HyperSKU ‑ PRO Dropshipping
Best Dropshipping Supplier & One-Stop Platform - HyperSKU
Rating
4.9
feedback
594
chart
#793
All reviews
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July 23, 2020
Easy to use and perfect for dropshipping business. Besides, customer service response in time and solves any problems!
July 7, 2020
I tried it out. It's actually a great app for fulfillment. The tracking number they provide for you helps. I did a test order to see how long it would take. It took around 10-15 days. Always be in constant communication with the staff and they'll respond.
June 27, 2020
This is by far the WORST dropshipping service! I thought I would try this service and I have had problem after problem. First I had 1 test order that I paid extra for to have the 10-15 day shipping. Not only did it take them 7 days just to ship the item, but I still haven't received it and its been 40 days!! The Aliexpress sourcing is terrible they only sourced 4 out of 10 products correctly. The other 6 products were not what I wanted sourced on Aliexpress. I currently have 3 items that have been sitting in 'sourcing in process' for 10 days! You will lose business if you use this App. I'm warning people so they don't lose money, customers, and time!
Hi KultureKase, We are sorry for what you’ve encountered. Here at HyperSKU we strive to help sellers success with hassle-free sourcing and fulfillment experience, and we promise to keep transparent communication during whole process. I understand from the sales consultant who takes care of your account that there might be some miscommunications. For example, one of your products is a print-on-demand product and requires MOQ (minimum order quantity), and seems the explanation wasn’t to your satisfaction. As for your test order to Canada, due to the local shipping delay, it takes longer than usual. You might find the service alert on Canada Post too. We feel frustrated about the situation too and please accept our sincere apologies for any inconvenience caused. Most importantly, please don’t hesitate to contact your dedicated account manager if you have further question. We would like to solve all issue for you and we sincerely wish you the best in dropshipping business. – Annabel from HyperSKU
June 21, 2020
It works for me. I have one store and the team answer all my questions in timely manner.The best app to process and update orders. Quite easy to use.
June 21, 2020
J'ai cherché une app comme celle ci depuis longtemps, vraiment ravie de l'avoir trouvé, Service tres satisfaisant, envoi rapide et leur transparence est vraiment leur point fort. Ce sont des bosseurs, ils travaillaient pendant le nouvel an chinois, puis durant l'épidémie de corona virus. L'app en general est vraiment pratique. Kud
June 14, 2020
Great App, not only support fulfill orders in batch, also accepts Payoneer and credit card as payment methods. Highly recommend!
June 11, 2020
I use HyperSKU to fulfill orders and it always handles my orders fast. Though there are delays at last mile but I'm mostly happy with what I can get, as they always ship out fast and provide tracking codes within days. The system works well with Shopify.
May 25, 2020
Great App! I would definitely recommend it! - Great customer service. Fast response. - Good products and stock. - Easy & convenient bulk options. - Normal & fast delivery options. - Good & easy refund policy. - Good and clear notification system I updated my review from 4 to 5 stars because Hypersku delivered what they promised. Keep up the good work!
Dear SA Multi Company, thanks for your honest and unbiased review! the shipping capacity and efficiency are impacted by COVID-19 a lot, as commercial flights dropped 90+% and local mail service restricts service. This is a global impact caused by many factors though HyperSKU has been working hard to ship merchants' parcels out and make sure they deliver. We believe the situation is getting better as we've lowered shipping fee two weeks ago and will do so soon. I do think the features you suggest improve are interesting - please do feel free to talk to your account manager about them. Wish you the best and success! -Annabel from HyperSKU
April 14, 2020
We installed this app to allow possible matches with our supplier products when they are sold out and for quick shipping times as they promise you. However the very first product we requested to source which was available and purchased ended up not being available. We were later told they couldn't source 1 item at a time and wanted 500 MOQ (minimum order quantity) which is ridiculous since that's for Wholesalers. We were able to find another Source supplier who could match our sold out product within an hour without a 'MOQ' with better cost and matching shipping times. The representative (Shawn) was quite rude and slow to reply and wouldn't process the refund til 2 days later when we were promised we would be refunded on the same day. From our own recent experience, we wouldn't recommend HyperSKU at all as they did not deliver on their promise, poor customer service slow to cancel and refund when they didn't even have the item in stock as advertised.
Hi WickyDeez, I’m sorry that you had unpleasant experience. We see that you were looking for N95 masks without MOQ and had questions about HyperSKU’s features. HyperSKU App does have listing feature, but it is more about sourcing and fulfilling; we help dropshippers to source products from factories. And we fully trust sellers on the creative side of listing descriptions and image editings! Majority of products don’t have MOQ while some do. In this case N95 masks as the price is dynamic and we’d like to keep transparency with our customers. Our consultant Shawn promised to refund your order within that day, and submit your refund request to our internal team immediately. And as you might know, there’s process and payment system takes time, so you couldn’t see the refund done right after Shawn replied you. I fully understand this is an unpleasant experience for you, and appreciate you taking time writing this down. we will work on communication to prevent misunderstanding in the future. We wish you all the best and would like to work with you again! - Annabel from HyperSKU
March 5, 2020
I'm familiar with many sourcing and fulfillment services which makes me appreciate the quality of yours (fast shipping !), I highly recommend it
Feb. 18, 2020
I just used this App to find products and import them to my store, quite intuitive. the support responded me really fast and answered all my questions. It provides this express shipping I was looking for. hope it works out!
Feb. 6, 2020
Great team behind this app with incredible customer support. Whatever you need, they'll go above and beyond to fulfill. Although it isn't always the cheapest option, it's definitely worth looking for your products through these guys if you want excellent communication and problem-solving skills.
Feb. 6, 2020
You know what? The this is the best company of suppliers in china you will find all products and ship them so fast in 5 to 7 days to USA with a very low price like price of epacket and better if you didn't use this app you will regret
Feb. 6, 2020
We use their service to source, personalise and ship our products. Because we have direct contact with our partner, the communication is very clear and fast. The price they offer for the products keeps us competitive and especially due to their shipping rates. Looking forward to keep working with them as our sourcing partner for our brands/ future brands
Feb. 4, 2020
I was looking for alternatives of AliExpress and this app done its job perfectly. it makes importing products and fulfill orders much more smoothly. highly recommend to anyone who wants to process order faster and would like to source from 'real' suppliers. the customer service is great too.