All reviews

Rating Breakdown

  • 5
    95% (272 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (5 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2023

I was able to set this up quickly. The customer support replied immediately, was patient, and helped me optimize how to set up the best rules for our needs. They also confirmed I did it all correctly. Thank you!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, our customers are our top priority ๐Ÿ˜Š

5 / 5 Share

Nov. 2, 2023

The economical and effective application, which saved us time and money, and above all discomfort with our clients, highly recommended. and Andrea's attention was incredible!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, we really appreciate your support ๐Ÿ˜Š

5 / 5 Share

Nov. 2, 2023

HidePay is a payment app that offers an exceptional user experience. Its user-friendly interface, wide range of modification options make it a must-have. The standout feature is the developer's remarkable support, going the extra mile to assist users. With HidePay, I've found a reliable and versatile payment solution that has permanently earned its place on my shop. Don't hesitate to give it a try; it's a five-star app!

Using app

About 1 hour

Total reviews

7

Average rating

4.7

Developer Reply

Thanks you for your kind words, we really appreciate your support ๐Ÿ˜Š

5 / 5 Share

Oct. 31, 2023

I am working with Klarna as one of my payment providers, but Klarna does not allow customers to pay gift cards using their service. This app does exactly what I need, in hiding the option for gift cards so it does not breach my contract. Very worth the small monthly fee. It also has many more options that could be used for many purposes to give you even greater control of your website and business. I needed some help to set up one of my rules, and Andrea was so quick and effective at helping me. If I could give more than 5 stars I would. I highly recommend this app for anyone.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks you for your kind words, our customers are our top priority ๐Ÿ˜Š

5 / 5 Share

Oct. 31, 2023

Great app awesome features and easy to use and install. Highly recommend to use this app.

Store

QAAF

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers ๐Ÿ˜Š

2 / 5 Share

Oct. 29, 2023

We have uninstalled the app in the shopify 'apps & channel' but unable to successfully do the same. Kindly share the detailed steps or contact us back for the support.

Using app

About 1 month

Total reviews

3

Average rating

4.0

Developer Reply

Hi, we are really sorry if you had a bad experience using our app and we would provide you assistance in solving any kind of problems you encountered. We already sent you an email and we wait for you. Please let us know how can we help you to overcome this issue.

5 / 5 Share

Oct. 28, 2023

Super simple app to use, I couldn't rearrange the payment options on my checkout and this app helped me to do just that. They also have so many other features that work at checkout that I will look in to too! Thanks so much to Andrea for getting back to me so quickly when I had a few set up questions, he walked me through the whole thing. Would highly recommend

Using app

25 minutes

Total reviews

19

Average rating

4.9

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers ๐Ÿ˜Š

5 / 5 Share

Oct. 27, 2023

Trรจs bonne expรฉrience avec le support

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

merci beaucoup pour votre avis ๐Ÿ˜Š

5 / 5 Share

Oct. 27, 2023

I had the pleasure of interacting with Andrea from the HidePay support team, and I must say that the level of assistance and ongoing support I received was truly exceptional. Andrea went above and beyond to address my concerns and provided a level of service that exceeded my expectations. Not only did they resolve my immediate issue, but they also followed up to ensure that everything was working smoothly and that I was completely satisfied. Their dedication and professionalism were truly commendable. I highly recommend HidePay's support team, especially Andrea, for their outstanding customer service. Thank you for making my experience with HidePay a positive and hassle-free one!

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers ๐Ÿ˜Š

5 / 5 Share

Oct. 26, 2023

We just installed the App and Andrea helped us to make everything work perfectly!

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers ๐Ÿ˜Š

4 / 5 Share

Oct. 23, 2023

The app does the job, as long as you are not using a plug in which creates draft orders. Andrea was very helpful and responded with almost no delay

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Thanks you for your positive review, unfortunately the draft orders are still a limitations of the payment customizations that do not depends on HidePay, we hope too that will be overcome soon ๐Ÿ˜Š

5 / 5 Share

Oct. 19, 2023

Great app works fantastic for our required scenario. Andrea was absolutely awesome to work with when support was needed to look into the shopify extensibility checkout. Unfortunately due to another app we use and shopify not allowing payment customisation on draft orders (Yet) we've reverted back to the standard checkout but continuing to use this app.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers ๐Ÿ˜Š

5 / 5 Share

Oct. 19, 2023

FAVOLOSA

Store

UTOPIA

Using app

22 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks you for your kind words ๐Ÿ˜Š

5 / 5 Share

Oct. 18, 2023

โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ The Hidepay app is super lovely! I enjoy using it to enhance my Shopify store. It has made the checkout process seamless and efficient for our customers. What truly sets this app apart is its exceptional customer service. They go above and beyond to assist and ensure everything runs smoothly. I highly recommend the Hidepay app to any Shopify store owner. It's a game-changer!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers ๐Ÿ˜Š

5 / 5 Share

Oct. 18, 2023

Simple setup and fast support. I can only recommend ;-)

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks you for your kind words ๐Ÿ˜Š

5 / 5 Share

Oct. 17, 2023

Such a great app if you're looking to edit in any way bases on any logic you might need your payment methods. The customer support is phenomenal, very fast and to the point on their responses. Keep it up guys. Great work!

Using app

10 months

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for the positive feedback ๐Ÿ˜Š

5 / 5 Share

Oct. 16, 2023

I threw a request in the chat support to change the payment method according to the company name field. I got an immediate response from the engineer and he modified it in 30 minutes. I was thinking it would take a few days (or possibly no change), but the unexpectedly quick response and chat support deserves 5 stars. Thank you very much.

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers ๐Ÿ˜Š

5 / 5 Share

Oct. 13, 2023

Just wanted to leave a review, I went for this app for 2 reasons 1) To be able to sort the order that my payment options were being shown to customers and 2) Hide PayPal when products that are not compliant with their terms are added to the basket. It took me a short amount of time speaking to Live Chat (Who seem to be around all the time!) to help me get the changes i need into place and tested! Works like a charm! Not only that, I was able to RENAME my current payment providers name to simply the following "Secure Credit Card'!! There are so many customisation options available and it seems to be as simple as setup and forget! Highly recommended!

Using app

16 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks you for your kind words, our customers are our top priority ๐Ÿ˜Š

5 / 5 Share

Oct. 13, 2023

Extremely useful application. Perfect service and responsiveness in terms of every problem or question that appears

Using app

3 months

Total reviews

4

Average rating

4.5

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers ๐Ÿ˜Š

5 / 5 Share

Oct. 11, 2023

Great app with a fast response time. Highly recommended! Now I can use the payment options per country.

Store

DUCETT

Using app

About 1 year

Total reviews

9

Average rating

4.6

Developer Reply

Thanks you for your kind words, our customers are our top priority ๐Ÿ˜Š