All reviews

Rating Breakdown

  • 5
    77% (60 ratings)
  • 4
    6% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 99% (68)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 8, 2025

The app is easy to use and they give good advice via email. I believe I will expand the collaboration once I get the online store up and running.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! Sounds like a solid plan—happy to help when you're ready to scale things up.

5 / 5 Share

April 7, 2025

Everything has been working flawlessly and exactly as expected. The entire process – from ordering to delivery and setup – was smooth and hassle-free. I’m really happy with the quality and reliability of the products. Hertwill has definitely earned my trust.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! Great to hear everything’s been smooth. We’ll keep doing our part to stay worthy of that trust.

5 / 5 Share

April 7, 2025

I am very satisfied with this dropshipping service. The ability to offer products from European brands is highly beneficial. All items come from trusted manufacturers, and the 2-year warranty provides peace of mind. The integration with my Shopify store was straightforward, and shipping directly from European warehouses ensures quick order fulfillment. I also appreciate the professional support from the team, which responds promptly to any inquiries. Overall, it's a recommendable solution for anyone looking to showcase European brands in their shop. DI steinkunstwerk.de

Using app

About 2 months

Total reviews

17

Average rating

4.4

Developer Reply

Appreciate it! Glad the setup and shipping work smoothly for you. We're here anytime you need help.

5 / 5 Share

April 7, 2025

I find the use of Hertwill to be a bless, the app is working flawless with shopify. Also i am very pleased with the amount of products you can choose, we have done some test orders and the products look really good and are shipped with care. The support from Hertwill is very good and each time I reach out they respond very fast. We truly advice Hertwill for your webshop.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot! Happy to hear the test orders went well and support's been helpful. Let us know if you ever need anything.

5 / 5 Share

April 4, 2025

Solid app, and the support is top-notch. Quick answers and real help. Joosep really came through for me. The European brands are a nice change of pace, too. Definitely a good way to get a dropshipping store going. Everything is made so easy.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

I was skeptical at first, another dropshipping app, right? But Hertwill's been solid. Honestly, products are very good, shipping's been reliable, and I haven't had any of those 'oops, your store's broken' moments. Plus, they actually answer when you ask a question. Real people, not just a bot. That's worth a lot!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2025

I couldn't be happier with this Shopify app! Not because the app is so great but the service that you get. The weekly newsletters themselves are very valuable and have helped me as first timer tremendously. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate that! Glad it’s been easy and working well for you. We're always here if you need anything.

5 / 5 Share

May 20, 2025

Very clear and highly engaged company with useful tips and tricks. High-quality products!

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 3, 2025

I have been using the Hertwill app on Shopify since it was launched on the platform, and a lot of development has taken place. Overall, I have mostly positive things to say, but I have identified at least two areas for improvement: - The return process is poor because the customer has to print the return address label themselves. In my opinion, this is unacceptable in the digital era of 2025. For the past 1.5 years, I have received the same response—that the return process is continuously being developed—but nothing big has changed yet. I also suggested a long time ago that the return address label should be automatically included in shipments. - Currently, Hertwill processes exchange orders as separate orders, which means that on the Shopify platform, you have to create a new order for the customer, and the distribution process functions as it does for new orders. However, Shopify also has a feature that allows exchange orders to be handled in a way where, once the return of the original product has been initiated, you can add a new product to the same "order card" after processing the return and request its distribution. However, this function does not work with Hertwill. These two improvements would significantly ease the workload of Shopify merchants.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Totally fair points. We agree both returns and exchanges need work. We're still on it—thanks for sticking with us and pushing for better.

5 / 5 Share

Jan. 15, 2025

Hertwill is awesome, honestly. Their Shopify app made setting up my store so much easier than I expected. It’s super simple to use—like, you don’t need to be a tech genius or anything. I got everything up and running in no time. What I love the most is their support team. I had a couple of questions (ok, maybe more than a couple ), and they got back to me so fast. Plus, they didn’t just give me some copy-paste answers—they actually helped me figure things out. You can tell they actually care. Also, the features in the app? Game changer. My store looks way better now, and I’m already seeing more people checking it out and buying stuff. If you’re on Shopify, you should totally try this out. Can’t recommend it enough!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate that! We're not into copy-paste answers either. Awesome to hear your store's already seeing more action. Let’s keep it going.

5 / 5 Share

Jan. 15, 2025

I am delighted to have discovered the Hertwill platform. I had been searching for high-quality, eco-friendly, and sustainable products for a long time, and Hertwill is exactly what I needed. Their products are exceptional and impressively high-quality. The team's work is outstanding – whenever I have questions, I always receive prompt and friendly responses. I sincerely recommend Hertwill to anyone who values quality.

Store

MONSOL

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Amazing app! Honestly, I haven’t seen anything like it on the market. It’s great, easy to use, and makes adding products super simple. The customer support is top-notch, and the best part is the high quality products from sustainable European brands. It’s on a whole different level compared to cheap dropshipping brands. Highly recommend!

Store

CANARY

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks! That’s exactly what we’re going for—quality products, easy setup, and real support.

5 / 5 Share

Jan. 13, 2025

Hertwill just may be the single best product to Dropship in Europe. The team managed to connect with suppliers who source top quality product with speedy fulfillment times. Clean interface, no gimmicks - easy to use and improvements are coming. What really stands out here is the fantastic support team. I've asked for some feedback after initial store design and I've gotten legit advice that clearly took time and consideration to produce. Top Class.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the kind words!

5 / 5 Share

Jan. 6, 2025

I am pleased to recommend Herwill as one of the primary supplier partners for my online store. Over the course of our collaboration, I have consistently experienced their exceptional customer support and professionalism. Herwill offers a wide range of quality brands, making them an invaluable partner for our business operations. Their commitment to excellence and dedication to supporting their clients set them apart in the industry. This professionalism and reliability make them an excellent choice for any business seeking a trusted supplier partner. swedenonlineshop.se- Management

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2024

Great app/supplier. Fanatastic product quality, exclusive EU brands, fast support team, fast shipping, seamless integration to shopify. Highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Great dropshipping app with beautiful, high-quality products. The integration is super easy, and the support team is the best. They have been very helpful when I had questions and suggested improvements and ideas to implement in the shop, including a great newsletter with ideas. The feedback from my customers have been great with regards to the shipping and the quality of the products. Thank you Hertwill team!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Installing the app was easy. Quality products, exactly what I had in mind. The products have good descriptions and a LOT of marketing materials and advice. Top notch, the answer came from a real person at the same time, not a robot that contains all your sales customer service support requests forwarded. Well done to the team at 5 star Hertwill.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Pros: One of the best dropshipping apps out there - great product description and pictures, good quality brands. Clear interface, easy to use and intuitive. Really reasonable subscription plans. Last but not least they have amazing customer service and a very felt personal touch. Cons: You do have to be approved by each brand (but so do your competitors so there is a positive too) and each brand charges separately for shipping.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Great app, easy to use, very simple.

Store

zuzu.lt

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

So easy to start up with Hertwill. The support-team is awesome, always quick replys no matter what time or day! So happy doing buisness with them. They add new products and brands frequently. We have been using other dropshipping companys before, but none can compare quality and support as good as Hertwill :)

Using app

2 months

Total reviews

1

Average rating

5.0