Hotjar Install

Reviews Summary

The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users appreciate the ease of installation and the valuable insights it provides into customer behavior. The app seems to be particularly helpful for small and medium businesses looking to understand their customers better. Additionally, the customer service is praised for being responsive and helpful in resolving issues. On the negative side, some users have faced issues with the app not connecting properly with Hotjar, leading to tracking problems in Google Analytics. There are complaints about the complexity of the app, slow video results, and confusion regarding the pricing structure. Support responsiveness is also highlighted as a concern, with some users struggling to get timely assistance.