ICU• In Cart Upsell Cross Sell
Boost AOV w/ In Cart Upsell, Cross-Sell & Post Purchase...
Rating
4.8
feedback
573
chart
#1,447
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
18%
-
Less than a month
31%
-
Less than a year
29%
-
More than a year
21%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and support provided by the team. Users appreciate the app's ease of use, effectiveness in increasing Average Order Value (AOV), and the quick response times from the support team. Lasandra, in particular, is highlighted for being incredibly helpful and responsive in resolving issues and customizing the app to fit users' needs. The app is commended for its flexibility in upsell logic and its ability to cater to complex setups, such as gender-specific products and bundles. However, there are a few negative reviews mentioning issues with delayed support responses and app deactivation without notice, which impacted the user experience negatively.
Highlights
Review RSS Feed
All reviews
Feb. 17, 2026
Great & fast customer service. Hoping this will increase AOV and it's exactly what I was looking for!
Feb. 6, 2026
Love this app! Helps greatly with our AOV. Their customizations are easy to use and work nicely. Had an issue with the popups not working right on my store. Their team responded quickly to my messages and resolved the issue which was more complex than we initially thought. Thank you for this app and team!
Thank you so much for the love! 💙 We’re thrilled to hear the app is helping boost your AOV and that you’re enjoying the customization features. Glad our team could jump in quickly and get the pop-up issue sorted; thanks for your patience. We truly appreciate your support!
Jan. 28, 2026
Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We really appreciate your support. If you ever need anything, we’re always here to help 😊
Jan. 22, 2026
Excellent support and very flexible upsell logic. We had a complex setup with gender-specific products and bundles, and the team took the time to really understand our business. Very happy with the result.
Thank you for the fantastic review! 😊 We’re really glad to hear the upsell logic met your needs and that our team could support your complex setup with gender-specific products and bundles. Taking the time to understand your business is important to us, so it’s great to know you’re happy with the result. We truly appreciate your trust and support!
Jan. 21, 2026
Really good app and the customer service, especially Lasandra who is incredible and super helpful. I do recommend.
Thank you so much for the wonderful review! 😊 We’re thrilled to hear you’re enjoying the app and had a great experience with our customer service. We’ll be sure to pass along your kind words to Lasandra. She’ll be delighted to hear this. Thanks again for the recommendation and your support!
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