Hotjar Install
Truly understand how your visitors interact on your site.
Developer
View on App Store
Rating
4.7
feedback
64
Reviews
chart
#104
Shopify
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
34%
-
Less than a day
6%
-
Less than a month
33%
-
Less than a year
20%
-
More than a year
3%
Reviews Summary
The reviews for this Shopify App are mostly positive, with many users giving it a 5-star rating. Users appreciate the valuable insights it provides into customer behavior, the ease of setup, and the improvement in customer experience. The app is praised for its session recordings, heatmaps, and feedback button for customers. However, there are some negative reviews mentioning issues with support responsiveness, confusion about pricing plans, and difficulties in accessing certain features on mobile devices.
Highlights
Valuable insights into customer behavior and improvement in customer experience
Ease of setup and installation
Issues with support responsiveness and confusion about pricing plans
Difficulties in accessing features on mobile devices
Positive feedback on session recordings, heatmaps, and feedback button for customers
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