Grapevine Post Purchase Survey
All reviews
Really cool and cheap app!! 100% recommend!
Thank you for the fantastic feedback! We’re so pleased you’re enjoying Grapevine Surveys and see it as offering such great value. We really appreciate the recommendation!
Sam at Grapevine had been very helpful and responsive. We've immediately had an improvement in our response rate since switching to Grapevine.
Great to hear you've already seen an improvement in response rates since switching to Grapevine. More responses means better insights into what your customers are thinking 📊 Thanks for the kind words! 😊
Great app and very easy to implement. We recently started using Grapevine for a post-purchase survey and were surprised to see a ~75% response rate. It’s already helping us better understand our customers and refine our marketing strategy. Support was also very quick and helpful when we ran into a small setup issue.
75% response rates are fantastic to see! Glad the surveys are already helping you understand your customers and refine your marketing, and happy we could help quickly with the setup too. Thanks for the great review! 😊
Super easy to use and set up and you're able to see analytics so fast - I'm getting so many people completing this which is really helpful!
Thanks for the great review! 😊 We’re pleased to hear that Grapevine Surveys has been easy to set up and that the strong completion rates are providing real insight 📊✨
5 Golden stars! ⭐ From a company that knows when things are shining at their best! Many thanks for this sparkling rating.
Huge fan of Grapevine! We're running post purchase surveys in checkout and "one-click" surveys in email for NPS and more. The pricing is amazing for the functionality they provide. The support team is fantastic as well!
Many thanks for your fantastic review, we really appreciate it. It’s great to see you’ve been making the most of our brand new One-Click Surveys. It was a pleasure helping. We'll be here if you need anything else.
Thanks for your 5-star approval of Grapevine Surveys. We were happy to help you to integrate Grapevine Surveys with QuickReply.ai
Great customer support in setting up. Also recently launched NPS which is great so can use fewer apps to get customer data
Really glad we could help you get set up quickly, and that you’re already getting value from the new one-click email feature. The one-click NPS email survey via Klaviyo is exactly for this, collecting feedback straight from the inbox without adding extra steps Thanks so much for the review!
Very easy to set up. Gives us great insight to our customer and purchase decisions.
We’ve put a lot of focus on making Grapevine quick to set up, while still giving clear insight into customers and what influences their purchase decisions. Glad it’s working well for your store. Thanks for the review, really appreciate it!
Really enjoying this so far for my store. Getting great insight on customers at an important part of their journey (post purchase)
Post-purchase is a really effective moment to ask questions like how customers heard about you and to capture feedback while the experience is still fresh. Great to hear you’re getting useful insights from Grapevine so early on. Thanks for such a nice review!
No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.
Five shiny stars ⭐ - we appreciate the support, thank you!
Five hot stars ⭐ - Like they just walked out of one of your saunas! :) Thanks for your support!
Best $20 month you can spend for atttribution
Thanks for the kind review. Great to hear your store is finding value in the app and making good use of our Shopify Flow triggers. We're always happy to help when needed.
Brilliant product! It's easy to set up, has all the features we needed, and a fraction of the price of other survey apps.
Thanks so much for the kind words! We’re really glad you found Grapevine Surveys easy to set up and that it covered everything you needed. Our goal has always been to give Shopify merchants a simple, flexible way to collect meaningful customer insights, without the complexity or cost of enterprise survey tools.
When the stars do the talking ⭐⭐⭐⭐⭐ We’ll take it! Thanks for the 5-star rating.
We appreciate the 5 stars! 😊 Happy customers make us happy too.
Thank you for your 5 star review of Grapevine Surveys. Great to see your survey is working well.
Love this app, gives me valuable information first hand.
Thank you so much for your kind review! We’re delighted (though not surprised) that Grapevine Surveys is still delivering meaningful customer insight for you after six years. Thanks for being our customer!
We were looking for a solution to implement a thank-you survey after checkout, and Grapevine turned out to be exactly what we needed. The tool is simple, straightforward, and provides a great customer experience. The Klaviyo integration was a key requirement for us and really made our lives easier. On top of that, the support is outstanding—Sam is incredibly kind, responsive, and always willing to help. The team’s openness to improving the product based on customer feedback makes Grapevine the best solution we could have chosen.
Wow, thank you so much for the kind words! It’s always great to see responses start rolling in so quickly. We especially love working with brands that really push Grapevine to its full potential, using attribution and NPS surveys across different touchpoints and feeding that data into their CRM for better segmentation and smarter decisions.
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