Rating

4.9

feedback

550

Reviews

chart

#104

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    23%
  • Less than a month
    19%
  • Less than a year
    38%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by team members like Julie, Ricky, and Ocean. Customers appreciate the quick responses, clear instructions, and efficient problem-solving. The app itself is described as easy to use, with great functionality for connecting social media accounts and showcasing content on websites. Users also highlight the app's reliability and the helpfulness of the support team in resolving issues promptly. However, there are a few mentions of occasional disconnections and limitations in customization options.

Highlights

Positive customer support experience and quick responses
Ease of use and functionality for connecting social media accounts
Reliability and prompt issue resolution
Occasional disconnections and limitations in customization options

Rating Breakdown

  • 5
    93% (514 ratings)
  • 4
    5% (28 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 99% (545)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 29, 2025

Julie was super helpful and explained everything clearly.. great support!

Store

WABA

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 20, 2025

Brilliant support, special mention for Julie. Early days but excited about the product

Using app

14 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

A great app that does what it says it will do. If you're stuck, the quick and helpful communication with support will help. Thank you Ricky

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Thank you Julie for your work

Using app

39 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 27, 2025

The app does not work properly, It get wrong account media when I put my Instagram username and have no way to fix that or try put my credentials again, I try delete and reinstall but It come back with welcome again in the same wrong pat, without way to come back in step to try fix, I think its just lost of time....

Using app

16 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We’re truly sorry for the frustrating experience you had with our app. This definitely isn’t the experience we want for our users. Our team has already sent you a follow-up email to help fix the Instagram connection issue and guide you through the correct setup. Please kindly check your inbox (and spam folder just in case) for our message, we’re ready to assist you right away. We sincerely appreciate your patience and the chance to make this right for you. Best regards, SocialWidget team

All reviews

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