![Instafeed ‑ Instagram Feed for Shopify](https://cdn.shopify.com/app-store/listing_images/ff3b61a8718cbdeb80d3a8dcf0b25014/icon/CM-CuonX5YcDEAE=.png)
Instafeed ‑ Instagram Feed
Gain customers with Instagram gallery, Reels & shoppable video
Rating
4.9
feedback
1,695
chart
#54
All reviews
Rating Breakdown
April 23, 2024
leider zeigt Instafeed keine neuen Instafeeds auf der Homepage an. Lediglich die Feeds, die bei der Installation aktuell waren.
Hallo Marathon-Nights, Instafeed aktualisiert automatisch, ich kann sehen, dass dein Feed auf deiner Homepage aktualisiert wurde. Bitte beachte, dass Reels nur in unseren kostenpflichtigen Plänen verfügbar sind, die die fehlenden Beiträge in deinem Feed sind. Kontaktiere unser Support-Team unter [email protected], um eine kostenlose Testversion unseres Pro-Plans zu erhalten. Danke!
Jan. 18, 2024
Does not work on firefox ?? -> Still not work on my Mac OS 10.15.7 - Firefox 121.0.1 (64 bits). But good to know it's working elsewhere Thanks to your answer.
Hello Les Savons d'Olivier, our app is fully compatible with all browsers. We can see that the feed is working on your store on Firefox. Can you please have a look at the email our support team has sent to the store owner email asking for more details? Thank you
April 11, 2023
Not working as it says, Tried everything to connect but it is not letting me to work. No idea where to start
Hi Smurfkids! It seems that you didn't complete the installation of Instafeed. Our team sent you a request to access your store and will help you with that. Please check your email.
May 27, 2022
Disappointed. - No way to have multi-linguale titles - Design is not responsive. If you set the slider to 4 images per screen, you will get 4 images per screen irrespective of screen size. That's 4 images next to each other on a phone ! - Impossible to style the feed (except for the title) Sure, it's really easy to install and configure, but does not enhance my homepage
Hey Waww La Table, Instafeed supports multi-language and the design is fully configurable 😊 Our support team will reach out to you.
March 3, 2022
Overall, good solid app for the website. Works well most of the time, however every now and then keeps disconnecting from Instagram account. Otherwise pretty decent app
Thank you for your review RUKO Shop UK. Disconnection is done by Facebook/Instagram for security reasons and should not be happening. Please get in touch with our Customer Service team at [email protected] they will be able to give you some tips on why that is happening and make sure your Instagram account is safe.
Dec. 2, 2020
I really like this app. Easy to set up and configure. And like others have said, it gives your page new life. My only issue is that it doesn't appear to update when I ad an Instagram post. Am I missing something? Please let me know. Thanks.
Hello excitemz, thank you so much for your review. Instafeed automatically synchronises with Instagram and I can see all your posts there. We will get in touch with you to understand if you are still having any problem. Thank you!
Sept. 16, 2020
Easy to install but overall kind of clunky UI. Would rather pay a one time fee for this app rather than monthly recurring charges. I would give it a second chance if they did a one time fee. Other than that, it works as described.
Hello Aquasure USA, thank you for your review! We offer a Free plan forever and are currently analysing adding more plans. In terms of the UI please send us a screenshot to [email protected] so we can understand the issue you are having in your store. Thank you!
Feb. 20, 2020
Piggybacking on the other review someone posted from Feb 19th, 2020. Who said "Good because it's free and it works. My only gripe is that it is not mobile responsive. If it was, this would be 5 stars." However, I'm rating it one star below that, simply because of the developer's pathetic response to that review. I actually happen to be a front-end web developer who writes HTML/CSS and has created feeds like this from scratch. I would absolutely NOT call this either "responsive" or "adaptive" (it's literally neither). All it does is scale down proportionately so that the same number of images appear on mobile as on desktop, which makes them tiny if you have any more than 2 images showing in the row. Do you remember how websites looked on phones before people started developing for mobile? You'd see the full desktop site, but you'd be zoomed way out so it fits on your tiny phone screen without having to scroll sideways. Nothing would be readable, everything was tiny. You had to pinch-to-zoom to interact with anything, see images, etc. This is exactly the same way this instagram feed functions. Setting max-width: 100%; in your CSS and height: auto; on your images is about the lamest excuse I've ever seen for "responsive". So no, it's absolutely not responsive. Does it work on mobile? Yes. It acts exactly like an old non-responsive website does. However, "does it work?" is a pretty low bar when non-responsive sites also technically meet that requirement. A better question would be "how is the user experience on mobile?" and the answer to that question would be "pretty garbage because you can't see anything". In my opinion, that doesn't count as "responsive" at all. Shopify's built in feature worked fine. Their developers just didn't want to be bothered to update their tool to use Instagram's new Graph API (which honestly would have taken one of their developers an afternoon) so instead they're passing the buck to third party developers. Now, if you want actual responsive functionality with your Instagram feed, you need to shell out more cash. It's lazy on Shopify's part, and seemingly the third party options are also pretty garbage unless you pay money. But hey, it's free I guess.
