All reviews

Rating Breakdown

  • 5
    58% (48 ratings)
  • 4
    8% (7 ratings)
  • 3
    4% (3 ratings)
  • 2
    8% (7 ratings)
  • 1
    22% (18 ratings)
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5 / 5 Share

Jan. 1, 2020

Really warm, friendly service with a sleek chat interface. They have only gotten better with time, and I have every confidence this will continue. Their environmental policy and ethics seem to be unparalleled among print-on-demand services on Shopify. They carry quality cotton products that I can't find anywhere else. While product creation can be slow and there are sometimes print issues, this doesn't seem that different from anywhere else. Products with print mishaps go to charity rather than to waste. Recommended.

Using app

Over 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

March 26, 2019

Inkthreadable has been the best choice for my business: the quality of their prints is excellent and the turnaround times aren’t too long (usually 2-3 business days). They’re also EU based, which reduced delivery times for my customers. One other thing that amazed me was their customer service. The founders, Alex & Amy, have built a wonderful business with a great team that’s always there to help you. If you have a question or a problem, they’re easily reached via email or live chat. We all know sometimes things just don’t go as planned. Having an incredibly helpful & friendly customer service team who go out of their way to resolve the issue and help you out, is invaluable! Really glad I found Inkthreadable and can’t wait to grow my business further with them! tl;dr: - European based - Excellent print quality - Great turnaround times (usually 2-3 business days) - Easy to use app that integrates well with Shopify - Amazing customer service

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for such a lovely review. Our team works hard to provide the level of service we can be proud of, and it's great to see these efforts paying off for the customer's that trust us with their brand. If you have any suggestions for improvement then please get in touch with our support team to let us know!

5 / 5 Share

March 4, 2019

I use the app within my shopify store and it works seamlessly. The integration was simple and low maintenance

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! If you have any ideas for how we can improve the app please let our team know.

5 / 5 Share

Feb. 20, 2019

I was quite daunted about how to build a website and integrate my products but the shopify app with inkthreadable made it so much easier than I had imagined. I find the process quick and easy, and my customers have reported back positively from the customers viewpoint. I would recommend any new startup to consider using this process, it gets you up and running in no time and all aspects are easy to learn.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's great to hear you've found the process simple! If you ever get stuck with anything feel free to reach out to our support team for a chat, or check out our Help Centre (help.inkthreadable.co.uk) for plenty of advice.

5 / 5 Share

Jan. 30, 2019

Real Confidence - In a Virtual World. Before we started our wife and husband, lifestyle business about a year ago we undertook a large amount of research across the range of White Label, Print on Demand Drop Shippers that were all shouting for our work. We looked carefully under the bonnet of InkThreadable and benchmarked them against many of the other international players. What stood out during this research period was the very human, energetic and socially/environmentally responsible image they were projecting for themselves as a business. We knew we wanted a supplier that we could talk to, learn from and when things go wrong (as they always do at some point in every supply chain) would stand up to the mark. We went with InkThreadable and have not been disappointed - even when things got bumpy back in the summer of 2018 they resolved things professionally, taking full responsibility. They turned us into not just clients of theirs, but into Advocates. - The Leadership is honest and dynamic and this carries through into every member of the very responsive and likeable team we have dealt with. - The App integrates perfectly with Shopify and is a doddle to use. The help desk supports very effectively whenever we've had difficulty - The turnaround times make our business viable 2-5 working days (1 day recently!) - Print quality is spot on (on the occasions when it has not been then a replacement has been sent or a refund made without it being an issue) - They are always on the hunt for new product lines and involve clients in proper testing - We believe they make nice cups of tea and love animals too! We run our business from Italy and these guys are in Blackburn, UK. They really do give confidence in a virtual world and are worth testing out. Chris and Eva Shabby Sheep Design https://www.shabbysheep.design

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! It's wonderful to hear that we've had such a profound impact on your business, and that our core values are so apparent to our customers. If you need a hand with anything you know where to find us, otherwise keep up the hard work with your store!

5 / 5 Share

Jan. 23, 2019

The team at Inkthreadable and their service has been absolutely second to none, and I would not have the business I do now without them! From the huge range of amazing quality products they offer, to their absolutely incredible support team, I only have good things to say. All my customers are in love with the quality of the printing, and the range of products I offer, and that's all down to Inkthreadable. Thank you for your constant hard work, and looking forward to growing further with you!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We aim to offer the highest quality products and services we can, and from the sounds of it this is paying off with your store. It's always lovely to hear this kind of feedback from our customers, but if there's something you'd like to see or think we can improve on, please do let us know. :)

5 / 5 Share

Jan. 8, 2019

I've been using Inkthreadable as my main supplier for several months. The app is straight forward, intuitive and easy to use. The best I've come across from 3 or 4 drop shippers Including some of the big names, that I've used.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! It's great hearing the app is easy to use, though if you have any ideas for improvement please let us know.

