All reviews

Rating Breakdown

  • 5
    94% (927 ratings)
  • 4
    5% (48 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 8, 2021

Great support service when i needed assistance for an manual installation (maybe you could add further detail on the procedure with liquid file instead of only the embed code). Really easy to use app !

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi Statement Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your valuable review. Your opinion is our greatest asset. You are the reason for us to grow more and bring a better customer experience. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

4 / 5 Share

Sept. 7, 2021

Der Aufbau ist etwas undurchsichtig, aber der Support ist sensationell und immer schnell sehr zielgerichtet und hilfreich. Danke!

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Hallo BeachRebelle-Administrator, Das ist Rachel vom Socialhead-Team. Vielen Dank für Ihre großzügige Bewertung. Ihre Meinung ist unser größtes Kapital. Sie sind der Grund für uns, weiter zu wachsen und ein besseres Kundenerlebnis zu bieten. Wir freuen uns, dass Sie eine fantastische Zeit bei uns hatten! Vielen Dank für Ihr Vertrauen, wir sind dankbar für einen großartigen Kunden wie Sie. Falls Sie es nicht wissen, unser Socialhead-Blog war eine großartige Quelle für Händler im E-Commerce-Markt, und wir sind stolz darauf, dass wir unsere Bemühungen dazu beitragen, das Wissen unserer Besucher zu vertiefen, also zögern Sie nicht, es auszuprobieren https://socialhead.io/blog/ Mit freundlichen Grüßen, Rachel

4 / 5 Share

Sept. 6, 2021

I only needed something simple to show my instafeed and this works great. If I don't remember to relink it though, it is blank on my website. Great customer service!

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Aussie Sports USA Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your valuable review. Your opinion is our greatest asset. You are the reason for us to grow more and bring a better customer experience. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

4 / 5 Share

Aug. 26, 2021

Socialwidgetとはベトナムのソフトウェア開発会社「Socialhead」が提供するInstagramのチャネル作成アプリです。 Instagramの投稿を管理し、コードを使わずにShopifyやWebサイトに掲載することができます。 Socialwidgetを活用すると、新作商品の投稿や自社ブランドのファンが投稿した内容をShopifyに掲載することができ、Instagramの集客と商品の信頼性を獲得します。

Store

S.life

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

こんにちは S.life 管理者、 Socialheadチームのレイチェルです。 まず第一に、私はあなたの貴重なレビューに心から感謝します。 あなたの意見は私たちの最大の資産です。あなたは私たちがより成長し、より良い顧客体験をもたらす理由です。 使用時間中にご不便をおかけしましたら、お気軽にご相談ください! もう一度、私たちのアプリを信頼していただきありがとうございます。 さらに、Socialheadのすべてのアプリを使用して、ソーシャルネットワークでビジネスを行うのに役立つすべての有用な情報に関するブログを作成しています。 詳細については、https://socialhead.io/blog/を参照してください。 よろしくお願いします! レイチェル

4 / 5 Share

Aug. 2, 2021

so far so good. just installed and seems to be easy to use and good functionality. live customer support is also very good.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi Cologne Collection store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

4 / 5 Share

July 28, 2021

The app is great for it's job. The support fixes the irregularities as soon as they get aware of them.

Store

KALDERN

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi KALDERN Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for leaving a review! You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app! Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best regards, Rachel

4 / 5 Share

July 26, 2021

The customer support is very quick and helpful. i would recommend this app for Instagram feed...................

Store

JGII

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi JGII Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

4 / 5 Share

July 25, 2021

Very helpful customer support team. Vicky is very knowledgeable and she went the extra mile to help me today. She helped fix what I need in no time

Using app

6 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi NINE & BEYOND Admin, This is Rachel from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in the e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/ Best Regards, Rachel

4 / 5 Share

July 9, 2021

I tried the app. Customer service Windy is great and helpful. But you have to upgrade the plan to remove the watermark. Overall it's a nice app. Thanks

Using app

About 3 hours

Total reviews

3

Average rating

4.7

Developer Reply

Hi redcheekstyle store admin, This is Windy from Socialhead Team First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards ! Windy

4 / 5 Share

July 7, 2021

it is a good app, and rachel was helpful to assist me in editing my page the way i wanted to. thank u so much for your assistance.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi Casa De'Amor Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

4 / 5 Share

July 7, 2021

Very nice app, user-friendly and easy to customize even in desktop and mobile depending on how you want your instagram feed to be showed up. There are two things that are limited: 1/ The heading settings are only in one language, so for instance if you set it up in French, il will not be translated in english if your store is switched in english version by a client for instance. 2/ The possibility to tag the product is great but you need to do it manually every day once your instgram feed is synchronized with the app. It is not a big deal as it is very fast to do but it is not automatic! Otherwise, the support team is great and very reactive.

