Grapevine Post Purchase Survey
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Grapevine is an incredible tool and great bang for the buck. Been using it to help create a Northstar metric on where our customers first heard about us. Highly recommend.
Thank you so much for taking the time to submit a review, it is very much appreciated. We're so pleased that even after 5 years, you're still benefiting from the core attribution principle of the app. Let us know when you're ready to explore what else it can do and we'll be here to help.
Brilliant app and brilliant data.
Thanks for the great review, it is most appreciated. We’re really pleased to hear that you like the app and that Grapevine Surveys is collecting insightful data! 🙌
Rare find: just works, fair pricing, and actual humans behind it Like many Shopify merchants, I’ve replaced most paid plugins with home‑grown or “vibe coded” alternatives to save money. Grapevine is one of the few apps I’m not planning to replace, and for good reason. First, it simply does what it’s supposed to do. Setup was straightforward, surveys look native to my store, and I haven’t needed to hack anything to get custom features or designs. It’s one of those apps you install and then forget about in a good way. Second, the pricing is honest. Flat fee, unlimited responses, no sudden price jumps as transactions grow. In a world where simple plugins become expensive as you succeed, this feels refreshing and respectful. Third, the support is genuinely human. Steve actually listened to my improvement ideas and treated them seriously. It’s rare to feel like you’re talking to the people who shape the product, not just a support queue. If you want a survey app that works out of the box, doesn’t punish growth, and is built by people who care, Grapevine is an easy recommendation.
Thank you for taking the time to write this review Henri, it genuinely made our day, as did visiting your Shopify store to learn about your bid to conquer the Galaxy. It's genius! Surviving the vibe coding cull is high praise, and not something we take lightly. It was a real pleasure chatting with you and hearing your ideas for expanding our MCP tools. Your ideas will be fed into our next workshop. We'll keep working to earn our place in your tech stack, and who knows, maybe we'll also become a customer of yours so that we can contribute a bolt or two towards your goal of building the Death Star. If you need anything else, we're here to help.
Five shiny stars ⭐ - we appreciate the support, thank you!
No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.
The Grapevine app has been a great resource for our ecommerce business needs. We've gained crucial insights from our customers since implementation that have allowed us to pivot and improve upon our services. This has been an invaluable service for our needs and is incredibly affordable.
Thank you so much for taking the time to submit a review of our app, it is very much appreciated! We're very happy to hear that our app is an invaluable tool for providing insights into your ecommerce business.
Ottima app. Facile da installare, comoda per survey post acquisto
Grazie per aver dedicato del tempo a recensire la nostra app: lo apprezziamo molto! Ci fa piacere sapere che trovi l'app facile da usare per ottenere informazioni sui clienti dopo l'acquisto.
The Grapevine app has been a great tool for our business needs when monitoring NPS scores as well as understanding what is and isn't working with our customers and how to stay nimble with what is being communicated to our team. Super easy to use and very affordable.
Thanks for the great review, it is very much appreciated by our small team! It's really good to hear that monitoring your NPS score allows you to adapt quickly to customer sentiment.
This app has been an incredible find and has performed so well for our small business so far! It’s really user-friendly for setting up all the surveys, and the customer service is incredibly efficient. We’re currently using their interactive Shopify checkout survey, where customers can leave feedback about their experience before they forget, and we’re also planning to use the Klaviyo integration for more in-depth feedback. Highly recommend this app over some of the other big survey platforms.
Thank you so much for your review, it means a lot coming from another small business. Catching feedback at checkout is exactly what that survey is built for, so it's good to hear it's working well for you. Do let us know when you get onto the Klaviyo integration, we'll happily walk you through it. There are also plenty more insights to be had beyond the checkout if you fancy exploring.
Our previous NPS survey vendor sunsetted and Grapevine has been a wonderful new partner. We send our surveys in an email via Klaviyo and it was a smooth integration process to get that going. Grapevine has also made it much easier to track trends and share reports with our cross functional partners. On top of the app being exactly what we need, Sam has been the most helpful! He is super responsive and always ready to guide us in the right direction or improve the app to fit our needs. Can’t wait to continue our partnership and see what’s in store for Grapevine’s future!
Thank you so much for your review, it's really appreciated, and we're glad that Grapevine Surveys was able to step in to fill the gap. Hearing that the reports are helping you to share insights across teams is exactly what we hoped for... we're also hoping you'll take a look at our MCP AI Connector soon to gain even more insight into your customers.
Really love this app. Would highly recommend. Amazing team and everything works perfectly ever had any issues!
We really appreciate you taking the time to leave a review, thank you! Glad to hear that you're enjoying using our app and that our support team is also delivering to a high standard. We're always here should you need anything else!
Das beste Umfragetool ever
Wow, das beste ever, das hören wir gerne! Danke für die tolle Bewertung 😊
simple and easy to use and the support is really helpful. quick to speak to a human!!
Many thanks for your kind review. Great to hear that you find the app easy to use and hopefully those suggestions will provide you with even further insights.
Easy to use and install - they have great filtering options & analytics that we have found super useful when reviewing responses from customers.
Thank you so much for your review, we really appreciate you taking the time to share your experience. It's great to hear that your'e gaining useful insights by filtering your survey responses. We also have an MCP Server that allows you to connect your AI tool of choice to ask questions about your survey responses. It's available to everyone.
Thanks for taking the time to leave us a review. It looks like the bespoke code we provided to embed your survey into a 3rd party checkout is working very well!
This is a very easy-to-use addition to our Shopify platform and well worth the cost!
Thank you for your kind review Blake. Great to hear and see how easily you've integrated Grapevine Surveys and that you're already seeing the benefits. We'll always be happy to help further if needed.
We use Grapevine to measure NPS and gather feedback from our customers. The app works well in Shopify, is really easy to use, and offers many options at a fair price! It’s an awesome tool for gaining valuable insights about customer experience. The support is also great, Sam responds fast and helps anytime we need. Highly recommend!
Thanks so much for taking the time to submit a review, it is very much appreciated. It's great to hear that your NPS tracking is working well and that you're finding plenty of options within the app without it being complicated to use. If you need anything else, we're here to help.
This app is very user friendly. And the team is super helpful. Highly recommend it!
A recommendation and a shoutout for the team, we'll take that. Thanks for taking the time to leave us a review Margaux. If you need anything else, we're here to help.
5 Glorious stars 🌟 - Happy customers make us happy too 😊 - Thank you!
This has worked great for us at a good price.
Short, sweet, and to the point, thanks for taking the time to leave us a review. Glad it's doing the job well for you. If you need anything else, we're here to help.
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