All reviews

Rating Breakdown

  • 5
    80% (64 ratings)
  • 4
    10% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (3 ratings)

Reviews with Text

  • 99% (76)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 20, 2025

The range of products offered by this dropshipping supplier caught my attention from the beggining. I find easier to sell items such as clothing and footwear crafted from upcycled materials, punk-style boots or paraben-free, cruelty-free organic cosmetics because they align with an alternative philosophy that fits with me. And it's always easier to sell something you understand, you like to talk about or find interesting. Communication is a strong point. For any questions they answer fast and accurately. In addition, I was offered some excellent advices by the founder, Joosep, on how to develop my online store and attract more customers Very good job.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words. Glad to hear the products and philosophy align with your store and that Joosep’s advice was helpful. We're always here if you need anything. And of course, may the sales be with you.

5 / 5 Share

May 16, 2025

You are a unique and original dropshipping provider — especially appealing to European merchants. I hope our relationship will be prosperous and mutually beneficial. Thank you, Hertwill!

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

May 15, 2025

I'm very happy with Hertwill. All items are sourced from trusted brands, and you have to have a credible store for some to get approved for selling the products. They have clear communication and notifications are amazing. You're never lost.

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for the kind words! We’re really happy to hear it’s been a good experience so far. And yep, some brands want to keep things a bit exclusive — but once you’re in, you’re in.

5 / 5 Share

May 12, 2025

I've been working with Hertwill for a while now and I'm really satisfied with their service. They offer high-quality products that help build trust with my customers. The delivery options are solid, especially within Europe — reliable tracking and reasonable shipping times. One of the things I really appreciate is the opportunity to apply to sell new brands. It allows me to expand my catalog with unique products that aren’t everywhere. Plus, the founders are very active — they take the time to respond, share useful tips, and occasionally give feedback to help improve the store. That kind of personal support is rare in the dropshipping world. I definitely recommend Hertwill to anyone looking for a trustworthy, quality-focused partner.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words and thoughtful feedback! We’re glad to hear the product quality and shipping reliability are working well for your store — that’s exactly what we aim for. Also happy to hear you find value in the brand application system and our direct support. We’ll keep doing our best to be the kind of dropshipping partner that’s actually helpful. Thanks for being part of it!

5 / 5 Share

May 7, 2025

New brands are being added all the time. Easy to use, good support.

Store

cudo

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks!! More brands coming your way soon.

5 / 5 Share

April 20, 2025

Great product selection and easy to integrate

Using app

11 days

Total reviews

6

Average rating

4.0

Developer Reply

Thanks! Glad the setup was smooth and you’re liking the product mix.

5 / 5 Share

April 9, 2025

Incredibly easy to use this app en the support you receive from Hertwill is good and quick! Recomment using! Also, shipments are quick and the order fullfilment works perfectly.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much!

5 / 5 Share

April 8, 2025

Been using the app for sometime now and have used some other apps as well. But with sourcing or dropshipping you might be thinking that I install an app that is it, but you are actually getting or buying service not just an app and the service that you are getting from Hertwill is top-notch.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! Really glad you see it as more than “just an app.” We try to have your back all the way.

5 / 5 Share

April 8, 2025

The app is easy to use and they give good advice via email. I believe I will expand the collaboration once I get the online store up and running.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! Sounds like a solid plan—happy to help when you're ready to scale things up.

5 / 5 Share

April 7, 2025

Everything has been working flawlessly and exactly as expected. The entire process – from ordering to delivery and setup – was smooth and hassle-free. I’m really happy with the quality and reliability of the products. Hertwill has definitely earned my trust.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks! Great to hear everything’s been smooth. We’ll keep doing our part to stay worthy of that trust.

5 / 5 Share

April 7, 2025

I am very satisfied with this dropshipping service. The ability to offer products from European brands is highly beneficial. All items come from trusted manufacturers, and the 2-year warranty provides peace of mind. The integration with my Shopify store was straightforward, and shipping directly from European warehouses ensures quick order fulfillment. I also appreciate the professional support from the team, which responds promptly to any inquiries. Overall, it's a recommendable solution for anyone looking to showcase European brands in their shop. DI steinkunstwerk.de

Using app

About 2 months

Total reviews

19

Average rating

4.5

Developer Reply

Appreciate it! Glad the setup and shipping work smoothly for you. We're here anytime you need help.

