All reviews

Rating Breakdown

  • 5
    95% (332 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 95% (332)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2024

Great app, I was looking for something to be able to hide COD on certain products, they can't be returned according to the law as they are personalized according to the client request. Now we can be sure if they order that they will pick up the package.

Using app

31 minutes

Total reviews

5

Average rating

4.2

Developer Reply

Thanks you for your positive review, it's a pleasure help our customers 😊

5 / 5 Share

Jan. 17, 2024

Fantastic app, solved the COD issue i have been facing for years on a customized textiles. very good support team and extremely fast.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your positive review 😊

5 / 5 Share

Jan. 17, 2024

Finally! We found an app that solved the payment available matter, we are working with multiple payment gateways, and we have multiple markets; we really need an app like HidePay; it works smoothly, and the support team is very helpful and friendly. Thanks a lot

Using app

27 days

Total reviews

32

Average rating

4.8

Developer Reply

Thanks you for your positive review, it's a pleasure help our customers 😊

5 / 5 Share

Jan. 15, 2024

Andrea is very helpful and helped us on customizations on functions that helps showing specific payment method in POS locations so that each POS location can utilize the website in store (shown to customers on tablets) while creating the orders with manual payment methods.

Using app

2 months

Total reviews

6

Average rating

4.3

Developer Reply

Thanks you for your positive review, it's a pleasure help our customers 😊

5 / 5 Share

Jan. 13, 2024

The customer service is insane. Everything is working perfectly. Thank you again Andrea!

Store

MAKANI

Using app

About 1 hour

Total reviews

9

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Jan. 12, 2024

Worked like a charm! Got great support when we had some questions ;)

Using app

34 minutes

Total reviews

14

Average rating

5.0

Developer Reply

Thanks you for your positive review 😊

5 / 5 Share

Jan. 9, 2024

Andrea Morone really helped me with some problems that I faced with the functionalities of the app and were related with the payment and the shipping choices. Thank you very much, excellent work and assistance

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Jan. 5, 2024

Really good help from the dev behind the app. SUPERFAST. The best apps are those led by a technical founder that also answers support!

Store

Famme

Using app

About 2 months

Total reviews

20

Average rating

4.1

Developer Reply

Thanks you for your positive review 😊

5 / 5 Share

Jan. 4, 2024

Amazing App that makes a big difference in new market entries and market-specific payment methods

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks you for your positive review 😊

5 / 5 Share

Jan. 2, 2024

I recently integrated the Hidepay app into my Shopify store, and I couldn't be happier with the results. This app has truly revolutionized the way I handle payments, providing a seamless and secure experience for both me and my customers. The user-friendly interface of Hidepay made the setup process a breeze. Within minutes, I was able to customize the app to fit my specific needs, offering a tailored payment solution for my e-commerce business. The flexibility and versatility of Hidepay ensure that it can adapt to a variety of business models, making it a valuable asset for any Shopify store owner. What truly sets Hidepay apart, however, is their exceptional customer service. I encountered a minor issue during the setup process, and the Hidepay support team was quick to respond and incredibly helpful. They not only resolved my problem promptly but also went above and beyond to ensure that I fully understood how to maximize the app's features. The dedication and professionalism of the Hidepay support team have left a lasting impression on me. It's evident that they prioritize customer satisfaction and are committed to providing top-notch assistance. In a world where customer service can make or break a business, Hidepay stands out as a shining example of excellence. Overall, I highly recommend the Hidepay app to any Shopify store owner looking for a reliable and efficient payment solution. With its intuitive interface and unparalleled customer service, Hidepay has become an invaluable asset to my business. Thank you, Hidepay, for not only creating an outstanding app but also for delivering exceptional customer support!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Dec. 21, 2023

Perfect service and responsiveness in terms of every problem or question that appears. Thank you Andreea / U are the best !

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Dec. 20, 2023

Straightforward to install and set up, offers a variety of options, and is backed by friendly, responsive customer support.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your positive review 😊

5 / 5 Share

Dec. 19, 2023

It's a great app with a lot of options to hide payments! It does perfectly and with no complications what it says it does. Also a quick support! I had a minor issue due to a typo of mine that wasn't obvious and I got out of hours quick reply.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

2 / 5 Share

Dec. 13, 2023

Direkt geld wollen ohne es Testen zu können und einen Kostenlosen Plan gibt es auch nicht also ACHTUNG!!!! ACHTUNG!!!! ACHTUNG!!!!

Using app

2 minutes

Total reviews

2

Average rating

1.5

Developer Reply

Wir bedauern, dass Sie mit unserem Service unzufrieden sind. Wir bieten eine 7-tägige kostenlose Testversion sowie einen kostenlosen Plan für Entwicklungs- und Partner-Shops an. Wir hoffen aufrichtig, dass Sie Ihre Meinung ändern und würden uns freuen, Sie wieder bei uns begrüßen zu dürfen. We apologize for your dissatisfaction with our service. We offer a 7-day free trial and a free plan for development and partner stores. We sincerely hope you reconsider and would be pleased to welcome you back.

4 / 5 Share

Dec. 13, 2023

Store

DAELY

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your positive review 😊

5 / 5 Share

Dec. 13, 2023

Best ever support and app I've used for my payment customization. I was suffering from hide payment issue from years through different apps, but Mr. Andrew has gone out of the way and guided me in no time. Thanks a lot. appreciated.

Store

HUB

Using app

2 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Dec. 12, 2023

Excellent customer care team. Promptly resolves any issues and guides with step-by-step instructions on how to proceed. Highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊

5 / 5 Share

Dec. 10, 2023

It's a perfect solution to sove my problem. It is extremely easy to use and does its job perfectly! Super!!! I really recommend it! Helga

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you for your positive review 😊

5 / 5 Share

Dec. 7, 2023

Really great app that works fine.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your positive review 😊

5 / 5 Share

Dec. 6, 2023

The app works very well and I was able to find my way around very quickly. The support is particularly worth mentioning. There was a small display problem, which was resolved within a few minutes via live chat. It's really rare to see that these days! Great app! 100% recommendation!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks you for your kind words, it's a pleasure help our customers 😊