and understanding!
Aug. 8, 2016
A big selection of POD items, our favorite is the framed prints. Really great quality for a very reasonable price. The best part is that they have great customer service and are very proactive. Looking forward to adding more POD products from Gooten to our store in the future!