All reviews

Rating Breakdown

  • 5
    94% (1,153 ratings)
  • 4
    3% (41 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (16 ratings)

Reviews with Text

  • 85% (1,041)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 15, 2024

Top service and the app is great!

Using app

Over 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello ioolajewelry, thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our app and the experience with our support team. We are always here to assist you whenever you need us. Wishing you all the best!

5 / 5 Share

Oct. 15, 2024

We couldn't get the app to embed in our homepage so dropped them a message and within the hour they requested access to edit the theme, and did it for us! Exceptional customer support! :-)

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Féerie Telle, thank you for this wonderful review! We are delighted that you had a great experience with our support team and that we were able to assist you quickly. Your kind words mean a lot to us. If you ever need anything feel free to get in touch, we are always here to help. All the best!

5 / 5 Share

Oct. 14, 2024

Customer Service was most than helpful and quick on their response,

Store

Achorao

Using app

Over 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Hi Achorao, we truly appreciate your 5-star review! It’s fantastic to know that you had a positive experience with our team and that we were able to assist you promptly. If you ever need support in the future, please feel free to contact us. Wishing you all the best!

5 / 5 Share

Oct. 13, 2024

top c'est super intuitif, facile à installer et manipuler.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour MenaJewels, merci d'avoir partagé cet incroyable avis ! Nous sommes ravis d'apprendre qu'Instafeed est facile à utiliser pour vous et qu'il répond à vos attentes. Si vous avez besoin d'assistance à tout moment, n'hésitez pas à nous contacter. Nous vous souhaitons le meilleur !

5 / 5 Share

Oct. 10, 2024

We needed a few changes for the feed display, and they promptly provided amazing customer support and customization! They adjusted the feed layout for us on our web page in just a few minutes. Impressed!

Store

Stylo

Using app

About 3 years

Total reviews

4

Average rating

4.3

Developer Reply

Hello Stylo, thank you so much for your kind words! It’s our top priority to provide quick, personalized service, and we are delighted to hear we could deliver that for you. If you ever need assistance or have any requests, we are always available to help. All the best!

5 / 5 Share

Oct. 9, 2024

The support team is super fast and helpful! They helped us solve our issue very fast

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Got Close, we appreciate your kind words! We are thrilled to hear that our support team was able to assist you promptly. If you ever need help again, don't hesitate to reach out to us. We are always here for you. Best wishes!

5 / 5 Share

Oct. 8, 2024

Fui rapidamente atendida!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Olá About Woman, muito obrigado pela sua avaliação! Ficamos muito felizes em saber que nossa equipe conseguiu ajudar rapidamente. Caso precisem de assistência no futuro, não hesitem em nos contatar. Desejamos tudo de melhor para vocês!

5 / 5 Share

Oct. 7, 2024

I had an issue with the Instafeed not being visible for visitors and after emailing them, they responded swiftly and solved the issue in no time. Great product, great team! Thank you!

Store

Everri

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi Everri, thank you for this amazing review! It's fantastic to hear you enjoyed our app and that our team was able to assist you quickly. Your feedback means a lot to us. If you ever need further assistance, feel free to reach out. All the best!

5 / 5 Share

Oct. 6, 2024

Awesome dev team support! Really helped us out. Would recommend to everyone.

Store

Huffer

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Huffer, thank you for this 5-star review! Your recommendation means a lot to us, and we are very happy to hear that you had a great experience with our team. If you ever need further help, don’t hesitate to reach out, we are always available. Best wishes!

5 / 5 Share

Oct. 6, 2024

MUY CONTENTA Y FÁCIL DE USAR.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hola ADA JOYITAS, ¡gracias por compartir esta increíble reseña! Nos alegra saber que Instafeed te resulta fácil de usar y que está cumpliendo con tus expectativas. Si en algún momento necesitas soporte, no dudes en ponerte en contacto con nosotros. ¡Te deseamos lo mejor!

5 / 5 Share

Oct. 2, 2024

Store

Andy

Using app

6 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello Andy, thank you so much for this 5-star review! It's amazing to know that you had a great experience with our app. Best wishes!

5 / 5 Share

Oct. 1, 2024

Ines was incredible assisting me with technical support for my shopify store; professional, prompt and extremely helpful. I am most grateful.

Using app

3 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello Oski and Lottie, we truly appreciate your wonderful review! It means everything to us to hear that you had such a positive experience with our support team. If you ever need assistance, don’t hesitate to reach out, we are always here for you. Wishing you all the best!

5 / 5 Share

Oct. 1, 2024

i have an issue to add the app on my theme alone and the support help me and respond very quickly.

Using app

About 11 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Couture de Sakina, thank you for your thoughtful feedback! We are thrilled to hear that our team was able to help you quickly. We are always here to assist you whenever you need us. All the best!

5 / 5 Share

Sept. 29, 2024

They are very helpful!

Store

BONDIR

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello BONDIR, thank you for your kind feedback! It makes us really happy to hear that you enjoyed the experience with our support team. If you need help again, feel free to contact us anytime, we are always here to help. All the best!

5 / 5 Share

Sept. 26, 2024

Excellent customer service and great app.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello Thalie Paris, thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our app and the experience with our support team. We are always here to help whenever you need it. All the best!

5 / 5 Share

Sept. 25, 2024

Really great app! When i needed support with applying the insta feed to my secondary website, I received help immediately. Inês was kind enough to insert my instafeed to my website for me. Thank you so much!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Crescent Jewels, thank you for this review! We are so happy to hear you had a great experience with our app and that our team could help you quickly. We are always here whenever you need assistance and appreciate your support. All the best!

5 / 5 Share

Sept. 25, 2024

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Flex Clothing, thank you so much for this review! We are glad that you enjoyed our app. All the best!

5 / 5 Share

Sept. 23, 2024

At first there was an issue that it couldn't load because I had an older Shopify theme and it said to contact them for help. Within a few hours they had fixed the issue and my Instagram feed was installed. ( I'm on the free plan.) Impressed with the customer service.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bright Life Studio, thank you for your amazing 5-star review! We are so happy to hear that you had a positive experience with our team and that we were able to assist you promptly. If you ever need further help, don’t hesitate to reach out, we are always available. Best wishes!

5 / 5 Share

Sept. 20, 2024

質問に対する回答がとても早くわかりやすかったです! ありがとうございました!

Store

Colony

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Colony様、このたびはご親切なレビューをいただき、誠にありがとうございます!サポートチームが迅速にご質問にお答えし、ご不安を解消できたこと、大変嬉しく思います。また何かお手伝いが必要な際は、どうぞお気軽にご連絡ください。私たちのチームはいつでもお手伝いする準備ができています。今後ともどうぞよろしくお願いいたします!

5 / 5 Share

Sept. 19, 2024

I needed help with my IG feed showing up on my homepage as the web designers used a legacy theme and the usual tutorials weren't working. When I reached out to Instafeed/Mintt Studio directly, they emailed back within 10 minutes, I granted them the limited access to my Shopify account and they fixed in less than 24hrs! Super communicative, fast and easy to work with. Thank you, best customer/tech support that I've experienced in a long time from any company!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Pickleball Jules, thank you so much for this kind review! We are thrilled to hear that you enjoyed the experience with our support team and that we could assist you promptly. Your satisfaction is our top priority, and we are grateful for your kind words. If you ever need assistance, don't hesitate to reach out, we are always here to help. All the best!