Hi asher + arden, Thanks for the detailed review, we really appreciate the time you took here and the technical details but I'm afraid it doesn't reflect our app since you are only referring to the free version. With our app you can even manually choose the number of rows and columns you want to show on mobile with our Pro and Plus plans. We are happy to explain everything by email if you want contact us at [email protected] Thanks, Instafeed Team
Sept. 22, 2019
The app does a decent job, but has limitations in the number of feeds/products to display even when we are using paid plans. We use Instagram as a primary sales channel but the app limits display to 20 rows - which is about 20 pictures only if you are on mobile and set the setting to display one product per row. This is on a paid plan too - we contacted the developer to see whether we can come to a custom solution to get more feed display, but they are very dismissive and became unresponsive after the first or second message. Also, the feed update is not as frequent as we'd like. Oftentimes we will publish something on Instagram and then have to wait for a whole hour until the picture shows up in the app. Contacted the developer about this and received no response/explanation. If capacity is an issue, then perhaps offer a more expensive plan to cover for businesses who really need a full feed display, or at least offer the support your client deserves from being on a monthly subscription. It doesn't feel like they cared.
Hello Michellia Fine Jewelry, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced in the past. Over the past few years, we have made important improvements to our app. These improvements include significantly increasing the maximum number of posts displayed and speeding up the update time. We now have a dedicated support team that is here to help you and will answer all your queries within a few hours. If you have any questions or need assistance, please reach out to us at [email protected]. Thank you, Instafeed Team
May 30, 2019
genial
Hola nonstopbydo, Gracias por esta reseña, nos alegra saber que tuviste una experiencia positiva con nuestra aplicación. ¡Te deseamos lo mejor!
May 3, 2019
Shit i need do sub and like they page i dont want i need profint not likes and etc shit but any way ir prety good app
Hi, Thank you for your feedback, we believe we are reviewing the wrong app though as we don't require you to do anything, just enjoy our app. :) Cheers, Instafeed Team
Oct. 11, 2018
I have personal and business Instagram accounts. How can I connect my business instagram account to show up on my shopify store?
Hi there, Check our FAQ to solve your problem: https://nfcube.com/index/?p=faq Contact us via support email if you need any help with it. Thanks, Instafeed Team
March 28, 2018
issues with it randomly not showing up on site and needed to redo the token. when working, it's great
Hello Glass City Pipes, Thank you for sharing your feedback. Tokens are managed by Instagram and not Instafeed, and they usually expire for security reasons to protect your Instagram account. Nowadays, our app no longer requires tokens. Please contact us at [email protected] if you need assistance, our team is always here to help you. Thank you, Instafeed Team
Nov. 11, 2017
It's somewhat easy to install and considering it's free is great. If you aren't a coder though you might have trouble. I'm not a coder. I was able to figure out some of my set up issues which was answered in the FAQ like I picked wrong account and then wanted a title to the section. I don't understand why there isn't a box you could click in the set up for it instead of needing to paste in coding. I still can't figure out how to position this feed where I want on my home page. Currently it's under my newsletter subscription request and I would like it above that or even better yet, alongside the text of our statement. There seems to be some sort of instructions but it's not clear and I am not about to test this and mess up my site playing where do I pop in this coding. I also was interested in adding the animation effects but was confused with the instructions.
Hello House Of Mars Nyc, Thank you for taking the time to review. Over the past few years, we have made important improvements to our app to enhance user-friendliness, without the need for any coding. Instafeed can be easily installed from the theme editor, and its position can be adjusted by simply dragging the section. Instafeed comes with a variety of layouts that can be set up with just one click. Our team is always here to support you. If you have any questions or need assistance, please reach out to us at [email protected]. Thank you, Instafeed Team
Aug. 28, 2017
Don't know what's going on, but somehow the pics never changed to the size that I want them to display online. And did not have " Follow Us On Instagram" on top, is only pics.
Hello Jadyk Beautique, Thank you for taking the time to review. Since 2017, we have made significant improvements to our app. Our feeds are now fully customizable, with a wide range of layout options and configurations that provide great flexibility in designing your feed. Adding a title can be easily done with just a few clicks within the feed settings. If you have any questions or need assistance, please reach out to us at [email protected], our team is here to help you! Thank you, Instafeed Team