Guide Shipping Protection

June 11, 2022

Guide has been very easy to set up and use, and offers our customers a solid way to insure their orders and feel comfortable with the safety of their product

April 22, 2022

I absolutely love this app because my customers trust me more because I am offering them away to protect their orders in case something happens that’s not their fault. The fees are also relatively cheap and it also helps the customer to feel more comfortable when adding the service to the order I absolutely love this app

Nov. 28, 2023

Great app in terms of shipping protection, very responsive to emails.

April 19, 2022

This app is super helpful when customers are purchasing items and need helping protecting their packages. It also helps the store owner as well if anything was to happen in transit. Love this app! Super helpful.

April 19, 2022

This app ease of mind for our customers and helps us pass on some additional cost. Very straight forward and fairly easy to setup. They have made some updates recently that have made it easier during workflow.

April 19, 2022

This app has been great extra layer of security for our customers. Very straight forward and easy to setup.

Feb. 24, 2022

I am so happy to have installed this app. So many of my customers are taking advantage of this. No headaches and straight forward compensation for shipping protection. Good luck to the team here.

Feb. 24, 2022

Guide has provided our customers extra layer of security and many of them opt-in. We have had 2 shipments damaged by couriers so far and dealing with Guide has been straight forward process, both to us and our customers. We recommend them to protect your shipments.

Feb. 7, 2022

I'd give no stars if I could. This is the WORST app experience I've had by far. The support team is largely uncommunicative. When they do respond, they say they'll have an answer to my question by the end of the day and I don't hear from them again. I've reached out twice and had this happen. At this point I'm deleting the app and going with a different developer.

Dec. 30, 2021

Guide shipping protection is ABSOLUTELY amazing! If you have issues with constantly having to replace lost/stolen/damaged orders or follow up with carriers, Guide Shipping Protection will remove all of those obstacles (and headaches) for you! The best part? It costs you NOTHING!

Dec. 18, 2021

I use this app for my website. It gives me a piece of mind that my customers can purchase extra protection if there order gets lost. I no longer feel a burden to have to send a new package if protection was not purchased. Thank you

Dec. 18, 2021

The app is working well so far for our store. It has given buyers more confidence when making the purchase. Only issue is that dashboard is not yet fully functional and we are unable to see what claims have been filed and how they are resolved

Dec. 17, 2021

I love how easy this app is for the customer to use, and the number of headaches that are avoided by their automated service and support.

Dec. 17, 2021

Really helpful option for my customers to protect their orders! The only thing that could improve is the multiple product tags.

Dec. 17, 2021

I love the idea of the protection. I had a bit of trouble setting it up because I’m not tech savvy whatsoever. But I will be using it for the first time today. And hope this will ease my customers minds about their packages.

Dec. 17, 2021

I got this app to help protect my shop from shipping issues and I have been very pleased with it! I highly recommend this app to help secure your store from list mail, stolen mail, and mail fraud.

Dec. 17, 2021

I really enjoy the comfort this app provides me. I don’t have to worry about losing money when I have a guarantee like Guide Shipping Protection on my packages. Love this app and will continue to use it!

Dec. 16, 2021

I really enjoy this app. It is super convenient and super easy to use and setup! I will always use this app for my shipping purposes!

Nov. 19, 2021

Thus far this app seems like it will help with shipping issues. No problems so far! I can’t wait to see what it’s really about.

Nov. 19, 2021

I love having this app available for my customers , It's great to have an extra level of protection for their packages , as well as for me as business owner , I will suggest any business using shopify to definetly add Guide SHipping Protection , ESPECIALLY during major holidays