HidePay: Hide Payment Methods for Shopify

HidePay: Hide Payment Methods

Hide & customise all payment methods in your checkout

Rating

4.8

feedback

360

Reviews

chart

#237

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    23%
  • Less than a month
    26%
  • Less than a year
    31%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the quick response times, helpfulness, and effectiveness of the support team in resolving any issues or questions. The app itself was commended for its ease of use, effectiveness in managing payment methods, and flexibility in setting up rules for different markets and customer segments. Users also appreciated the seamless integration with Shopify and the smooth checkout experience it provided. However, there were a few users who mentioned issues with the app not working as expected or difficulties in reaching support.

Highlights

Excellent customer support and quick response times
Ease of use and effectiveness in managing payment methods
Flexibility in setting up rules for different markets and customer segments
Seamless integration with Shopify and smooth checkout experience
Some users experienced issues with the app not working as expected or difficulties in reaching support

Rating Breakdown

  • 5
    95% (343 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 95% (342)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 2, 2026

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi, we are sorry for this review and we do not understand why you left that review since we also talked by email offering support. Please get in contact if you need any help.

5 / 5 Share

March 31, 2026

The human customer service provided quick problem resolution, and the plugin met my expectations.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

March 30, 2026

Perfect tool. I had a small problem, and Andrea helped me right away. The support is amazing — they even took the time to do a video call, and I learned something new. Andrea is amazing. Good luck and thank you!

Using app

4 days

Total reviews

10

Average rating

2.5

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

March 18, 2026

Absolutely impressed by the HidePay team! They took the time to fully understand my specific setup and worked hard to find a solution tailored to my needs. Very responsive, professional, and genuinely invested in solving the problem. Exactly the kind of support you hope for when running an online store. Highly recommend!

Store

Powder

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

March 5, 2026

good service and good customer service

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

All reviews

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