Rating

4.8

feedback

576

Reviews

chart

#1,053

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    18%
  • Less than a month
    31%
  • Less than a year
    29%
  • More than a year
    21%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team, particularly mentioning Lasandra. Users appreciate the app's ease of use, effectiveness in upselling, and the quick response times from the support team. However, there are a few negative reviews highlighting issues with delayed support responses and app deactivation without notice. Overall, the app seems to be highly recommended for its functionality and exceptional customer service, with users expressing satisfaction with the results.

Highlights

Excellent customer service and support
Ease of use and effectiveness in upselling
Quick response times from the support team
Issues with delayed support responses and app deactivation
High recommendation and user satisfaction

Rating Breakdown

  • 5
    92% (529 ratings)
  • 4
    5% (27 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 99% (571)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2026

Great & fast customer service. Hoping this will increase AOV and it's exactly what I was looking for!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Love this app! Helps greatly with our AOV. Their customizations are easy to use and work nicely. Had an issue with the popups not working right on my store. Their team responded quickly to my messages and resolved the issue which was more complex than we initially thought. Thank you for this app and team!

Store

Gemvius

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the love! 💙 We’re thrilled to hear the app is helping boost your AOV and that you’re enjoying the customization features. Glad our team could jump in quickly and get the pop-up issue sorted; thanks for your patience. We truly appreciate your support!

5 / 5 Share

Jan. 28, 2026

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We really appreciate your support. If you ever need anything, we’re always here to help 😊

5 / 5 Share

Jan. 22, 2026

Excellent support and very flexible upsell logic. We had a complex setup with gender-specific products and bundles, and the team took the time to really understand our business. Very happy with the result.

Store

lobloo

Using app

About 1 month

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for the fantastic review! 😊 We’re really glad to hear the upsell logic met your needs and that our team could support your complex setup with gender-specific products and bundles. Taking the time to understand your business is important to us, so it’s great to know you’re happy with the result. We truly appreciate your trust and support!

5 / 5 Share

Jan. 21, 2026

Really good app and the customer service, especially Lasandra who is incredible and super helpful. I do recommend.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 😊 We’re thrilled to hear you’re enjoying the app and had a great experience with our customer service. We’ll be sure to pass along your kind words to Lasandra. She’ll be delighted to hear this. Thanks again for the recommendation and your support!

All reviews

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