
Inkthreadable: Print on Demand
Inkthreadable - The UK's Print On Demand Experts
Rating
4.2
feedback
88
chart
#1,556
All reviews
Rating Breakdown
Feb. 23, 2022
Inkthreadable have been an invaluable app/partner as we have been expanding our online business. For both our Etsy, Shopify and Ebay stores, they have provided excellent quality products that have been getting consistent 5 star reviews from our customers, coupled with extremely quick shipping - including the crazy Christmas season! We were relatively new to such apps and the POD industry, so it's been a learning curve on our teams side and we've sent multiple queries, always getting a prompt, detailed and supportive response. In the run up to Christmas before we had linked all our newer products to the app, we experienced much higher demand than usual and the Inkthreadable team went above and beyond for weeks - during what must have also been their busiest time of the year helping our business to keep up on taking orders and processing them on time. Without this extra personal assistance, we would have literally been forced to pause taking orders at the busiest time of the year. All our products are now linked with this app and everything has been working seamlessly for our multiple sales channels with the only few errors being sourced to us not following the instructions fully for some adhoc products. Development wise, as we've been gaining in experience and growing our business we have a few wish list items we're working with Inkthreadable on. When our business first started, we were using one of the biggest well known global players but they severely let us down and were extremely unhelpful and slow to recognise the damage this was causing our business. Inkthreadable's far more responsive and supportive partnership approach made all the difference!
Feb. 23, 2022
I’ve worked with them for the last 3-4 years. I’ve tested a few printing companies in the UK and in Japan. Positives: In terms of print quality they are really good. The customer service is consistently quick (usually within 24 hours), fair, helpful and friendly. One of the main draws for me was their early adoption of fair trade/organic products. Super grateful to the team, I haven’t really had any issues apart from lost shipments and a few mistakes here and there that they quickly helped with. lost shipments aren’t really their fault anyway. That happens about 1 or 2% of the time I would say from my own experience. But again, can’t fault Inkthreadable for that as far as I can see. I think they’re a really good company. Improvement suggestions: I wish we had the option to double print white shirts, like you do for the black ones. prints look much better on black because you do 2 coats (white base, full color). I wish you could do that on white so the print is not so faded. I also wish we could check the stock for each product online. some t-shirt prints do eventually begin to disintegrate after around 100 washes, so if that could be improved that would be really great. anyway, you guys are killing it. the people leaving 1 star are haters .. I’m sure tons of people are happy with this company that don’t leave reviews. thanks for everything and looking forward to continue working with you
Feb. 23, 2022
Been working with Inkthreadable for 3-4 years now and can honestly say they're the best POD company around. The print quality is great, the integration is seamless and the customer service is properly amazing. People are always on hand to answer any questions or fix any issues and they're really up front with accurate lead times or changes to products etc. With other PODs if feels like you're being fobbed off or talking to a robot but with Inkthreadable you know you're being supported by actual people who care. Can't recommend Inkthreadable enough!
July 21, 2020
I've been using this app and Inkthreadable for 5 months now (Clothing side) and have to say my experience with both the app and the company has been great. It's not been easy for all of us through these times of COVID-19 but Inkthreadable have kept things going, albeit with some longer turnarounds on certain items but to be expected. The app functions well using shopify and once you get used to the odd little quirk with it, it's great. Inkthreadable as a company are expanding their abilities with a recent factory move to larger premises and adding new additional print machines too. Their support team are great, really very helpful and if any print / QA issues arise they correct it and redo without a problem. The only area I'd like to see improve in particular for me is the range of available bright vivid colours on the Stanley / Stella line of TShirts but I'm hoping this will improve over time. I would recommend trying them as an app and company, I've been very happy with them.
Sept. 2, 2019
The Selection and quality control of these guys is incredible. Their application is so easy to use and I certainly will recommend to anyone who is looking for something intuitive. The people behind the company is even much better - you know someone will always reply when you have a query . Their ethical and sustainability policy is also one of their biggest strength and unique factor. My customers love all my products because Inkthreadable puts great attention towards high quality print and garment.
