Gorgias: AI Helpdesk & Chat

I used the live chat for help with rules/macro automation. Vlad figured out the problem and was able to help me get the rule sorted out right away. Thank you again!

Love this app, it reduces so much tab clutter & increases customer care productivity immensely. The integration setup is super easy, and the app is extremely user friendly.

The integration with Shopify is perfection - everything I need when I hear from a customer is right there where I need it! When I have questions, the Gorgias Chat function never disappoints!

I really like the scope of updates, very supportive customer care, and a great app in general! Recommend to everyone :)

The response was quick, clear, and supportive. I was given a video, screenshot, and explanation to my question.

So happy with Gorgias! It has the most helpful integrations and is a great platform to handle multiple CS inquiries in one place. Instead of using 23948723 different services or opening yet another tab, you can just handle everything right in Gorgias. So useful!

I found this app to be super efficient with its macro intelligence and always found the needed help from the customer service!

The single best app we use on Shopify. It saves us so much time in customer support by centralizing all the customer support channels. Their live chat support is the best of any app we've been using.

Gorgias is super easy to use and their support is even better! Milan K just helped me with the quickness and explained everything thoroughly. We LOVE Gorgias and you will too! Keep it up guys and gals!

Gorgias is perfectly integrated with Shopify, it's a must-have. Customer service is helpful and responds quickly.

Gorgias has been such a great value add to our business. It's so easy to manage communication with our customers and respond back to them in an organized and timely manner.

Gorgias has worked out great for us and every time I've had a question on the backend, their support staff has been incredibly helpful. Adding Gorgias has been great for us.

Truly amazing! From customer service to all the capabilities of Gorgias, this app has been a game changer for us in less than a week. It also integrates with almost all the apps we use which has been super helpful! We are already saving so much time with the automations and built in Shopify features.

Zoran was really great at helping me with a technical update on Gorgias - I get a bit worried about doing something wrong and he was clear and really helpful. Always find Gorgias technical support quick and helpful.

Milan was awesome - really went out of his way to help me with ReCharge! Thanks again for the amazing help :)

A MUST have if you're running eCommerce and especially ReCharge -> makes customer support as seamless as possible (which CS is already tough as is). Great job Gorgias!

super assisted by the cs team, specifically Marija Danilovic! Hands up for the CS assistance! She reviewed and verified until closure of issue

Brilliant customer service, very responsive and they know they'r stuff! A great compliment to an app that can do so much. Highly recommended.

It has been so wonderful working with Gorgias to help organize all our channels of communication with our customers! Their support team is also always so helpful and quick to help!!

Highly recommended! It is a user-friendly app and the supports are so helpful and help you all the way.