Grapevine Post Purchase Survey
Grapevine - Customer Satisfaction Surveys for Shopify
Rating
5.0
feedback
167
chart
#378
All reviews
Rating Breakdown
Review RSS Feed
March 17, 2022
Super easy to install and give me insight into where my customers heard about us which is extremely helpful for those using a search engine instead of a partner/affiliate link that we work with. Would recommend it for all stores, extremely valuble.
Thanks for the great review Brian! Glad that our post-purchase survey app is helping you to identify where your customers are coming from.
Feb. 21, 2022
Great tool, easy to implement, offering quick and very helpful insights! We can strongly recommend it for a start with PPSurveys.
Using app
5 days
Total reviews
2
Average rating
5.0
Thanks for the great review! Glad to hear that our Post Purchase Survey is providing valuable insights for your store!
Feb. 2, 2022
It's been great for us, very useful in the current cloud of attribution as a DTC brand. Would recommend to all stores.
Thanks for the great review Lou! Glad to hear how the app is helping. All the best!
Jan. 19, 2022
App is incredible. We have a few apps from their team and all of them are integral in running our business operation. Team is open to custom developments to make their apps better and it is always great working with them. Highly recommend.
Thanks for the great review Jake! Glad to hear our apps are helping you to inform and organise your online business.
Jan. 17, 2022
Our needs are simple, and this tool helped us achieve them ...simply. We needed a super quick survey to know Yes / No did our customers come to us word of mouth, with easy-to-access data that's visualized intuitively. And we got it! We went from idea to implemented in an afternoon with no hiccups for $5/month.
Thanks for taking the time to leave a lovely review of our Grapevine Post Purchase app. We're glad to hear that the Survey is delivering just what you need!
Dec. 9, 2021
This app is really easy to set up and can be customized in tons of different ways. Amazing customer service as well - I'm not very technical myself, so Steve on the Grapevine team helped customize the widget to fit my theme. It looks phenomenal and is already getting responses from our customers
Thanks for the great review Zach! Glad we could help you to customise your post-purchase survey widget, great to hear that you're already receiving submissions!
Oct. 15, 2021
This app was so easy to implement and customize and does just what I need! It's also very affordable.
Thanks for taking the time to leave us a great review! Glad you were able to get up and running so quickly with your post-purchase survey. I hope it's providing you with insight into your marketing spend!
Sept. 29, 2021
Hello , i am using this app more than 2 years this app is really great. you should install the at least one. i believe this app owner fulfilled every user demand , which is really need of your store.
Thanks for the great review Sunny! Glad we've been able to help you with your post-purchase survey questions over these past couple of years!
Sept. 23, 2021
This app has helped us understand where our customers are coming from. Thus, helping our marketing team develop a more informed customer acquisition strategy. Stu has been extremely helpful with integrating the post-purchase survey into our shipping confirmation emails. Thanks!
Hey Kyle, thanks for this kind review. It was a pleasure to help you integrate the post-purchase survey into your shipping confirmation emails. All the best!
Sept. 18, 2021
Best app on the App Store. It helps so much. It helps us to know where our costumers coming from....
Thanks for the great review! Glad our post-purchase survey is helping you to learn more about how your customers are finding you.
Sept. 2, 2021
I love the insights this app has given me to my audience so far! It's super nice and handy, was easy to install, and has a good dashboard for viewing responses, as well as an easy to edit survey.
Thanks for the great review! Glad you're enjoying the insights that our post-purchase survey is gathering, hopefully it's helping you to allocate your marketing spend wisely!
Aug. 25, 2021
Great app, we have a lot of orders from Google searching and direct which are hard to track. Our customers have given us great feedback to help us better understand how they found out about our brand. The app is easy to set up and I did have an issue styling it but support where super helpful and got it looking perfect for us. A simply concept that does the job perfectly.
Thanks for the great review Kim! I'm glad you're making good use of our Post Purchase Survey to find out where your customers are arriving from. Hopefully it helps you to identify where to allocate your marketing spend.
July 15, 2021
Great! So easy to set up and is giving me really valuable information from my customers. Also support is fast and really helpful
Thanks for the great review Tanya! Glad that you're collecting valuable customer feedback using our post-purchase surveys.
May 24, 2021
Using the app for the last 6 weeks and it looks like I have found a straightforward and very useful survey app. Finally, I started collecting some info about my customers. Thank you!
Thanks for the great review Henry, glad it's helping you to learn more about your customers.
April 28, 2021
We use this app to track attribution for channels outside of paid social (radio, TV, etc) where direct attribution is difficult. Very easy to use and great support when needed.
Thanks for the great review Bob. Glad we were able to optimize the app for you to generate your Monday morning reports.
April 15, 2021
Extremely useful app, highly recommend it. Provides great data and works without any issues. Easy to use as well.
Hi Alex, thanks for the review. Glad we could get you set up with your new Survey!
March 12, 2021
This app is awesome! It's super easy to use and customize. It's exactly what we were looking for, and we love that it's free since we are a small nonprofit.
March 3, 2021
Seamless integration and really convenient for customers to leave their post purchase survey. Support is very responsive and helpful as well.
Thank you for the great review Justin! Very happy to hear that your post-purchase survey is working well!
Feb. 22, 2021
Very good app which integrated nicely to the Thank you page of my store. I used it to ask my customers how they had found the store, providing valuable data as to where to focus my efforts. Support was also quick to respond when I had a question. Definitely recommend!
Thanks for your great review Henri! Glad to hear Grapevine is providing valuable insight as to where to allocate your marketing efforts!
Feb. 17, 2021
This app is easy to use and the insights are so valuable for a small business. The developer was very helpful when we wanted customise the look of app to be in line with our current website style - thank-you!
Thanks for the great review Bianca! Glad we were able to help!