All reviews

Rating Breakdown

  • 5
    93% (509 ratings)
  • 4
    5% (28 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 99% (540)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 19, 2021

A fantastic app! Great customer support from beginning to end of the process. Would like to say thankyou to Selena for her prompt response.

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Liloo Signature Store Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your precious review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting and experiencing our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

5 / 5 Share

Nov. 17, 2021

Rachel helped us! The app has gone smoothly so far :) The customer service has been excellent and very customizable.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Reading Portal Admin, This is Rachel from Socialhead Team. Firstly, I sincerely thank you for your precious review. I and the team really appreciate your feedback and comment about your experience when using our app and loving my support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

5 / 5 Share

Nov. 16, 2021

This app keeps my instagram feed updated and running on my page without issue. I've only had one issue with this app in the past and it was immediately corrected with the update.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Waves Of Grain Woodworks Store Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your valuable review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting and experiencing our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

5 / 5 Share

Nov. 16, 2021

Rachel from Socialwidget just saved my life! No joke :) Had been spending hours trying to reconnect our Instagram account - after our initial account was hacked and deleted! - to our Shopify channel and when I was finally looking at the app she came in and took over - saved me from another headache. So glad for not dealing with another robot .. Takk Rachel :)

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rvk Letterpress Store Admin, Here's Rachel from Socialhead Team. Thank you so much for your awesome comments. It is always my pleasure to be there and help you out with all the problems. Please don't hesitate to reach me and also the team for any further concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

5 / 5 Share

Nov. 14, 2021

Easy to use, beautiful layout that fits perfectly to my site. Also great customer service, fast reply and extra service! Recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi RARE FIND ZAKKA Store Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your precious review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting and experiencing our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

5 / 5 Share

Nov. 11, 2021

The app is super easy to use and looks very good and plenty of built in features. Customer service was very responsive as well.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Romina Furniture Store Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your awesome review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards ! Rachel

5 / 5 Share

Nov. 11, 2021

The feed is working well on our Shopify Store, had a slight problem but Live chat support fixed it within minutes.

Using app

10 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi My Fox Bag Store Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

5 / 5 Share

Nov. 10, 2021

This app can display a lot of feeds and tag products, display likes, and has a very complete function. In addition, the customer service Rachel is very friendly. She solved many problems about the use of the app for me.

Store

Momanda

Using app

About 19 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hi Momanda Store Admin, This is Rachel from Socialhead Team. I'd like to sincerely thank you for your valuable review about the app and my support as well. It has been my pleasure to see that you had a fantastic time with us! Thanks for your trust, and it's our honor to have an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/ Best Regards, Rachel

5 / 5 Share

Nov. 9, 2021

Rachel did a great job sorting out some issues I had making some changes! she was delightful to work with and so very helpful! thanks Rachel for making the experience so easy.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wooptooii Store Admin, This is Rachel from Socialhead Team. Firstly, I'd like to personally thank you for your precious review. You are the reason for me and also the team to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

4 / 5 Share

Nov. 3, 2021

The app works well (we display part of our insta feed in the footer of our webshop). In case something is wrong, customer service is excellent.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Enkel Art Studio Store Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for leaving your precious review. You are the reason for us to grow more and bring a better customer experience. You can be rest assured that I will keep an eye on your case and will not be closing it unless we're both convinced that things work properly. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

5 / 5 Share

Nov. 1, 2021

Everytime I have an issue or question, Socialwidget are always super helpful and being available 24/7 is a bonus!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Purple Leaf Collective Admin, This is Rachel from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/ Best Regards, Rachel

5 / 5 Share

Dec. 15, 2021

I've used the support a couple of times now and the good experience just continues. Super helpful, fast and nice support! 5/5!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi A.S.Helsingö ENG Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your precious review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

5 / 5 Share

Oct. 24, 2021

They quick to reply in case of bugs. My feed did not show up on site anymore and now its fixed. thank you

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi LA PIRI | BOUTIQUE EN LIGNE DE MAILLOTS DE BAIN SEXY FRANÇAIS | Admin, This is Rachel from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/ Best Regards, Rachel

5 / 5 Share

Oct. 21, 2021

Great app to add a instagram carousel at the bottom of your store. Great customer service and super fast response. I definitely recommend.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Seasoned Sanctuary store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Oct. 20, 2021

Great app for insta feeds on site. Support is good and very responsive. Fixed my issue within a few hours.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Quietude Candles Admin, I am Rachel from Socialhead Team. On behalf of the whole team, I sincerely thank you for your precious review. You are the reason for us to grow more and bring a better customer experience. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel

3 / 5 Share

Oct. 15, 2021

I used this app to display an instagram feed (images and videos) on my shop. While it worked very well with the instagram photos, the performance (load time + buffering) of the instagram videos was very bad, forcing me to remove the app. That being said the support team was incredibly responsive and helpful. I highly recommend this app if you just need to display photos, but I don't recommend it if your feed includes video.

Using app

11 days

Total reviews

3

Average rating

4.3

Developer Reply

Hi M&P Gastronomy Admin, This is Rachel from Socialhead team. On behalf of the whole team, I sincerely apologize for the inconvenience caused to you. Simultaneously, we really appreciate for your precious feedback about our app. To be honest, your opinion is incredibly helpful for our growth. As I shared with you before, we crawled your images and videos quality by Instagram's API. Unfortunately, the video performances did not work as expectations. However, we realized that this is exactly what we need to improve to provide the best experience for all the customers. Our team is making their efforts to resolve this problem. I sincerely hope that once our app has been properly enhanced, we will be able to bring you our services again in the near future. Once again, thank you for your trust and use of our app. Wishing you have a great day. Rachel

5 / 5 Share

Oct. 15, 2021

Fast and helpful customer service. Very easy to connect your instagram to your website, and easy to fix if it un-sync's. Would recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Citrus + Sage Co. store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Windy

5 / 5 Share

Oct. 14, 2021

Super easy to install ^^ The best customer service I have had on Shopify. Hope the app keeps working well on my store

Store

Lady Me

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lady Me store admin, This is Windy from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards ! Windy

5 / 5 Share

Oct. 13, 2021

customer service is brilliant. i have only just set up the app but so far so good! it looks very pretty on my site

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hi Missis Beeutifully Made ​Admin, Here is Rachel from Socialhead Team. Thank you so much for your precious review. You are the reason for us to grow more and bring a better customer experience. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/ Best Regards, Rachel

5 / 5 Share

Oct. 6, 2021

amazing support - speedy and helpfu! The agent was really friendly and super efficient and I would recommend

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi WeAreSupernal Admin, Here is Rachel from Socialhead Team. First of all, I sincerely thank you for your valuable review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/blog/ Best Regards! Rachel