All reviews

Rating Breakdown

  • 5
    95% (156 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (158)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 28, 2026

This app has been a great experience for us. The Grid & Pixel team truly stands out for their level of support and dedication. They’re responsive, thorough, and genuinely focused on helping merchants get the most out of the app. Every time we reached out, they took the time to understand our setup, resolved issues quickly, and made sure everything worked smoothly—even during peak periods. Their communication and follow-through have been exceptional. If you’re looking for an app backed by a team that’s reliable, attentive, and committed to your success, I would confidently recommend this one.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

I wasn’t sure at first if this would be the right fit for my niche brand, but the intro call was very helpful. The flows were set up quickly and I saw immediate revenue improvements. The design tool is easy to use and the revenue reporting clearly shows what’s working. The G&P team is helpful, knowledgeable, and quick to respond. I’m glad I added them to the team - definitely worth it.

Using app

About 1 month

Total reviews

10

Average rating

5.0

3 / 5 Share

Jan. 12, 2026

Disappointing. No sales, constantly have to fix mistakes. Since the 22/12/2025 I have been trying to speak to someone with no response. It is now the 5/01/2025. It is very expensive and inappropriate for the Australian market.

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 3, 2026

Really love this app! setup was quick and the drag-and-drop grids made designing our collections so much easier than messing with code.

Using app

5 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

I highly recommend! The emails and creative content that this company produces are outstanding. Running a business became just a tad bit easier with Grid & Pixel. You tell them your game plan and they put it to action, in a timely manner at that! Thank you grid & pixel , happy new years.

Store

Oidorem

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

We got a lot of orders for Black Friday because they do a really good job getting a large number of emails out to get you in front of your customers.

Using app

5 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 9, 2025

Grid & Pixel has more than paid for itself. Within the first few months, their team helped us sunset inactive accounts and inefficent flows, cutting our Klaviyo bill and boosting deliverability. Since then, email-driven sales have steadily increased. The performance monitoring and clear revenue reporting sealed the deal—finally giving us visibility into what’s working and why.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Extremely impressed with G&P, we've seen significant growth in the short time we've been on board. We are looking forward to the continued partnership.

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

I am very impressed with not only the quality of the emails, the content and the quality of the graphics but i'm also really enojying working with the team to level up my email game!

Store

Bamblu

Using app

9 months

Total reviews

10

Average rating

4.8

5 / 5 Share

Nov. 26, 2025

This app has been amazing so far. The Grid & Pixel team goes above and beyond with their support. The team is fast, attentive, and genuinely invested in helping merchants succeed. They responded right away, troubleshot everything quickly, and made sure my setup was smooth even during a busy season. Their communication, turnaround time, and overall care truly stand out. If you value reliable customer service and an app team that really shows up for you, I highly recommend this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

I have only good things to say about this app and the service provided. We had a bot attack that brought down to zero our email revenue and the team Grid & Pixel helped us to fix the issue and bring back our sales through email. Excellent customer service, love the designs and the support received. Highly recommended, better than any email marketing agency!

Using app

5 months

Total reviews

5

Average rating

4.2

2 / 5 Share

Nov. 11, 2025

What I found is that the sale I run must match whatever templates Grid Pixel provides. If I want to run a sale on a specific product at say 25% off, I have to hope there is a Grid Pixel template with the same sale because I can't change the templates. If I try to change the template there are glitches. Btw, there appears to be no option available anywhere to cancel the Grid Pixel subscription, there is only an option to change the plan.

Using app

6 months

Total reviews

2

Average rating

2.0

Developer Reply

Hi Fern, thank you for taking the time to share this. We want your experience with the app to feel smooth and predictable. I tested the discount update on your account and everything behaved normally on our end, so a quick message from you would help us pinpoint what you saw and fix it right away. You can cancel anytime by uninstalling the app if you prefer. We are always happy to help if you decide to continue and we appreciate you giving us a try.

5 / 5 Share

Nov. 4, 2025

Great graphics. I'm a bit early but the support and help from Grid and Pixel is above and beyond. They've helped walk me thru alot of their offerings. They really care about their customers and helping small businesses work thru flows, emails, and social media.

Store

xotheblanket

Using app

About 1 month

5 / 5 Share

Nov. 1, 2025

Just signed up for this app and It is hard to believe that I can accomplish so much by so little. As a solo owner with limited staff, Grid & Pixel's hands off platform does it all for me so I can focus on all the other things. I have been waiting for something like this for years and it is finally here. The service is fantastic with quick responses and efficient organization of audience (took me years to do this) and campaigns. No more worries for me. Thank you!!

Store

Swell Skin

Using app

19 days

5 / 5 Share

Oct. 26, 2025

The app is fantastic...very advanced way to manage and automate Klaviyo. Since we do not start from scratch we had a lot to customize, and the team has demonstrated relentless committment to factor in my custom needs. Really suggested for both new stores and mature ones.

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 26, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Grid & Pixel's customer service team is knowledgeable, attentive, detail-oriented, and quick! Rob, John, and Cathy have all provided us a level of expertise with Klaviyo + Shopify that makes them an extended part of our marketing team.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

I love Grid & Pixel. It is so easy to customize their templates. But they also have amazing customer support!!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

I am kind of blown away on how good grid and pixel is. I had previously set up all my own flow and was manually sending campaigns. The results with grid and pixel are 10x better and its 10x easier then doing things internally. Super fast communication and great results. I cant wait to see what else they have in the pipeline.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

I've had an excellent experience using Grid & Pixel for my store. Lynn has gone above and beyond to educate me, answer my questions, and help me in any way she can. I couldn't be more pleased with the level of service I've received. I highly recommend.

Using app

10 months

Total reviews

5

Average rating

5.0