Rating

4.8

feedback

577

Reviews

chart

#1,616

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    18%
  • Less than a month
    31%
  • Less than a year
    29%
  • More than a year
    21%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, effectiveness in increasing Average Order Value (AOV), and the exceptional customer service provided by the support team, particularly mentioning Lasandra. Users appreciate the quick response times, personalized assistance, and the willingness of the team to go above and beyond to resolve any issues. The app's customization options, flexibility in upsell logic, and the ability to integrate seamlessly with different themes are highlighted as key strengths. However, there are a few negative reviews mentioning delays in customer support response times and issues with app functionality, such as automatic installation failures.

Highlights

Ease of use and effectiveness in increasing AOV
Exceptional customer service and personalized assistance
Customization options and flexibility in upsell logic
Quick response times and willingness to resolve issues
Delays in customer support response times and issues with app functionality

Rating Breakdown

  • 5
    92% (530 ratings)
  • 4
    5% (27 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 99% (571)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 23, 2026

Sehr gute App - viele Einstellmöglichkeiten und super Support, der sich super zeitnah um Anfragen kümmert und umsetzt!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2026

Lasandra in customer service could not have been more helpful! She helped with every single issue, and made it completely personalised/matched to our website!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Great & fast customer service. Hoping this will increase AOV and it's exactly what I was looking for!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Love this app! Helps greatly with our AOV. Their customizations are easy to use and work nicely. Had an issue with the popups not working right on my store. Their team responded quickly to my messages and resolved the issue which was more complex than we initially thought. Thank you for this app and team!

Store

Gemvius

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the love! 💙 We’re thrilled to hear the app is helping boost your AOV and that you’re enjoying the customization features. Glad our team could jump in quickly and get the pop-up issue sorted; thanks for your patience. We truly appreciate your support!

5 / 5 Share

Jan. 28, 2026

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We really appreciate your support. If you ever need anything, we’re always here to help 😊

All reviews

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