Hotjar Install
Truly understand how your visitors interact on your site.
Rating
3.8
feedback
90
chart
#145
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
1%
-
Less than a month
18%
-
Less than a year
34%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of installation, valuable insights into customer behavior, helpful customer service, and the ability to track visitor activities effectively. Users appreciate the app for providing recordings, heatmaps, and session captures that help them understand their customers better and improve their websites. On the other hand, negative feedback revolves around issues such as the app not working, poor customer service, confusion about pricing plans, slow page loading speed, and difficulties in accessing recordings.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 16, 2024
I highly recommend this app to fellow store owners. It took me no time at all to set up Hotjar, and now I have access to invaluable insights into customer behavior. The app ensures I never lose tracking of Hotjar so I can always be able to understand visitor behavior on my site.
July 10, 2024
This is not affiliated with Hotjar.
We do work with Hotjar to ensure a great experience and integration with Shopify. You are correct that we are not directly affiliated with Hotjar and Hotjar does NOT have an official Shopify app. They partner with apps like ours to provide Shopify integration service. This is why we clearly state "We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd." in our our Shopify app description.
May 10, 2024
I am in love with this app! Best investment you will ever make for your small or medium business(maybe large too) Mine is small and it really helps me to understand the behaviors of my customers. Customer service is TOP! I had a bug and they fixed it in a day!
Dec. 25, 2023
Its not working.
Hello, Please email us at [email protected] and let me know what is not working so we can work quickly to resolve. Our Shopify Application is up and functional on thousands of stores and we are reporting no current errors.
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