Instafeed ‑ Instagram Feed
Gain customers with Instagram gallery, Reels & shoppable video
Rating
4.9
feedback
1,695
chart
#54
All reviews
Rating Breakdown
Review RSS Feed
Nov. 13, 2023
yeni bakalim
Hi HERBALİFE YARLIGAÇ, thank you for sharing your feedback. Our support team has reached out to you to understand how we can improve your experience.
July 15, 2022
It was really nice for a week and then it just stoped working. I tried to update or other basic steps and failed. Does not work.
Hi I-CLIPisrael! It seems that there are changes in your theme that are preventing most of your apps to function properly. It seems that you never contacted our Support but our team just reached out to you to help you fix the problem in your store!
Aug. 31, 2020
You can't choose from your Instagram posts it shows only the lastest posts. I think Snaapt is way better
Hello Smash State, thank you for your review. You can choose the posts that you want to show with our Plus plan, you can even create multiple different feeds from a single Instagram account! Let us know if you need any help.
May 25, 2020
Would display on the site. Followed the instructions, and nothing would display. Just a blank field where IG was supposed to be.
Hello BLV Delivery, I just checked in your system that you never completed the installation, please contact our technical help at [email protected] so that they can help you with that.
March 6, 2020
still learning how it works on my facebook page. need to see a few more videos on how it all works.
Hello EntrepreneHER, Thank you for taking the time to review. Our team at [email protected] is always ready to help. Feel free to reach out anytime for assistance or with any questions you may have. Thank you, Instafeed Team
Feb. 24, 2020
Free version is pretty useless without mobile column number option. 4 Images in row look very small. It is not something complicated to add, it's just a bad marketing decision aimed to squeeze more money from users, which I find unethical and unprofessional. There are better apps providing much more control without trying to charge you for each more or less essential option.
Hello ME AND MAR, Thank you for your review. We're the biggest Instagram app in App Store and offer a free app for thousands of stores, there's nothing unethical and unprofessional for charging a small fee for the service that we offer for merchants that can pay and want to support our work. Our focus is on having a quality app that focus on performance, SEO, conversion and having a clean design. This is something that most other apps don't care. We hope your customers don't find unethical and unprofessional this kind of reviews or the prices that you charge. All the best, Instafeed Team
Feb. 17, 2020
To include the feed on the main homepage was easy, but for me it is difficult to find out how to add some images to the product pages. I only downloaded the app because this feature was advertised. I don´t understand why they don´t upload a video on youtube explaining this. I wrote the support team an email 5 days ago and still haven´t received any answer. This feature might work, but I can´t continue to work because of the lack of service.
Hello J A N T H E E Berlin, Your emails are being deleted by our spam filter, we just sent you an email please reply to that one and let us know how we can help you. Thank you, Instafeed Team
July 19, 2019
I do love this app, but unfortunately just about every single day I have to keep regenerating new tokens because it keeps saying I have an invalid token after about a day or so. It is getting extremely frustrating and I am going to start looking for another app that does the job.
Thank you for your feedback. Tokens are managed by Instagram and not Instafeed, they are usually expired for security reasons and to protect your Instagram account of being compromised. That's actually something good! Please contact us at [email protected] so we can investigate your problem. Thanks, Instafeed Team
Aug. 18, 2018
It's consistently inconsistent. Works whenever it feels like it. Nothing to write home about.
Hello Cryztalz, Thank you for taking the time to share your feedback. Instafeed is fully operational, and many of our customers have been using the app consistently for years. If you are experiencing any issues with your account, please reach out to us at [email protected]. Our team is always here to assist you. Thank you, Instafeed Team
March 23, 2018
Unfortunately this app doesn't work so good with different posts left blank or not viewed at all ??? Have to keep updating the Instagram token.
Hello, Thank you for your review. Tokens are managed by Instagram and not Instafeed, and they typically expire for security reasons and to protect your Instagram account from potential compromise. Nowadays, our app no longer requires tokens. Please contact us at [email protected] if you need assistance, our team is always here to help you. Thank you, Instafeed Team
Sept. 11, 2017
I was glad to see that Instfeed integrated with Shopify, as it was pretty confusing for me (someone who doesn't know coding). But the customizations are so limited, I find myself googling how to modify the code to get it to display the way I want. Especially for the mobile version, it's showing up as one photo per row and huge, so unattractive! Please help fix this.
Hello Bluntedobjects, Thank you for your feedback. We are delighted that you found our app easy to integrate, as user-friendliness is a top priority for us. You can achieve responsiveness for all devices with a simple setting adjustment in your Instafeed account, without requiring any coding. In any case, if you have any questions about configurations, our team is always available to assist you. Please don't hesitate to reach out to us at [email protected]. Thank you, Instafeed Team