Gratisfaction
Run loyalty rewards referral program, giveaways, contests
Rating
4.8
feedback
88
chart
#4,364
All reviews
Rating Breakdown
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May 5, 2021
Like this app for prompt customer service. The app has all cool features to bring shoppers in multiple ways. I am new and will give insights on those features later down the road.
April 22, 2021
Nous utilisons cette app pour notre programme de fidélité pour nos clients. Elle est vraiment super, facile à utiliser et à configurer. Il y a bcp d'options de récompenses mais aussi d'actions à effectuer. Les différents templates sont utilisables sans avoir besoin de graphiste. Concernant le support, il est vraiment extra. Des réponses toujours rapides et des explications complètes. Bref une super app que nous ne pouvons que recommander à toute personne qui souhaite offrir un très bon système de programme de fidélité.
March 11, 2021
This app is great! I tried more than 3 referral apps, but none of them goes through the extreme detail that Gratisfaction does. Not only that, but their customer support is extremely good!
Feb. 8, 2021
I tried literally 5 loyalty program apps before this one and am blown away. The setup process is seamless and intuitive, the number of features available for even the free plan is incredible, and the design is fantastic. This app will help me make a big impression on my customers along with my new theme version rolling out, so I'm super excited about all of it. This app is a MUSTTTTT. Just try it and you'll ditch your current loyatly app LOL!
Jan. 29, 2021
[ENGLISH BELOW] Il y a beaucoup d'options afin de pouvoir gagner des points, et ce, gratuitement : création du compte, carte cadeau, parrainage, partage de liens, anniversaire, achat. Je pense avoir essayé au moins 10 applications de Shopify, celle-ci reste la meilleure. Le design est peut-être pas assez élaboré mais après discussion avec l'équipe, il est prévu un UPDATE en mars 2021 où le design sera très joli ! L'application est gratuite, il passe beaucoup de temps pour vous via TCHAT et email, je pense que vous pouvez faire un don à bien plaire pour les remercier. Un geste qui je pense saura les ravir. Je recommande et je me réjouis de voir le nouveau design en action très prochainement. À bientôt et merci beaucoup ! La Boutique de L'Antre d'Yggdrasil vous remercie. [ENGLISH] There are many options to earn points, free of charge: account creation, gift card, sponsorship, link sharing, birthday, purchase. I think I've tried at least 10 apps from Shopify, this one is still the best. The design may not be elaborate enough but after discussion with the team, an UPDATE is planned in March 2021 where the design will be very nice! The application is free, he spends a lot of time for you via TCHAT and email, I think you can make a donation to please them to thank them. A gesture that I think will delight them. I recommend and look forward to seeing the new design in action very soon. See you soon and thank you very much! The Boutique de L'Antre d'Yggdrasil thanks
Dec. 10, 2020
We have now used this app on two of our sites and both feature functionality and service/support are second to none. Awesome customer experience guys. Keep up the great work and grow, grow grow :)
Dec. 8, 2020
Totally love this app and the support they provide was excellent. It's very easy to use and my customers are enjoying it too.
Oct. 6, 2020
Great Rewards App! Was able to install easily, which is key for us since we are not techy types. Widgets appear well and are being used by frequent buyers. Contacting their support is easy when they are online - very responsive. So far so good!
Oct. 1, 2020
This app is fantastic and the customer service has gone above and beyond to help me set it up on my website. I would highly recommend giving it a try, you will not be disappointed!
Sept. 30, 2020
I searched for an app to create a rewards program for my store. I tried two that was highly recommended but the features were limited and the interface was not user friendly. Set up was so easy and Praveen was attentive and helpful as I was setting up my rewards. I highly recommend this app to any one who wants to provide rewards and giveaways to their customers and guests.
Sept. 30, 2020
Gratisfaction App is amazing! I Love it because have a lot of templates and options already to use for campaigns, which I don't have time to prepare it, the design is very nice and minimalist. They offer a free plan to start with all the options included and just when you grow you pay another, in my opinion, a fair price too. Another thing that I really appreciate is the customer service. They are very good, they really response fast, are helpful, kind and generous as they personalise some detailed to my shop. I also appreciate that they have a function that you can ask for new ideas to develop and they might look at it to add it in the app! So 5 Stars! Well done
Sept. 18, 2020
I really like this app. Even the free plan offers a lot. I use it for my loyalty rewards system. My customers and I love it! It is very customizable and easy to use. The customer service is also great, I am looking into upgrading my plan with these guys !
Thank you for your kind review. We wanted to add that the FREE plan includes ALL features. Best of luck! The Apps Mav team
Sept. 8, 2020
The app is great, it says what it is going to do for sure. The customer service is beyond great. Would highly recommend.
Aug. 31, 2020
This app was easy to use, and very intuitive, the customer service is fantastic. I recommencement 100%. BeautyFit® Australia
June 3, 2020
Firstly when you are trying something new for a non techie is can be quite scary. This app has covered all bases and a lot of thought has been put into the development of this app. I look forward to seeing how much it will help increase my list. Last but not least the support is awesome and Praveen was exceptionally patient with me and really helped me with all the questions I had. Thank you for an awesome experience and keep up the good work!
April 29, 2020
I am VERY pleased with this APP and are growing our fans and followers faster than anything we've done before, The Customer service is EXCELLENT, their chat and knowledge of what you may need and how to do it really excells on all levels. Thank you Gratisfaction.. I sure have that :) and so will you! Lucy
April 23, 2020
As a customer I love to get reward points when I shop, so it was only natural to offer the same to my customers. My only problem is, I can't get it to work. Whenever I hit 'SAVE', i get a white screen with a loading sign that turns and turns forever. It freezes my browser, I have to refresh, and it erases all the changes I made. I contacted support, they told me I might have automatically signed off. So I signed off voluntarily, signed in again, still the same thing. I just lost 2 hours translating everything to get my page in French, and its stuck on loading... Its very infuriating :( Anyone knows how to fix this ? Thanks !
[UPDATE JULY 21, 2020] We have now released auto-translation of all front end fields for 7 languages. And, also made other enhancements to the language feature. My name is Akash Malik. I am the founder of Apps Mav. I totally agree and understand your frustration. First of all my sincere apologies. Solution: We will hire a high-quality french translator at our cost and translate and also do a detailed test for you to ensure both you and your customers get an awesome experience when engaging with our app. I have emailed you as well. Stay Safe And Regards Akash
April 21, 2020
Easy to set up and great customer service to help you with any additional questions. I would definitely recommend!
April 16, 2020
super simple and easy to set up the rewards campaigns and fast response support team. Definitely recommend.
April 1, 2020
A very useful app and professional support and at the same time in chat thank Praveen Kumar for his availability and competence.