All reviews

Rating Breakdown

  • 5
    96% (168 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 89% (154)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2026

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.

5 / 5 Share

March 18, 2026

Really cool and cheap app!! 100% recommend!

Using app

11 months

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for the fantastic feedback! We’re so pleased you’re enjoying Grapevine Surveys and see it as offering such great value. We really appreciate the recommendation!

5 / 5 Share

March 11, 2026

Sam at Grapevine had been very helpful and responsive. We've immediately had an improvement in our response rate since switching to Grapevine.

Store

Tiptree

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear you've already seen an improvement in response rates since switching to Grapevine. More responses means better insights into what your customers are thinking 📊 Thanks for the kind words! 😊

5 / 5 Share

March 11, 2026

Great app and very easy to implement. We recently started using Grapevine for a post-purchase survey and were surprised to see a ~75% response rate. It’s already helping us better understand our customers and refine our marketing strategy. Support was also very quick and helpful when we ran into a small setup issue.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

75% response rates are fantastic to see! Glad the surveys are already helping you understand your customers and refine your marketing, and happy we could help quickly with the setup too. Thanks for the great review! 😊

5 / 5 Share

March 5, 2026

Super easy to use and set up and you're able to see analytics so fast - I'm getting so many people completing this which is really helpful!

Using app

22 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the great review! 😊 We’re pleased to hear that Grapevine Surveys has been easy to set up and that the strong completion rates are providing real insight 📊✨

5 / 5 Share

Feb. 23, 2026

Store

LORENZA

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

5 Golden stars! ⭐ From a company that knows when things are shining at their best! Many thanks for this sparkling rating.

5 / 5 Share

Feb. 20, 2026

Huge fan of Grapevine! We're running post purchase surveys in checkout and "one-click" surveys in email for NPS and more. The pricing is amazing for the functionality they provide. The support team is fantastic as well!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Many thanks for your fantastic review, we really appreciate it. It’s great to see you’ve been making the most of our brand new One-Click Surveys. It was a pleasure helping. We'll be here if you need anything else.

5 / 5 Share

Feb. 19, 2026

Using app

Almost 2 years

Total reviews

7

Average rating

4.7

Developer Reply

Thanks for your 5-star approval of Grapevine Surveys. We were happy to help you to integrate Grapevine Surveys with QuickReply.ai

5 / 5 Share

Feb. 17, 2026

Great customer support in setting up. Also recently launched NPS which is great so can use fewer apps to get customer data

Using app

6 days

Total reviews

5

Average rating

4.6

Developer Reply

Really glad we could help you get set up quickly, and that you’re already getting value from the new one-click email feature. The one-click NPS email survey via Klaviyo is exactly for this, collecting feedback straight from the inbox without adding extra steps Thanks so much for the review!

5 / 5 Share

Feb. 5, 2026

Very easy to set up. Gives us great insight to our customer and purchase decisions.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We’ve put a lot of focus on making Grapevine quick to set up, while still giving clear insight into customers and what influences their purchase decisions. Glad it’s working well for your store. Thanks for the review, really appreciate it!

5 / 5 Share

Feb. 4, 2026

Really enjoying this so far for my store. Getting great insight on customers at an important part of their journey (post purchase)

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Post-purchase is a really effective moment to ask questions like how customers heard about you and to capture feedback while the experience is still fresh. Great to hear you’re getting useful insights from Grapevine so early on. Thanks for such a nice review!

5 / 5 Share

Feb. 4, 2026

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.

5 / 5 Share

Jan. 31, 2026

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Five shiny stars ⭐ - we appreciate the support, thank you!

5 / 5 Share

Jan. 30, 2026

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Five hot stars ⭐ - Like they just walked out of one of your saunas! :) Thanks for your support!

5 / 5 Share

Jan. 29, 2026

Best $20 month you can spend for atttribution

Store

Stately

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind review. Great to hear your store is finding value in the app and making good use of our Shopify Flow triggers. We're always happy to help when needed.

5 / 5 Share

Jan. 26, 2026

Brilliant product! It's easy to set up, has all the features we needed, and a fraction of the price of other survey apps.

Using app

22 days

Total reviews

5

Average rating

4.8

Developer Reply

Thanks so much for the kind words! We’re really glad you found Grapevine Surveys easy to set up and that it covered everything you needed. Our goal has always been to give Shopify merchants a simple, flexible way to collect meaningful customer insights, without the complexity or cost of enterprise survey tools.

5 / 5 Share

Jan. 19, 2026

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

When the stars do the talking ⭐⭐⭐⭐⭐ We’ll take it! Thanks for the 5-star rating.

5 / 5 Share

Jan. 8, 2026

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

We appreciate the 5 stars! 😊 Happy customers make us happy too.

5 / 5 Share

Dec. 23, 2025

Store

COCOLAB

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5 star review of Grapevine Surveys. Great to see your survey is working well.

5 / 5 Share

Dec. 13, 2025

Love this app, gives me valuable information first hand.

Using app

About 6 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We’re delighted (though not surprised) that Grapevine Surveys is still delivering meaningful customer insight for you after six years. Thanks for being our customer!