Jan. 1, 2020
Really warm, friendly service with a sleek chat interface. They have only gotten better with time, and I have every confidence this will continue. Their environmental policy and ethics seem to be unparalleled among print-on-demand services on Shopify. They carry quality cotton products that I can't find anywhere else. While product creation can be slow and there are sometimes print issues, this doesn't seem that different from anywhere else. Products with print mishaps go to charity rather than to waste. Recommended.
March 26, 2019
Inkthreadable has been the best choice for my business: the quality of their prints is excellent and the turnaround times aren’t too long (usually 2-3 business days). They’re also EU based, which reduced delivery times for my customers. One other thing that amazed me was their customer service. The founders, Alex & Amy, have built a wonderful business with a great team that’s always there to help you. If you have a question or a problem, they’re easily reached via email or live chat. We all know sometimes things just don’t go as planned. Having an incredibly helpful & friendly customer service team who go out of their way to resolve the issue and help you out, is invaluable! Really glad I found Inkthreadable and can’t wait to grow my business further with them! tl;dr: - European based - Excellent print quality - Great turnaround times (usually 2-3 business days) - Easy to use app that integrates well with Shopify - Amazing customer service
Hello! Thank you for such a lovely review. Our team works hard to provide the level of service we can be proud of, and it's great to see these efforts paying off for the customer's that trust us with their brand. If you have any suggestions for improvement then please get in touch with our support team to let us know!
March 4, 2019
I use the app within my shopify store and it works seamlessly. The integration was simple and low maintenance
Thanks for your review! If you have any ideas for how we can improve the app please let our team know.
Feb. 20, 2019
I was quite daunted about how to build a website and integrate my products but the shopify app with inkthreadable made it so much easier than I had imagined. I find the process quick and easy, and my customers have reported back positively from the customers viewpoint. I would recommend any new startup to consider using this process, it gets you up and running in no time and all aspects are easy to learn.
It's great to hear you've found the process simple! If you ever get stuck with anything feel free to reach out to our support team for a chat, or check out our Help Centre (help.inkthreadable.co.uk) for plenty of advice.
Jan. 30, 2019
Real Confidence - In a Virtual World. Before we started our wife and husband, lifestyle business about a year ago we undertook a large amount of research across the range of White Label, Print on Demand Drop Shippers that were all shouting for our work. We looked carefully under the bonnet of InkThreadable and benchmarked them against many of the other international players. What stood out during this research period was the very human, energetic and socially/environmentally responsible image they were projecting for themselves as a business. We knew we wanted a supplier that we could talk to, learn from and when things go wrong (as they always do at some point in every supply chain) would stand up to the mark. We went with InkThreadable and have not been disappointed - even when things got bumpy back in the summer of 2018 they resolved things professionally, taking full responsibility. They turned us into not just clients of theirs, but into Advocates. - The Leadership is honest and dynamic and this carries through into every member of the very responsive and likeable team we have dealt with. - The App integrates perfectly with Shopify and is a doddle to use. The help desk supports very effectively whenever we've had difficulty - The turnaround times make our business viable 2-5 working days (1 day recently!) - Print quality is spot on (on the occasions when it has not been then a replacement has been sent or a refund made without it being an issue) - They are always on the hunt for new product lines and involve clients in proper testing - We believe they make nice cups of tea and love animals too! We run our business from Italy and these guys are in Blackburn, UK. They really do give confidence in a virtual world and are worth testing out. Chris and Eva Shabby Sheep Design https://www.shabbysheep.design
Thanks for your review! It's wonderful to hear that we've had such a profound impact on your business, and that our core values are so apparent to our customers. If you need a hand with anything you know where to find us, otherwise keep up the hard work with your store!
