Gorgias

June 10, 2020

great app, my VA's know how to use it properly and their customer service team were very responsive :)

June 9, 2020

Amazing APP, Impecible support. Live chat is always available to help guide you. They have a great onboarding process to help get all of your channels up and running. Plus they are always posting new blogs, guides, and webinars to help further your knowledge and improve efficiency and quality.

June 8, 2020

Gorgias has been amazing for us. Fully integrated with Gorgias, our SMS tool, Yotpo and has saved us a ton of time on the CS side of things. Definitely recommend.

June 3, 2020

Gorgias is an absolutely brilliant app loaded with features and time saving functions. The support team is amazing and always helpful. They will help with just about anything. One of the best apps on shopify!

June 3, 2020

App is just great, support from Gorgias side is also very active and responding really quick! You can connect more than 1 shopify store which is very usefull!

June 3, 2020

Gorgias made Customer Support easy, I particularly appreciate the integration with ReCharge. Also, the support team is very effective and replies within a few minutes.

May 29, 2020

I am new to the Gorgias platform and given that I have questions, I used the Live chat & Helpdesk to communicate with the team. Within no-time there was an answer on their part which made it easier and faster for me to know more about this platform.

May 22, 2020

They're always so helpful and quick to reply when we have questions! It's appreciated since we do have quite a lot because we want to make sure we're fully utilizing all the different features within Gorgias.

May 19, 2020

Just started to using this app and its very userfriendly, simple and functional. Support team always ready to solve your problem. They are very helpful.

May 19, 2020

Meilleur helpdesk pour des PME/start-up e-commerce. Bien que les features ne rivalisent pas encore assez avec celles proposées par Zendesk (sur le live-chat notamment), je note énormément de points positifs : - Service-clients disponible - Plusieurs intégrations très simples à mettre en place (shopify, recharge, aircall) - tarification par nombre de tickets - un outil très complet (macro, rules, csat notification, dashboard, vues). Je recommande.

May 18, 2020

We really like this application. It's transformed our customer support to have metrics surrounding our efforts. Great support by Gorgias and onboarding was a breeze.

May 15, 2020

Tina is THE BEST! She was more than happy to assist me with a few things and made my busy day a lot easier. Thank you for being there!

May 12, 2020

Gorgias is great! Really helpful CS as well. They have been amazing, especially during COVID19 times.

May 12, 2020

This is the best customer service app that I ever used! the price is very high but worth it. very recommend.!

May 11, 2020

We use this app to help organize and automate some customer replies and it is awesome so far. Great support too.

May 5, 2020

Great software! Makes chat and support much easier to work with clients. Thank you for the excellent support staff as well!

April 29, 2020

This is the best customer service app we have used. It's great to have all emails & chats in one place. The Gorgias customer service team has also done an excellent job with answering any questions we have had. Thanks Gorgias!!

April 27, 2020

The best app if you want to give a great experience and support to your customers, the macros are the best thing, no other app can do what this can. They just pull all data from Shopify and it's at a glance.

April 24, 2020

Gorgias is wonderful - has reduced my customer service teams volume by a ton since switching off Zendesk. They also have been extremely supportive during the COVID situation. HIGHLY RECOMMEND!

April 24, 2020

The tool + integration with Shopify is great and the support Gorgias offers has been really supportive, especially through COVID-19. Highly Recommend.