Store

JOIAH

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi JOIAH admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

4 / 5 Share

July 2, 2021

Great app, and simple to install & use. There are times where IG may change settings or the feed gets interrupted, but a simple request to support always gets things patched up. Thanks, Socialhead!

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Charmed Asheville store admin, This is Rachel from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in the e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/ Best Regards, Rachel

4 / 5 Share

July 1, 2021

The link to my instagram had stopped working so I jumped onto the app to try and fix this. I kept sending me an error message when I tried to reconnect my instagram account. While I was trying to fix this a service agent popped up in the messenger box and noticed that there was a problem without me having to ask for help. She helped rectify the problem and also helped me with coding to get the colours correct for my website. VERY quick and helpful. Great when you are a small business with not one else to help you!

Store

Lisse

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi Lisse store admin, I am Rachel from Customer Support of Socialwidget. Thank you so much for reaching out to us and for your precious review We are trying our best to improve our app better. While you are using our app, if you have any concerns, please don't be hesitate to contact us Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Warmest Regards, Rachel

4 / 5 Share

July 1, 2021

Good Support and fast answer for solutions. I recommend this app. Easy installation and simple admin for user.

Store

GOEN.J

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi GOEN.J ​store admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

4 / 5 Share

May 31, 2021

Very customizable app and great customer service! Their team helped us to setup and fix our integration. Very fast and efficient.

Using app

17 days

Total reviews

4

Average rating

4.3

Developer Reply

Hi APM Monaco store admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

4 / 5 Share

April 26, 2021

very happy with the service and response from the team tracie.. she solved my query.. however i would have liked to see the Instagram product tagging option to be visible on Instagram app also

Using app

11 months

Total reviews

3

Average rating

4.3

Developer Reply

Hi The Decor Circle store admin, I am Tracie from Customer Support of Socialwidget. Thank you so much for reaching out to us and for your precious review We are trying our best to improve our app better. While you are using our app, if you have any concern, please dont be hesitate to contact us Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Warmest Regards, Tracie

4 / 5 Share

April 22, 2021

I used this app to add instagram feed to my website, it does what it says it does, it is easy to use and customise. The support offered is quick. Thank you

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi Classic Beans, Here's Annie from Customer Support of Socialhead team. Thank you so much for your feedback and for choosing our app. We are working hard everyday to bring you the best experience. If you need any further help while using our app, please don't be hesitate to contact to us. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Warmest Regards, Annie

4 / 5 Share

March 17, 2021

great app! good interface and help you out as a beginner highly recommend it for those who are just starting out

Store

ALEMENZ

Using app

10 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi ALEMENZ store admin, This is Vicky from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Vicky

4 / 5 Share

March 13, 2021

I used the Instafeed app! Very user friendly and give a nice look to your website! There's also an option to add your store on the picture which is very cool!! Try it out you'll see for yourself!!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi Aestheti Athletics store admin, Here's Annie from Customer Support of Socialhead team. Thank you so much for your feedback and for choosing our app. We are working hard everyday to bring you the best experience. If you need any further help while using our app, please don't be hesitate to contact to us. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Warmest Regards, Annie

4 / 5 Share

March 3, 2021

Just installed and so far so good. Quite simple to use and different layouts available. Don't give 5 stars cause they have one of these "we will reply soon" help chat, which I find a bit useless and annoying but hey... it's free!

Using app

2 days

Total reviews

6

Average rating

4.7

Developer Reply

Hi Gingham Palace store admin, Here is Vicky from Socialwidget Team First of all, we are extremely sorry for any inconvenience you experienced. Currently, for some objective reasons, we still keep the chatbot active. I understand this has brought a disappointing experience to you, more than anyone we deeply regret it. If possible, our team will assign a dedicated supporter to you to better assist you. Thank you for using the Socialwidget app. Best Regards,