All reviews

Rating Breakdown

  • 5
    95% (343 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 95% (342)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2024

Works well for hide/rename/sort payment methods! Thanks so much!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

April 2, 2024

This is an exceptional app which has recently undergone big improvements to its interface which makes it very easy to follow and implement payment rules. Highly recommend using it once migrated to extensibility checkout on shopify. I have to specifically mention Fabio who is a credit to the company and showed a very deep understanding of the app and shopify overall. He was more than happy to jump on a call immediately after my initial live chat enquiry. You don't get this level of service from the majority of apps in shopify. This is what separate the average apps from the best apps.

Using app

6 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you very much for this amazing review, is such a pleasure to help our merchants 😊

5 / 5 Share

April 2, 2024

Good plugin, easy to use and great customer service

Store

Kosen

Using app

11 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your positive review 😊

5 / 5 Share

March 28, 2024

Very good experience with customer care, the app is very good for shop that have many payments method. It's easy to use and very useful!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your feedback 😊

5 / 5 Share

March 25, 2024

No matter how small the problem was, he responded immediately and told me how to resolve it. Thanks to you, I was able to solve the problem.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for this amazing review 😊

5 / 5 Share

April 30, 2024

Sehr gute App mit vielen MΓΆglichkeiten, die Shopify nicht out-of-the-box anbietet. Der Support ist auch sehr hilfsbereit und in der Lage, Probleme sehr schnell zu lΓΆsen!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive review 😊

5 / 5 Share

Feb. 5, 2026

The app was extremely helpful in meeting all my requirements and helping in customizing the checkout options. Andrea was extremely helpful and supportive in answering all my questions and resolving issues (even some not related to the app :) Thank you, super job!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, we are really sorry you are having problems getting in contact with us. You can just click on β€œGet support” inside the app, write us an email, use the live chat available during working hours, writing us on LinkedIn, so it’s really easy to get support. We also sent you an email yesterday as soon as you updated the review. Please check your email. Let us know how we can help you.

5 / 5 Share

March 21, 2024

Andrea mi ha seguito passo passo per la configurazione dell'app

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per la recensione positiva 😊

1 / 5 Share

March 21, 2024

Store

Magma

Using app

4 minutes

Total reviews

3

Average rating

3.7

Developer Reply

We are really sorry if something went wrong during the configuration of the app. We sincerely invite you to contact us to provide you support in getting HidePay working 😊

5 / 5 Share

March 20, 2024

Andrea is very helpful! The app is working smoothly

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

March 18, 2024

It works very well. And the customer service is also very good. I recommand it!

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

March 11, 2024

Best support ever, works amazing!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

March 11, 2024

exactly what we need, quick support as well

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

March 8, 2024

Great customer service! We appreciated that they took the time to understand our issue, work with the developer, and updated the app to help us resolve it.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Thanks you for your positive review 😊

5 / 5 Share

March 8, 2024

Perfect Customer Support!

Store

Cholp

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

March 6, 2024

Great app, easy to use and great support.

Store

ANGULUS

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

March 6, 2024

Just tried the app for our store and customer support was very helpful. Figured out the features very quickly. I hope it works well to our expectation.

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

March 5, 2024

Ho installato l'App per mostrare determinati pagamenti per chi ritira in loco, che non volevo rendere visibili a chi acquista online e HidePay mi ha permesso di risolvere il problema. Inoltre i ragazzi di Nextools sono superdisponibili ad aiutarti in qualsiasi problematica e molto efficienti!

Using app

11 days

Total reviews

15

Average rating

5.0

Developer Reply

Grazie mille per la recensione positiva 😊

5 / 5 Share

March 5, 2024

works great, good and friendly support team that helped me resolve my installation issue. would recommend!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

March 5, 2024

Massive thanks to Fabio, great service. Also, the app works great and the interface is very slick and integrates very well with Shopify UI. Love it. Thank you.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