Hotjar Install
Truly understand how your visitors interact on your site.
Developer
View on App Store
Rating
4.6
feedback
65
Reviews
chart
#95
Shopify
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
32%
-
Less than a day
6%
-
Less than a month
35%
-
Less than a year
22%
-
More than a year
3%
Reviews Summary
The reviews for this Shopify App are mostly positive, with many users giving it a 5-star rating. Users appreciate the valuable insights it provides into customer behavior, the ease of setup, and the improvement in customer experience. The app is praised for its session recordings, heatmaps, and feedback button that enhances understanding of customer behavior. However, there are some negative reviews highlighting issues with support responsiveness, confusion about fees, and difficulties in accessing features on mobile devices.
Highlights
Valuable insights into customer behavior and website performance
Ease of setup and installation
Issues with support responsiveness and confusion about fees
Difficulties in accessing features on mobile devices
Enhancement of customer experience and user interface improvements
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