HidePay: Hide Payment Methods for Shopify

HidePay: Hide Payment Methods

HidePay: Hide, Sort & Rename Payment Methods

Rating

4.9

feedback

293

Reviews

chart

#657

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    22%
  • Less than a month
    25%
  • Less than a year
    43%
  • More than a year
    0%

Reviews Summary

The Hidepay app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its customization capabilities, particularly in terms of customizing checkout and payment options for different markets. The customer support provided by the Hidepay team is consistently highlighted as exceptional, with users mentioning quick response times, helpful assistance, and even personalized support through calls. The app is described as reliable, easy to use, and a game-changer for enhancing the overall customer experience. However, there are a few negative reviews mentioning issues with configuration, lack of response from support in some cases, and instances where the app caused problems with the checkout process, leading to lost revenue for the merchants.

Highlights

Customization capabilities and flexibility
Exceptional customer support
Reliability and ease of use
Issues with configuration and support response
Impact on checkout process and revenue loss

Rating Breakdown

  • 5
    95% (278 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (5 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2024

We've been using HidePay for months to reorder payment methods, hide some of payments based on certain conditions. So far the app works perfectly. The support team is very helpful and quick in case we need help. Strongly recommend this app for checkout payment customisation.

Using app

--

Total reviews

12

Average rating

5.0

Developer Reply

Thank you very much for your review 😊

5 / 5 Share

Dec. 16, 2024

Awesome app. Does what it says. I had a small issue configuring (user problem) and Fabio had me sorted out in minutes. Highly recommend!

Using app

--

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for your review 😊

5 / 5 Share

Dec. 11, 2024

Nice app and nice customer service that helps me out.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

Dec. 4, 2024

Fantastic app, fantastic support - 6 stars if possible. + to the extend of my knowledge, there is no other app available that is this capable in terms of customizing checkout.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

5 / 5 Share

Nov. 26, 2024

Great app and very nice technical support. I recommend it! I

Store

inkBOOK

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you very much for your review 😊

All reviews

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