Instafeed ‑ Instagram Feed
Boost sales with Instagram gallery, shoppable video & Reels.
Rating
4.9
feedback
1,741
chart
#28
All reviews
Rating Breakdown
Review RSS Feed
Dec. 18, 2023
so nice !!!!!!!!!!!!! works perfect and simple to set up
Hello Atelier Refiné, thank you so much for this 5 star review! It's really amazing to hear that you enjoyed the experience with our app. Best wishes!
Dec. 17, 2023
It is the best Instagram Feed! The video autoplay function is really good. It is also very good for mobile clients. Customer service is also very positive and professional.
Hello MayMaw, thank you so much for this 5 star review! We are thrilled to hear that you enjoyed our app and the experience with our support team. If you need assistance in the future, please don't hesitate to reach out, we're always here to help! Wishing you all the best!
Dec. 12, 2023
Excellent customer support service.
Hello Uchaworld, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our support. If you ever need help again don't hesitate to reach out. Best wishes!
Dec. 10, 2023
Just a few words how how much of assistance was Ines for me when I had issue with setting up your app pn my website. She devoted the time, made sure I was well informed and resolved the problem very proficiently, efficiently and ... on Sunday afternoon. Great app, great service, very pleased with the experience. Thanks a lot!
Hi Surrealify, thank you so much for leaving us this kind review! It makes us so happy to hear that you enjoyed the whole experience with our app and support. If you ever need assistance in the future, please don't hesitate to reach out, we're always here to help! Wishing you all the best!
Dec. 10, 2023
Muy buena atención, muy recomendable
Hola RB Poster, ¡muchas gracias por esta reseña y recomendación! Nos alegra mucho saber que disfrutaste de la experiencia con nuestro soporte. ¡Que tengas un excelente día!
Dec. 9, 2023
gerçekten güzel bir uygulama
Hello TheRacingHistory, thank you so much for this 5 star review! It's amazing to hear that you are happy with our app. Wishing you all the best!
Dec. 9, 2023
bonne application ! meme gratuitement elle est super
Bonjour OUTFIT PROTECT, merci beaucoup de nous avoir laissé cet avis ! Cela nous fait vraiment plaisir d'apprendre que vous avez apprécié notre application. Vous souhaitant tout le meilleur!
Dec. 7, 2023
Easy setup, big impact. Highly recommend! It's boosted my social proof and made my products more relatable.
Hello Athleisure Avenue, thank you so much for leaving us this kind review and for recommending us! We are thrilled to hear that you are happy with our app and the impact it had on your store. Best wishes!
Dec. 5, 2023
Hello OVER9000, thank you so much for this 5 star review. Best wishes!
Dec. 4, 2023
Noice
Hello Skate Plug PR, thank you so much for this 5 star review! We are glad that you enjoyed our app. Best wishes!
Dec. 4, 2023
Great support team. Inês helped me with my issue quickly and efficiently.
Hello AKC Apparel, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our support. If you ever need help again don't hesitate to reach out. Wishing you all the best!
Dec. 3, 2023
sehr gut gelungen
Hallo TITANSTOVE®, vielen Dank für diese 5-Sterne-Bewertung! Es ist großartig zu hören, dass Ihnen unsere App gefallen hat. Beste Wünsche!
Dec. 1, 2023
Solved our issue in minutes, Thank you!!!
Hello Grip Support Store, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our support. If you ever need assistance again don't hesitate to reach out. Best wishes!
Nov. 30, 2023
Hello VERÓNIKA PAGÁN, thank you so much for this 5 star review. Best wishes!
Nov. 29, 2023
Support responses were incompetent and lacked appreciation of paying for their service. IG Reels just stopped posting for a couple days then one posted and stopped again. We were told that the issue was because we didn't have A PRO account which we did. So the first response was "give us money" without simply checking to see if we already did. Then it was a music copyright accusation which was music provided by IG for business accounts. IG will remove or mute videos that misuse audio. We currently have paid advertising on IG with the same posts. They have an unhelpful "it's your fault" response instead of helping to resolve so the app runs smoothly again. Instead of assisting, the support attempts to blame shift the customer, gaslight the issue and avoid addressing errors of the app. We enjoyed their app until we needed "support."
Hi TEEK! Thank you for sharing your feedback on Instafeed. We take pride in being an official Instagram app, adhering strictly to Instagram's rules and guidelines. As our support team previously mentioned, some of your Reels are restricted by the Instagram API due to the use of copyrighted songs. While these songs are permissible within the Instagram platform itself (as Instagram secures the necessary rights), they cannot be displayed externally, such as in your store. This is a standard policy to respect and protect copyright laws. This is explained in our documentation. However, we assure you that all other Reels, especially those without copyright issues, were indeed visible after you upgraded to our Pro plan. Our team suggested this upgrade as the most suitable solution for your needs. We are committed to providing the best support possible and believe we have offered you the best assistance we could under these circumstances. We regret to hear that your experience felt unsatisfactory. Please know that we are here to support you and address any further concerns you might have. Best regards, Instafeed team
Nov. 28, 2023
Ich habe den kostenlosen Plan und bin sehr zufrieden ab und an muss ich Ihn aktualisieren, dass er wieder funktioniert
Hallo Biker-Shirts, Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen! Wir schätzen Ihr Feedback sehr. Bezüglich des Updates Ihres Kontos ist es wahrscheinlich aufgrund kürzlicher Änderungen in Ihrem Instagram-Konto erforderlich. Wir legen großen Wert auf Sicherheit und erfordern daher ein Update für Instafeed in solchen Fällen. Wenn Sie Fragen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, unser Support-Team zu kontaktieren. Wir sind hier, um zu helfen! Ich wünsche Ihnen einen wunderbaren Tag!
Nov. 27, 2023
Super easy to install, and it looks awesome on our website: https://wain.cr. Support was very much available, although again, it is really easy to setup and serves its purpose with plenty pluses. Looking forward to upgrade soon! Cheers!
Hello Wain.cr, thank you so much for this kind review! We're delighted to hear that you enjoyed our app and the experience with our support. If you ever need assistance again or if have any questions about our plans don't hesitate to reach out. Wishing you all the best!
Nov. 26, 2023
Hello LECSA SPECIALTY SNACKS, thank you so much for this 5 star review. Best wishes!
Nov. 24, 2023
Works great, customer support was very fast to resolve my issue.
Hello Chums Chow, thank you so much for leaving us with review! We're delighted to hear that you enjoyed our app and the experience with our support. If you ever need assistance again don't hesitate to reach out. Best wishes!
Nov. 23, 2023
The support team helped me fix a color scheme issue in record time. Thanks for the awesome support!
Hello Rest Simple, thank you so much for this 5 star review! It's amazing to hear that you enjoyed the experience with our support team. If you need help again don't hesitate to reach out. Best wishes!