Gratisfaction for Shopify

Gratisfaction

Grow your business by running giveaways & rewards program.
Rating
4.1
Feedback
40
Reviews
Chart
#2,444
Shopify

All reviews

1 / 5 Share
Aug. 24, 2021

Super spammy to my customers. Attracts spam bots forcing you to upgrade to the paid program in order to delete them.

Store Using app Total reviews Average rating
Caspar Curiosities 12 months 5 2.6
Developer Reply

Hi there My name is Akash Malik. I am the founder of Apps Mav. As I had personally written to you when you first wrote to us , I'd like to once again assure you and the readers of this review that we do not engage in any such practice. On the contrary, we have multiple anti-cheat and anti-spam algorithms running to ensure genuine participation including for e.g. to block invalid/fake email addresses, captcha, etc. . And we regularly update these algorithms. We treat privacy seriously. Further the app also has a bulk user delete feature to help you delete any number of users that you'd like to remove easily and quickly. TBH, It's quite hurtful to see such a statement :-(( I'd like to welcome you again and assure you that our team is here to support and stand behind the product. I believe that the number of features our app has will pleasantly surprise you and help you achieve many of your business goals. So please give us a try! I assure all our customers of our support, privacy and commitment to the product. Stay Safe And Regards Akash

5 / 5 Share
May 7, 2021

I just started using this app so we will see how it goes, but I'm very excited! Customer service has been very kind and helpful, and the app seems very user friendly! Thank you!

Store Using app Total reviews Average rating
Shine Sticker Studio About 1 hour 4 5.0
5 / 5 Share
May 5, 2021

Like this app for prompt customer service. The app has all cool features to bring shoppers in multiple ways. I am new and will give insights on those features later down the road.

Store Using app Total reviews Average rating
Fabuluxwall 23 days 3 3.3
5 / 5 Share
March 11, 2021

This app is great! I tried more than 3 referral apps, but none of them goes through the extreme detail that Gratisfaction does. Not only that, but their customer support is extremely good!

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 8, 2020

Totally love this app and the support they provide was excellent. It's very easy to use and my customers are enjoying it too.

Store Using app Total reviews Average rating
The Master Collection 11 months 1 5.0
5 / 5 Share
Oct. 6, 2020

Great Rewards App! Was able to install easily, which is key for us since we are not techy types. Widgets appear well and are being used by frequent buyers. Contacting their support is easy when they are online - very responsive. So far so good!

Store Using app Total reviews Average rating
StepChange Clothing 5 months 1 5.0
5 / 5 Share
Sept. 8, 2020

The app is great, it says what it is going to do for sure. The customer service is beyond great. Would highly recommend.

Store Using app Total reviews Average rating
CellMart 3 months 10 5.0
3 / 5 Share
April 23, 2020

As a customer I love to get reward points when I shop, so it was only natural to offer the same to my customers. My only problem is, I can't get it to work. Whenever I hit 'SAVE', i get a white screen with a loading sign that turns and turns forever. It freezes my browser, I have to refresh, and it erases all the changes I made. I contacted support, they told me I might have automatically signed off. So I signed off voluntarily, signed in again, still the same thing. I just lost 2 hours translating everything to get my page in French, and its stuck on loading... Its very infuriating :( Anyone knows how to fix this ? Thanks !

Store Using app Total reviews Average rating
HRH Equestrian 5 days 2 2.0
Developer Reply

[UPDATE JULY 21, 2020] We have now released auto-translation of all front end fields for 7 languages. And, also made other enhancements to the language feature. My name is Akash Malik. I am the founder of Apps Mav. I totally agree and understand your frustration. First of all my sincere apologies. Solution: We will hire a high-quality french translator at our cost and translate and also do a detailed test for you to ensure both you and your customers get an awesome experience when engaging with our app. I have emailed you as well. Stay Safe And Regards Akash

5 / 5 Share
Feb. 7, 2020

We have been using Gratisfaction for a few months now. It has been working great and our customers love it. It is highly customizable to fit our needs. I was able to chat with their support team today for the first time, and let me say that they were extremely helpful. They were able to answer my questions and inform me of things they are currently working on which will help with my issue. Very exciting and superb customer service!

