Grapevine Post Purchase Survey
Post purchase & email surveys for attribution, NPS and more
Rating
5.0
feedback
178
chart
#313
All reviews
Review RSS Feed
April 10, 2026
April 2, 2026
Really Good app, we are using the post purchase surveys as well as embeded surveys in E-Mails. Set up is really easy and the support is great!
Thank you for the super review. It was a pleasure helping you with the Klaviyo Email set-up for your design survey. Great to see the campaign went well. We'll be here and happy to help if needed on your next campaign.
March 30, 2026
Worked great, but I no longer want to continue the experiment I was running.
Using app
14 days
Total reviews
1
Average rating
5.0
Thanks for taking the time to submit a review! We're glad to hear that the app worked well for it's intended purpose.
March 25, 2026
Grapevine is an excellent app. It has easy to set up and gives us several options to get post-purchase information from our customers. The survey results have been very helpful for us in understanding how customers are learning about our brand and what led to their purchase.
Thanks for your fantastic feedback! We’re so glad that Grapevine Surveys has been easy to set up and useful in gathering post-purchase insights to help you understand what drives customer purchases and brand discovery. We really appreciate your support.
March 19, 2026
No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.
March 18, 2026
Really cool and cheap app!! 100% recommend!
Thank you for the fantastic feedback! We’re so pleased you’re enjoying Grapevine Surveys and see it as offering such great value. We really appreciate the recommendation!
March 11, 2026
Sam at Grapevine had been very helpful and responsive. We've immediately had an improvement in our response rate since switching to Grapevine.
Great to hear you've already seen an improvement in response rates since switching to Grapevine. More responses means better insights into what your customers are thinking 📊 Thanks for the kind words! 😊
March 11, 2026
Great app and very easy to implement. We recently started using Grapevine for a post-purchase survey and were surprised to see a ~75% response rate. It’s already helping us better understand our customers and refine our marketing strategy. Support was also very quick and helpful when we ran into a small setup issue.
75% response rates are fantastic to see! Glad the surveys are already helping you understand your customers and refine your marketing, and happy we could help quickly with the setup too. Thanks for the great review! 😊
March 5, 2026
Super easy to use and set up and you're able to see analytics so fast - I'm getting so many people completing this which is really helpful!
Thanks for the great review! 😊 We’re pleased to hear that Grapevine Surveys has been easy to set up and that the strong completion rates are providing real insight 📊✨
Feb. 23, 2026
5 Golden stars! ⭐ From a company that knows when things are shining at their best! Many thanks for this sparkling rating.
Feb. 20, 2026
Huge fan of Grapevine! We're running post purchase surveys in checkout and "one-click" surveys in email for NPS and more. The pricing is amazing for the functionality they provide. The support team is fantastic as well!
Many thanks for your fantastic review, we really appreciate it. It’s great to see you’ve been making the most of our brand new One-Click Surveys. It was a pleasure helping. We'll be here if you need anything else.
Feb. 19, 2026
Thanks for your 5-star approval of Grapevine Surveys. We were happy to help you to integrate Grapevine Surveys with QuickReply.ai
Feb. 17, 2026
Great customer support in setting up. Also recently launched NPS which is great so can use fewer apps to get customer data
Really glad we could help you get set up quickly, and that you’re already getting value from the new one-click email feature. The one-click NPS email survey via Klaviyo is exactly for this, collecting feedback straight from the inbox without adding extra steps Thanks so much for the review!
Feb. 5, 2026
Very easy to set up. Gives us great insight to our customer and purchase decisions.
We’ve put a lot of focus on making Grapevine quick to set up, while still giving clear insight into customers and what influences their purchase decisions. Glad it’s working well for your store. Thanks for the review, really appreciate it!
Feb. 4, 2026
Really enjoying this so far for my store. Getting great insight on customers at an important part of their journey (post purchase)
Post-purchase is a really effective moment to ask questions like how customers heard about you and to capture feedback while the experience is still fresh. Great to hear you’re getting useful insights from Grapevine so early on. Thanks for such a nice review!
Feb. 4, 2026
No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.
Jan. 31, 2026
Five shiny stars ⭐ - we appreciate the support, thank you!
Jan. 30, 2026
Five hot stars ⭐ - Like they just walked out of one of your saunas! :) Thanks for your support!
Jan. 29, 2026
Best $20 month you can spend for atttribution
Thanks for the kind review. Great to hear your store is finding value in the app and making good use of our Shopify Flow triggers. We're always happy to help when needed.
Jan. 26, 2026
Brilliant product! It's easy to set up, has all the features we needed, and a fraction of the price of other survey apps.
Thanks so much for the kind words! We’re really glad you found Grapevine Surveys easy to set up and that it covered everything you needed. Our goal has always been to give Shopify merchants a simple, flexible way to collect meaningful customer insights, without the complexity or cost of enterprise survey tools.