5 / 5 Share

April 7, 2025

I find the use of Hertwill to be a bless, the app is working flawless with shopify. Also i am very pleased with the amount of products you can choose, we have done some test orders and the products look really good and are shipped with care. The support from Hertwill is very good and each time I reach out they respond very fast. We truly advice Hertwill for your webshop.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot! Happy to hear the test orders went well and support's been helpful. Let us know if you ever need anything.

5 / 5 Share

April 4, 2025

Solid app, and the support is top-notch. Quick answers and real help. Joosep really came through for me. The European brands are a nice change of pace, too. Definitely a good way to get a dropshipping store going. Everything is made so easy.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

I was skeptical at first, another dropshipping app, right? But Hertwill's been solid. Honestly, products are very good, shipping's been reliable, and I haven't had any of those 'oops, your store's broken' moments. Plus, they actually answer when you ask a question. Real people, not just a bot. That's worth a lot!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2025

I couldn't be happier with this Shopify app! Not because the app is so great but the service that you get. The weekly newsletters themselves are very valuable and have helped me as first timer tremendously. Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate that! Glad it’s been easy and working well for you. We're always here if you need anything.

5 / 5 Share

May 20, 2025

Very clear and highly engaged company with useful tips and tricks. High-quality products!

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 3, 2025

I have been using the Hertwill app on Shopify since it was launched on the platform, and a lot of development has taken place. Overall, I have mostly positive things to say, but I have identified at least two areas for improvement: - The return process is poor because the customer has to print the return address label themselves. In my opinion, this is unacceptable in the digital era of 2025. For the past 1.5 years, I have received the same response—that the return process is continuously being developed—but nothing big has changed yet. I also suggested a long time ago that the return address label should be automatically included in shipments. - Currently, Hertwill processes exchange orders as separate orders, which means that on the Shopify platform, you have to create a new order for the customer, and the distribution process functions as it does for new orders. However, Shopify also has a feature that allows exchange orders to be handled in a way where, once the return of the original product has been initiated, you can add a new product to the same "order card" after processing the return and request its distribution. However, this function does not work with Hertwill. These two improvements would significantly ease the workload of Shopify merchants.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Totally fair points. We agree both returns and exchanges need work. We're still on it—thanks for sticking with us and pushing for better.

5 / 5 Share

Jan. 15, 2025

Hertwill is awesome, honestly. Their Shopify app made setting up my store so much easier than I expected. It’s super simple to use—like, you don’t need to be a tech genius or anything. I got everything up and running in no time. What I love the most is their support team. I had a couple of questions (ok, maybe more than a couple ), and they got back to me so fast. Plus, they didn’t just give me some copy-paste answers—they actually helped me figure things out. You can tell they actually care. Also, the features in the app? Game changer. My store looks way better now, and I’m already seeing more people checking it out and buying stuff. If you’re on Shopify, you should totally try this out. Can’t recommend it enough!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate that! We're not into copy-paste answers either. Awesome to hear your store's already seeing more action. Let’s keep it going.

5 / 5 Share

Jan. 15, 2025

I am delighted to have discovered the Hertwill platform. I had been searching for high-quality, eco-friendly, and sustainable products for a long time, and Hertwill is exactly what I needed. Their products are exceptional and impressively high-quality. The team's work is outstanding – whenever I have questions, I always receive prompt and friendly responses. I sincerely recommend Hertwill to anyone who values quality.

Store

MONSOL

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Amazing app! Honestly, I haven’t seen anything like it on the market. It’s great, easy to use, and makes adding products super simple. The customer support is top-notch, and the best part is the high quality products from sustainable European brands. It’s on a whole different level compared to cheap dropshipping brands. Highly recommend!

Store

CANARY

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks! That’s exactly what we’re going for—quality products, easy setup, and real support.