Store Using app Total reviews Average rating
The Flamingo Lady Nails 4 months 4 5.0
5 / 5 Share
Aug. 28, 2019

This app is easy to install, it can be translated, and this is a huge thumbs up! The free plan is generous for beginners like me, and if everything is going to work well, I will surely change for the other plan.

Store Using app Total reviews Average rating
Darshop.RO About 23 hours 2 5.0
5 / 5 Share
Aug. 16, 2019

I am just starting to use this app, and am loving it thus far! Customer service is amazing and beyond helpful! I can't wait to finish getting this set up to be able to share it with my customers!! They are going to love this new feature I am adding to my shop!! There are so many great features and options to utilize. Easy to set up as well!!

Store Using app Total reviews Average rating
Shopping Simply Stunning About 11 hours 1 5.0
5 / 5 Share
Aug. 16, 2019

This app is really easy to install and customize. There are so many options for the customers to choose from to earn points which gives them a great incentive to buy again and again. The customer service is really great and answers were prompt and really helpful. I am very satisfied.

Store Using app Total reviews Average rating
MugandMouseDesigns 3 days 8 5.0
5 / 5 Share
Aug. 2, 2019

Aside from being the best rewards app I've tried - and I've tried all of them, they provided me with excellent customer service. Fast responses to my questions and they will jump through hoops to keep you happy. They have a live chat system within the app for instant responses. A++++ More features are coming too I believe. Can't ask for a better app.

Store Using app Total reviews Average rating
My Care Kits 6 days 1 5.0
5 / 5 Share
July 30, 2019

I haven't used it long but it seems super easy to use and great customer service so far. I'm using the free plan

Store Using app Total reviews Average rating
Shop Southern Class Boutique About 1 hour 2 5.0
5 / 5 Share
April 12, 2019

This app is truly amazing! I love being able to offer customers the chance to get discounts as well as earning points to get set dollar amounts off of future purchases. I feel the price of the app is very fair, plus they offer a free version too while you are still growing your business. Spoke with Praveen to ask a question and he was happy to help me out and sent over links and everything to make it easier to learn. I am absolutely LOVING this app so far.

Store Using app Total reviews Average rating
Kai's Ruff Wear About 23 hours 4 5.0
5 / 5 Share
March 27, 2019

This app is so great. It is very easy to set up. and works so well with Shopify. I can't wait to see what the future brings for this company

Store Using app Total reviews Average rating
The Better Skin Co. 6 days 2 5.0
5 / 5 Share
Oct. 30, 2018

This app seems to be really, really good, lots of advantages to growing your business. Praveen was very helpful and walked me through tabs I was unsure about. But the overall app seems very user-friendly. I can't wait to see the results, which are very measurable. Great work! :)

Store Using app Total reviews Average rating
Chocolat Michel Cluizel USA About 2 hours 5 5.0
5 / 5 Share
June 12, 2018

The app is so easy to set up and install! There are plenty of customizations to fit my stores loyalty program needs and the app team is so quick and friendly to respond to any questions! I would highly recommend!

Store Using app Total reviews Average rating
Brooklyn Fifth 3 months 2 5.0
5 / 5 Share
Jan. 3, 2018

We're using this app for Wicked Good with great results. It's easy to install and perfect for rewarding loyal customers. If you sell on ETSY, this is a must-have app. It rewards customers for orders placed on Etsy with points they can redeem in your Shopify. How cool is that? www.wicked-good.co Wicked Good creates handcrafted unique fragrances that embrace the centuries-old craft of bourbon perfumeries but with a bold, modern sensibility and a touch of whimsical magic. #SmellWickedGood

Store Using app Total reviews Average rating
Wicked Good Perfume About 1 month 21 4.6
5 / 5 Share
Aug. 11, 2017

Super Easy, Super Affordable, Super Flexible, they are quick to respond to questions and help setup. It has been my best experience on the App Store. I highly recommend giving this a try.

Store Using app Total reviews Average rating
Brilliantk9 23 days 12 4.7
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