GrowthHero Affiliate Marketing
Effective Affiliate, Influencer & Referral Marketing Software
Rating
4.1
feedback
97
chart
#17,399
All reviews
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March 4, 2021
Mike and his team have been great to integrate all needed datas. It's been a little bit long and complicated for both of us. But finaly all has been managed very well, and this app is a pleasure to use. Thanks again.
March 2, 2021
We have an unusual situation where we have a custom front-end and Shopify back-end, and GH has helped us get an affiliate scheme up and running (after months of trying to figure out a way to do this with various other options!). Wasn't all smooth sailing, and we had some manual work to do, but the support team helped us get up and running.
Nov. 7, 2025
Once upon a time this app was useful. More recently, they have virtually no support. They hide the phone number so you cannot talk to them. Live chat is no longer available. The service stopped working on October 23rd and it has still not been resolved. I reached out to them late October and they did not even know their service had been broken for an entire week. Clearly no one works at this business anymore. Do not download this app. It has been abandoned. We also have identified multiple terms of service violations and have requested its removal from the Shopify app store so no one else suffers what we have suffered through.
Hi there, We’re sorry to hear that your experience with GrowthHero hasn’t met your expectations, and we appreciate you taking the time to share your feedback. To clarify, we’ve never offered phone support, so nothing was intentionally hidden — our small support team assists users across multiple time zones through the channels we currently provide, which is via email and calls you can book. Regarding the sales-tracking issue, we sincerely apologize for the inconvenience this caused. We notified all users on November 4th via in-app message that missing orders would be fully restored by November 6th, and tracking is now back to normal. We’ve reviewed your account several times and shared screenshots confirming that all affected orders were successfully reinstated. We truly value your feedback, and we’ll be taking your comments into account as we continue improving both our product and our support experience. Karolina - Customer Happiness Specialist
Feb. 24, 2021
We are growing a MLM network, it´s the best tool on the market. They even developed commission generating based on our needs.
Feb. 22, 2021
Very nice Affiliate-programm tool! Very easy to use, nice customer support --> Thanks to Simon! I can really recommend this app!
Feb. 17, 2021
we have finalized the setup of the app few days ago with a good help from Simon. We will see the results soon but so far the app is exactly what ew were expecting.
Feb. 9, 2021
The first affordable "share and earn discount" program I found after 3 years (!) of building shops Shopify and WooComerce. Other apps are super expensive or miss critical features. Plus, Mike and team were super helpful with explaining the affiliate discount settings and helping me make the CSS code pixel perfect.
Dec. 18, 2020
We love using this app to build our affiliate program for TikTok! We had a slight issue connecting paypal to be able to issue payouts and the support team helped us quickly and we got it all worked out. Great price, awesome features, highly recommend if working with influencers on any platform.
Jan. 28, 2021
I have to say, Simon at customer service is on the ball. He has been extremely helpful and responsive. I recommend this app :) Uodated review: I needed more help integrating with PayPal (glitch was on PayPal's side), and Mike helped me out and he was just brilliant. Excellent customer service, and very personable!
Dec. 15, 2020
The team has been really helpful as we set up our store and our configurations. They even went above and beyond to make a feature improvement that we requested on the same day! Highly recommend.
Dec. 8, 2020
We are searching for an app to provide affiliate functionality for our partners. This app is supported very well and we are looking forward to work with GrowthHero in the future! Kudos to the whole team!
Nov. 30, 2020
Awesome customer service, thanks Dagmara! Easy to navigate UI and really seamless integration. Worth the price.
Jan. 15, 2021
** Update** Going on a few months of using them. We have used support a few times and Mike and team have been AMAZING! ***I have dealt with many shopify apps over the years. GrowthHero, and more specifically Dagmara, is outstanding! Set up a challenging requirement of ours almost immediately. I would not look at another Affiliate Marketing Platform.
Nov. 6, 2020
Holy Moses! This app is the holy grail of Affiliate Marketing Apps. It does EVERYTHING you need to set up any sort of referral program. The features and customizability combined with the super affordable prize of this app are beyond anything we've seen and what you sometimes don't even get with 500USD/per month and upwards affiliate platforms. Support(Thank you Simon) is also super fast and the help pages are super easy to read and understandable. Keep up the great work and this app please. It's a life saver for small businesses :)
Oct. 22, 2020
The GrowthHero team went above & beyond to help us build out our client's affiliate program. They were very responsive to our emails, extremely pleasant to communicate with AND they even added new features to their API to help us meet our build requirements. I highly recommend this app, but even more importantly I recommend the people at GH - quite literally the best plugin company (out of hundreds) we have ever worked with.
Oct. 16, 2020
The app and the customer service I received from Simon not only got me set up, but got me set up FAST! This is the best app for affiliate programs. Thank you Simon
Oct. 1, 2020
App could use a few improvements in the partner settings-allowing for partners to be in different groups so they can receive multiple commission structures depending on promo code given. However, customer support is always helpful. Thanks Simon for the help with our PayPal Integration issue!
Oct. 11, 2022
Great app. Amazing customer service. Easy to use and they've add a lot of customizability recently.
Sept. 23, 2020
Tried GrowthHero but it wasn't for us. I found it too complicated to set up. In addition, it's quite hard to figure out how to do the set up whilst NOT being live. We kept getting sign ups, while we were still configuring the templates etc. Customer service is very responsive though.
Hey Sandra, We’re sorry to hear that you’ve found GrowthHero.io too complicated to set up and totally understand that this is frustrating. We were deeply focused on implementing feature requests from our customers over the last year, which caused our onboarding to fall a bit behind. I have passed along your comments to my team, and we are looking into different options that we can provide to make this process better for our users. Currently, we’re working on releasing a YouTube channel with tutorial videos for the app. On top of that, we’ve recently released the refreshed and upgraded onboarding module and the TODO list with all of the app’s most essential features. Each of them provides a link to a more detailed documentation page about the given topic. If you’re willing to, please re-install the app and let us know so that we can help you setting everything up right away. I have restarted your trial period so there will be no charge. Thank you so much for the feedback, and looking forward to hearing back from you! Mike | Co-Founder GrowthHero.io
Sept. 22, 2020
Loving our experience with GrowthHero. Simon T and the team are wonderful to work with. Setup was easy and execution has been great. We have 35 Affiliates signup so far and it looks like we will keep going a long time! Thank you!