Instafeed ‑ Instagram Feed
Gain customers with Instagram gallery, Reels & shoppable video
Rating
4.9
feedback
1,695
chart
#54
All reviews
Rating Breakdown
Review RSS Feed
Sept. 5, 2024
I wasn't able to include the code to my theme but in no time the support team did. Thank you so much! This was the best of customer service I have experienced in a long time.
Sept. 4, 2024
If you add the Instafeed to one page, it will show up on other pages as well. I tried to have it only on one page but was unable to do this. Tried the live chat with support, but the live chat support is just a way to collect emails and no one is actually live. If you try to rate the app one star anywhere else but here it just pulls up the so-called live chat, pretty shady.
Hi Pitcher Perfect Plants, Instafeed is added manually to the theme by store owners, it can be added anywhere in your store both on all pages or only on a specific page. It seems that you added it to the footer or a page template and not a specific page. Our team will get in touch with you to help you via a review reply so we can help you. Regarding support, you are referring to our ticket system support and not live chat as we don't offer chat support by default, only upon request. Offering ticket-first support, allows us to provide better and more efficient support since you'll be talking directly with our development team. Regarding your concern about why we ask for an email, we take privacy as a top priority and for that reason, we don't collect emails from stores on app install. You'll never get unsolicited contacts or emails from us. That means that when you contact us, we ask you to provide an email so we can get back to you. This allows you to choose which contact you want to share with us. Feel free to contact us, we are happy to help set up Instafeed in your store properly. Best, Instafeed team
Sept. 3, 2024
L'interface est facile et le rendu impeccable sur mobile et pc !
Bonjour VIP, merci beaucoup pour votre superbe avis! Nous sommes ravis d'apprendre qu'Instafeed est facile à utiliser et qu'il répond à vos attentes. Nous travaillons en permanence pour améliorer encore l'expérience utilisateur. Si vous avez des suggestions ou des questions, n'hésitez pas à nous contacter. Meilleures salutations!
Sept. 2, 2024
Hello Revolution Society, thank you so much for this review! We are glad that you enjoyed our app. Best wishes!
Sept. 2, 2024
J’aime le design facilité de gestion et possibilité d’intégration de plusieurs comptes sur une ou différentes pages
Bonjour Cheery-K I K-Beauty Routine, merci beaucoup pour votre avis bienveillant ! Nous sommes ravis d'apprendre que vous avez trouvé notre application facile à configurer et à utiliser. Votre expérience positive est très précieuse pour nous. Si vous avez d'autres commentaires ou suggestions, n'hésitez pas à nous contacter, notre équipe est toujours là pour vous aider. Tous nos meilleurs voeux!
Aug. 29, 2024
App is easy to use and support was awesome.
Hi Lamoree’s Vintage, thank you so much for your kind words! It makes us really happy to hear that you found our app easy to use and that our support team could help you. If you ever need assistance in the future, don’t hesitate to reach out. Best wishes!
Aug. 29, 2024
Works very well and easy to set up, app support is also very responsive and sorted out our issue very quickly.
Hi JDM Global Warehouse, thank you so much for this 5-star review! It's fantastic to hear that you found the app easy to set up and that our support team provided a great experience. Your feedback is truly appreciated. If you need any help in the future, don’t hesitate to reach out. All the best!
Aug. 28, 2024
Great app from my small business, and good support when I needed it yesterday. Ines fixed my issue really quickly with no hassle! Thank You
Hello Home-away.co.uk, thank you so much for your kind feedback! We are thrilled to hear that you found our app helpful and that our team was able to assist you quickly. We are always here to help whenever you need it. Thanks for your support!
Aug. 26, 2024
It is slick. However, the button to publish the feed to the store does not work. Pressed it twice.
Hello buybook, thank you for your feedback! Our team has reached out to assist you. Please check your inbox for our message, and we will get this sorted out for you. Thank you!
Aug. 22, 2024
like the look
Hello fizzle, thank you so much for your kind review! It's fantastic to hear that you enjoyed our app aesthetics. All the best!
Aug. 22, 2024
Parfait !
Bonjour LELUNETIER®, merci pour cette évaluation 5 étoiles! Nous sommes ravis d'apprendre que vous avez apprécié utiliser notre application. Tous nos vœux de réussite!
Aug. 22, 2024
Easy to install and does exactly what we need! When I needed support, Ines responded right away and helped me resolve the issue.
Hello Toysmith, thank you so much for this review! It makes us really happy to hear that you enjoyed our app and that our team could assist you promptly. If you need help again don't hesitate to reach out, our team is always ready to assist you. All the best!
Aug. 20, 2024
Simple, effective app, and very good (prompt and effective) support when needed. Thank you
Hello Maori Point Wines, thank you so much for this kind review! It makes us really happy to hear that you enjoyed the experience with our app and support team. Your feedback means a lot to us, and we are here to assist you anytime you need. All the best!
Aug. 20, 2024
Hello EnchantedBindings, thank you so much for this 5-star review! We are glad that you enjoyed our app. Best wishes!
Aug. 19, 2024
Very helpful and a great app. Easy to use.
Hello HEXXEE, thank you for this review! We are glad to hear you find Instafeed helpful and easy to use. If you ever need any support, we are here for you. Best wishes!
Aug. 19, 2024
Instafeed seamlessly integrates Instagram content into Shopify, enhancing product visibility.
Hello PixiePlay Apparel, thank you for your great feedback! It's amazing to hear that Instafeed is making it easier to showcase your Instagram content on your store. If you ever need any assistance, don’t hesitate to reach out. All the best!
Aug. 18, 2024
Hello amberz accessories, thank you so much for this 5-star review! We are glad that you enjoyed our app. Best wishes!
Aug. 17, 2024
What a timely response from IT support. Highly recommended this app to every shopify store merchant to embeded on the main page fro thier instagram post.
Hello Mah é Rooh, thank you so much for your kind words! We are thrilled to hear that you had a great experience with our support team and that you are enjoying the app. Your recommendation means a lot to us! If you ever need assistance or have any questions, we are always here to help. All the best!
Aug. 16, 2024
Nice support. Quickly responded and added the app to my store in no time. Thank you team!
Hello Pushpanjali Jewels, thank you so much for this amazing review! We are glad our support team could quickly assist you in getting the app added to your store. If you need any more help in the future, don't hesitate to reach out, we are always here to help. Best wishes!