All reviews

Rating Breakdown

  • 5
    95% (321 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 96% (324)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2025

We integrated Hidepay with our Shopify store and the experience has been very positive. The app is easy to configure, works smoothly with checkout, and handles payments reliably. Their support team is responsive and professional, which made the setup and testing phase much easier. Recommended for merchants looking for a dependable payment gateway on Shopify.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Dec. 18, 2025

Good customer support

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Dec. 8, 2025

Amazing support. :) App works well

Store

Overade

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Dec. 5, 2025

We love hide pay and their support is great! Fabio is a super star helping us understand the app and its full capabilities! Hide Pay is one of those Apps that you set up once and never have to think about it again! Hassle free and makes our check out experience easy and clean. HUGE thank you to Fabio for the video call and screen share to explain everything! 5 stars

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Dec. 4, 2025

Fabio helped a lot. good app!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

1 / 5 Share

Nov. 19, 2025

Amacına uygun çalışmıyor, paramı iade etmenizi talep ediyorum

Store

Isaora

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

We’re really sorry for the inconvenience you experienced. Please reach out to our support team so we can look into the issue right away and help you find the best solution. We’ll be happy to assist you every step of the way.

5 / 5 Share

Nov. 19, 2025

This is a great app! For us it was really important to have iDeal as the first payment option. You want to have the checkout as easy as possible. There was a small problem with giftcards, but solved really faast by Fabio!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Nov. 14, 2025

Great app and excellent support. Fabio is always available to help resolve any issues.

Store

Ker Sun

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

4 / 5 Share

Nov. 10, 2025

installation is easy

Using app

Less than a minute

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 10, 2025

The app is amazing and a really good fit for our store. We are only selling to B2B customers who shouldn't be able to choose from a bunch of payment methods, but rather have one assigned. And that's exactly what the app's doing for us. I also have to mention, that they have an outstanding chat support. I had a problem with a rule I created which overlapped with some other rules and they continuously worked on that issue until it was resolved. Shoutouts to Fabio! :)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Oct. 30, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Oct. 29, 2025

Store

Shapeit

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Oct. 23, 2025

The customer support was great. They answered within minutes and clarified my topic totally including a valuable explanation.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Oct. 22, 2025

Support is very very very good!

Store

VeMemo

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

The app works seamlessly and the support team was quick and responsive to help us get set up correctly.

Store

ACP

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

1 / 5 Share

Sept. 27, 2025

Support ist leider nicht erreichbar. Seit der Klarna Umstellung keine Infos dazu!

Using app

Over 1 year

Total reviews

4

Average rating

3.8

Developer Reply

Hello, we are sorry for the live chat not available, but we answered to your email in just 8 minutes. We hope you can rethink your review 😊

5 / 5 Share

Sept. 26, 2025

Quick response and fast problem-solving, everything was great! Highly recommended!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your review, we really appreciate your support 😊

5 / 5 Share

Sept. 18, 2025

Customer service is very helpfull and very quick thank you very much

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review πŸ€—

5 / 5 Share

Sept. 18, 2025

Very happy with this app and the customer support I received when facing a small issue. 5/5 stars!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you very much for your review πŸ€—

5 / 5 Share

Sept. 17, 2025

Fabio was so helpful and really went ahead and helped me solve our store's problems. Would highly recommend this app and this team. Thanks again Fabio!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your review πŸ€—