Guide Shipping Insurance
Drive loyalty & Route revenue w/ free returns & protection...
Rating
4.7
feedback
43
chart
#4,744
All reviews
June 9, 2021
So far this app has been very beneficial for a few of my customers. One of my customers said they never knew this existed till they saw it available on my site.
Feb. 17, 2021
02/17/2021 Update: They got back to me and answered my questions. App in great and I appreciate getting back to me. They said they were slammed with the Holidays/COVID and they didn’t have a big team. I understand but would say they should work on that a little. But overall The app is good, very easy and user friendly. 01/03/2021 Okay app, Great potential. Horrible customer service. Emailed them once they got back to me, Awesome! Emailed them back the same day (in less than a hour) to ask a couple more questions... nothing. Emailed them again the next day to see if they received my message... Nothing.. So I gave it almost 3 weeks to try one more time... Nothing. This app has potential but I still have questions and I feel bad to leave a bad review but I would like to continue using this app.
Nov. 5, 2020
This app is great for our customers. It really takes the worry out of what to do about lost shipments. Installation was a breeze. A big win for the customer!