ICU• In Cart Upsell Cross Sell
Boost AOV w/ In Cart Upsell, Cross-Sell & Post Purchase...
Rating
4.8
feedback
576
chart
#1,237
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
18%
-
Less than a month
31%
-
Less than a year
29%
-
More than a year
21%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team, particularly mentioning Lasandra. Users appreciate the app's ease of use, effectiveness in upselling, and the quick response times from the support team. However, there are a few negative reviews highlighting issues with delayed support responses and app deactivation without notice. Overall, the app seems to be highly recommended for its functionality and exceptional customer service, with users expressing satisfaction with the results.
Highlights
Review RSS Feed
All reviews
Jan. 28, 2026
Jan. 22, 2026
Excellent support and very flexible upsell logic. We had a complex setup with gender-specific products and bundles, and the team took the time to really understand our business. Very happy with the result.
Thank you for the fantastic review! 😊 We’re really glad to hear the upsell logic met your needs and that our team could support your complex setup with gender-specific products and bundles. Taking the time to understand your business is important to us, so it’s great to know you’re happy with the result. We truly appreciate your trust and support!
Jan. 21, 2026
Really good app and the customer service, especially Lasandra who is incredible and super helpful. I do recommend.
Thank you so much for the wonderful review! 😊 We’re thrilled to hear you’re enjoying the app and had a great experience with our customer service. We’ll be sure to pass along your kind words to Lasandra. She’ll be delighted to hear this. Thanks again for the recommendation and your support!
Jan. 7, 2026
Customer service was excellent. They did a great job helping me.
Thank you for the kind feedback! 😊 We’re really happy to hear that our customer service was helpful and that we could assist you. If you ever need anything else, we’re always here to help!
Nov. 25, 2025
Great customer service, very helpful and quick ! I highly recommend
Wow — thank you so much for your amazing 5-star review! We truly appreciate you taking the time to share your experience. Your feedback means a lot, and we’re genuinely grateful for your support.
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