5 / 5 Share

Dec. 5, 2018

I've been using Inkthreadable for over a year now so feel I can give an accurate representation of how they perform. I have been able to watch first hand as shipping times are reduced from waiting days to now sometimes waiting mere minutes between ordering and receiving a shipping notification. Their product catalogue is always expanding and they welcome ideas & feedback from their users via their Facebook group. That alone in itself is an absolutely fantastic resource as you are able to communicate with likeminded individuals who also use Inkthreadable. Have a question to ask, trying to integrate with Shopify or just want a chat? The group has it all. The staff are all incredibly helpful & friendly and are easily reached via their online chat support. In more recent months they have begun to interact more with their user base, such as giving us detailed analytics about how well the company performs in regards to shipping times (which is very reassuring to see!). Don't let the negative reviews put you off; when I opened my store with Inkthreadable I had my qualms too, but I can assure you now, a year on, I have no regrets and can't wait to see what 2019 brings for the company!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It's great hearing feedback from a customer that has been with Inkthreadable for some time, so thank you for taking the time to review us! If you run into any difficulties, or have some suggestions on how we can improve, then please get in touch with our support team. :)

5 / 5 Share

Nov. 8, 2018

Hats, Sock, Hoodies, T-Shirts and Accessories. All easily accessible and ready for customising using inkthreadable's app and service. Easy to figure out and support chat to help you out if you get stuck! Only drawbacks would be the customisation print area sizes and stock selections, which only seem to be growing more and more anyway. simply fantastic work so far!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Print sizes are determined by the print beds we use, so these will remain the same for the foreseeable future - though we do have an ever expanding range of sublimation products which can be printed all-over. If you want to check these out, or if you need a hand with anything else please get in touch with our support team!

5 / 5 Share

Oct. 24, 2018

This 5 star rating is for the app and for the excellent service I've received from Inkthreadable since I first contacted them about a month ago. Every question I have had has been answered quickly and to my satisfaction. Most importantly, the quality of their garment printing and their speed of order turnaround is incredible compared to my previous supplier.

Store

dafcun

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We've worked hard to improve or shipping times over the past year so it's great to hear it's paying off. :) If anything changes, or you need a hand with anything at all, please contact our support team!

5 / 5 Share

Sept. 12, 2018

So far so good. Really easy top use and an efficient way to create products in Shopify. Yet to go live with orders yet so cannot say how well it performs.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! If you need a hand with getting your store live, or placing some sample orders before you do, then please let us know. :)

5 / 5 Share

Aug. 22, 2018

sind it since 6 months and all is top.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2018

Where do i start with Inkthreadable? I run Two businesses and use Inkthreadable for both. The staff are always friendly and helpful. I've used other printing services and this one is by far the quickest for shipping. Usually have the item shipped within the week maximum. Only twice has it taken longer. You won't find better quality prints from another dropshipping service. Keep up the good Work, Alex, Liam and the rest! :)

Store

Teehq

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2018

Impeccable customer service - super friendly, quick, and efficient. They provide an amazing service and listen to their customers/clients needs and implement plans to introduce new features and products. The only time mistakes - misprints or delays have happened is during holiday periods and the team has been fantastic at remedying issues quickly and keeping me informed about progress.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2018

easy to use works as it should, would recommend

Using app

12 months

Total reviews

10

Average rating

4.9

5 / 5 Share

April 27, 2018

ive used inkthreadable for about a year now. thier customer service is TOP TIER. mistakes happen. they fix them without an issue when they arise. packages get lost. they reship quickly. they have an awesome active facebook community where users and staff help each other out. they have items that other vendors do not carry and are always looking to expand. top notch.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2018

Inkthreadable have completely transformed my business, they do an amazing job and in the past couple of months the orders have been shipped out super fast! I have been using them for over a year now and the only negative thing I had to say at the start was that the printing and shipping was slow. But since they have updated their printing facilities everything has been perfect! The staff have been super helpful too, I would definitely recommend using Inkthreadable for your business!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2018

Best print on demand company available! so many great quality garments to choose from! A quick turn around time Too! https://www.kgmcollective.com/

Store

Mgky

Using app

Almost 2 years

Total reviews

12

Average rating

4.8

5 / 5 Share

Sept. 27, 2017

Inkthreadable have been so helpful to me as a new Shopify spore owner. I had a lot of newbie questions! My orders have been shipped within a couple of days. Test order (mug) was good quality, very happy with the print. I was worried after reading negative reviews but I'm confident that they are the right fit for me. I've tried to contact other printers and they don't even respond to questions about their products. Looking forward to growing my business now.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2017

Absolutely amazing service from Inkthreadable. I've been using Inkthreadable for over a year and they've been consistently fantastic - even during busy times such as Christmas. Their customer service is second to none and there's always someone on hand to assist you. They always go above and beyond! Their products are all brilliant quality and there's an excellent range to to choose from. The app is really easy to use and to integrate with Shopify (even for someone like me... who had only just opened a Shopify store) I'd recommend Inkthreadable to anyone.

Using app

12 months

Total reviews

1

Average rating

5.0