Jan. 23, 2019
The team at Inkthreadable and their service has been absolutely second to none, and I would not have the business I do now without them! From the huge range of amazing quality products they offer, to their absolutely incredible support team, I only have good things to say. All my customers are in love with the quality of the printing, and the range of products I offer, and that's all down to Inkthreadable. Thank you for your constant hard work, and looking forward to growing further with you!
Thank you for the review! We aim to offer the highest quality products and services we can, and from the sounds of it this is paying off with your store. It's always lovely to hear this kind of feedback from our customers, but if there's something you'd like to see or think we can improve on, please do let us know. :)
Jan. 8, 2019
I've been using Inkthreadable as my main supplier for several months. The app is straight forward, intuitive and easy to use. The best I've come across from 3 or 4 drop shippers Including some of the big names, that I've used.
Thank you for your review! It's great hearing the app is easy to use, though if you have any ideas for improvement please let us know.
Dec. 5, 2018
I've been using Inkthreadable for over a year now so feel I can give an accurate representation of how they perform. I have been able to watch first hand as shipping times are reduced from waiting days to now sometimes waiting mere minutes between ordering and receiving a shipping notification. Their product catalogue is always expanding and they welcome ideas & feedback from their users via their Facebook group. That alone in itself is an absolutely fantastic resource as you are able to communicate with likeminded individuals who also use Inkthreadable. Have a question to ask, trying to integrate with Shopify or just want a chat? The group has it all. The staff are all incredibly helpful & friendly and are easily reached via their online chat support. In more recent months they have begun to interact more with their user base, such as giving us detailed analytics about how well the company performs in regards to shipping times (which is very reassuring to see!). Don't let the negative reviews put you off; when I opened my store with Inkthreadable I had my qualms too, but I can assure you now, a year on, I have no regrets and can't wait to see what 2019 brings for the company!
It's great hearing feedback from a customer that has been with Inkthreadable for some time, so thank you for taking the time to review us! If you run into any difficulties, or have some suggestions on how we can improve, then please get in touch with our support team. :)
Nov. 8, 2018
Hats, Sock, Hoodies, T-Shirts and Accessories. All easily accessible and ready for customising using inkthreadable's app and service. Easy to figure out and support chat to help you out if you get stuck! Only drawbacks would be the customisation print area sizes and stock selections, which only seem to be growing more and more anyway. simply fantastic work so far!!!
Thanks for the review! Print sizes are determined by the print beds we use, so these will remain the same for the foreseeable future - though we do have an ever expanding range of sublimation products which can be printed all-over. If you want to check these out, or if you need a hand with anything else please get in touch with our support team!
Oct. 24, 2018
This 5 star rating is for the app and for the excellent service I've received from Inkthreadable since I first contacted them about a month ago. Every question I have had has been answered quickly and to my satisfaction. Most importantly, the quality of their garment printing and their speed of order turnaround is incredible compared to my previous supplier.
Thank you for your review! We've worked hard to improve or shipping times over the past year so it's great to hear it's paying off. :) If anything changes, or you need a hand with anything at all, please contact our support team!
Sept. 12, 2018
So far so good. Really easy top use and an efficient way to create products in Shopify. Yet to go live with orders yet so cannot say how well it performs.
Thank you for the review! If you need a hand with getting your store live, or placing some sample orders before you do, then please let us know. :)
July 10, 2018
Where do i start with Inkthreadable? I run Two businesses and use Inkthreadable for both. The staff are always friendly and helpful. I've used other printing services and this one is by far the quickest for shipping. Usually have the item shipped within the week maximum. Only twice has it taken longer. You won't find better quality prints from another dropshipping service. Keep up the good Work, Alex, Liam and the rest! :)
May 31, 2018
Impeccable customer service - super friendly, quick, and efficient. They provide an amazing service and listen to their customers/clients needs and implement plans to introduce new features and products. The only time mistakes - misprints or delays have happened is during holiday periods and the team has been fantastic at remedying issues quickly and keeping me informed about progress.