Hertwill: EU Dropshipping
All reviews
I'm really glad I found Hertwill! After years of relying on suppliers from Asia, switching to them feels like a refreshing change for my business. Not only do they offer an amazing variety of products (lots of options I hadn’t considered before), but the team is what really sets them apart. They go the extra mile to make sure you're happy and always keep me updated, whether it's about new products or resolving the few small hiccups that have come up. One thing I didn’t expect was how smooth the app setup was—it seriously made things easier compared to other dropshipping apps I've tried in the past. I’ve dealt with some technical issues before, but everything with Hertwill has been sorted quickly and professionally. It's clear they genuinely care about their users, which is rare in this space!
Pros: One of the best dropshipping apps out there - great product description and pictures, good quality brands. Clear interface, easy to use and intuitive. Really reasonable subscription plans. Last but not least they have amazing customer service and a very felt personal touch. Cons: You do have to be approved by each brand (but so do your competitors so there is a positive too) and each brand charges separately for shipping.
Great app, easy to use, very simple.
Great App, Set up is clear and easy, the products are good quality and from EUR brands only. The customer service is great and helped a lot. The tips to help to improve your business / e-commerce are nice and interesting. It is a great App and a great experience. The only issues (but important I think for an e-Commerce) are: - Same products from the same brands can be found online and physically at very competitive prices (sometimes cheaper than the buying price through Hertwill), it makes the pricing very difficult for my store - The delivery costs to most EUR countries are quite high.
Thanks for the thoughtful review and kind words! Really glad the setup, support, and tips have been helpful. You're right—pricing can be sometimes tricky. Some brands do sell directly or through other retailers at competitive prices, which is unfortunately out of our control. We’re working on improving this by helping brands better align their pricing across channels. As for shipping costs, fair point. We're actively trying to negotiate better rates with brands and logistics partners to make it more sustainable for stores like yours. Appreciate the feedback.
I've been using Hertwill for my dropshipping business, and I'm thoroughly impressed with the service. The platform is easy to navigate, making it simple to add products to my store and manage orders. Whenever I've had a question or needed assistance, the support team has been quick to respond and incredibly helpful. They genuinely care about helping you succeed. I highly recommend Hertwill to anyone in the dropshipping space.
Hertwill actually does what it says and doesn't crash my store every other day. The products aren't the usual cheap junk – they're actually decent quality. Best part? When I had a problem, I got help from a real person who knew their stuff, not some copy-paste robot. It's nice to use an app that isn't just another overseas cash grab. If you're sick of wasting time on duds, give this one a shot.
I would like to thank the Hertwill team that helped me launch my first store that uses Dropshipping model. At first I was a bit hesitated because I had gag effect from all of the same lousy overseas crap but they showed me the new way. Hertwill products and process was something different something better. It might not be for everyone but it sure was for me.
So easy to start up with Hertwill. The support-team is awesome, always quick replys no matter what time or day! So happy doing buisness with them. They add new products and brands frequently. We have been using other dropshipping companys before, but none can compare quality and support as good as Hertwill :)
We’ve been using this service for our Shopify store, and the experience has been great. The setup process was incredibly easy and quick, allowing us to integrate the service seamlessly into our Shopify store without any hassle. Their app is user-friendly and intuitive, making it straightforward to manage products. What I really like is their customer service. Whenever we’ve had questions or needed assistance, their support team has been responsive and helpful. This level of support has made our experience smooth and worry-free. Additionally, it’s clear that they are forward-thinking and continuously strive to improve their service. Overall, we highly recommend them!
Hertwill's app is excellent—easy to use and seamless. Customer support has been really helpful in solving all the challenges that have come up. Their selection consists of only top quality products, and new products and brands are added frequently, so your customers will be happy. I can recommend Hertwill!
The app description says it all—Hertwill is the best dropshipping solution with cool European brands. The team behind it is very helpful, and their tips on running an e-commerce store are really valuable. If you're tired of the usual dropshipping options, I highly recommend giving Hertwill a try. It’s a refreshing change with great support and unique products.
Hertwill’s customer support is another highlight. The team is friendly, responsive, and always ready to help with any issues or questions. They provide assistance through live chat, email, and phone, making sure you get the support you need when you need it. In addition to the app and support, Hertwill offers a wide range of high-quality products from reliable suppliers. This combination of a strong app, excellent customer service, and good product selection makes Hertwill a top choice for anyone looking to succeed in dropshipping. all the best guys!
Hertwill is a game-changer for anyone looking to start or scale their e-commerce business. The interface is intuitive, making it easy to navigate and manage orders seamlessly. The product catalog is extensive, with a wide range of options that are regularly updated. Inventory management and automated order processing are reliable, which significantly reduces the time spent on manual tasks. The integration is smooth and the customer support is responsive and helpful. Overall, it's a solid choice for both beginners and experienced users.
We have been using the app for over 6 months now and it has been a great experience from the very beginning. We love the selection of brands, new products and brands are added frequently, imports are smooth, orders are filled on time and delivered quickly. In more than 6 months, we have only had 1 return and 1 exchange, which means that product quality and customer satisfaction come first for Hertwill. Of particular note is the friendly customer service. The Hertwill team is always ready to help, answer any questions, and solve technical problems that may arise. Overall, we highly recommend the app!
Thank you very much for the review and for all the tips and thoughts you have shared with us on how to improve Hertwill for merchants.
This is great app. Smooth and simple, works great and i have been getting really good customer support for some problems that i've faced. Also, Hertwill really offers only high quality products so you know that your customers are satisfied with their purchase! Highly recommend Hertwill.
Thanks for the kind words! Your support is much appreciated!
My first store with them. The products are great. I like their informative newsletters and i always get help quickly if i have any questions. I believe that they are constantly developing this system. I recommend!
Hey there! Thanks for the review and for building your business with us. We're glad to have you as a user! - Team Hertwill
The best way to kickstart a dropshipping business with high quality items and brands from Europe.
Thanks for the review! - Team Hertwill
Dropshipping made simple with hertwill. Im also getting good amount of customer service when ever needed.
Glad to be of service! Thank you for being with us since our early days, and for the great review! - Team Hertwill
Wonderful! The integration is extremely easy, communication is great both in speed and helpfulness! Support answers all questions seemingly day and night. Would recommend anyone looking into selling EU products.
Thank you so much for your fantastic review! We're thrilled to hear that you found the integration straightforward and our support team responsive and helpful. We're here day and night to ensure your experience is seamless. Thank you for recommending us to others looking to sell European products. - Team Hertwill
Maybe the best dropshipping app at this moment. There have of course been some minor starting problems, but they have been quickly solved.
Thanks for the great review! We truly appreciate your support from our early days. It means a lot to us! - Team Hertwill
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