All reviews

Rating Breakdown

  • 5
    94% (1,510 ratings)
  • 4
    3% (46 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 73% (1,161)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2024

They are very helpful!

Store

BONDIR

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello BONDIR, thank you for your kind feedback! It makes us really happy to hear that you enjoyed the experience with our support team. If you need help again, feel free to contact us anytime, we are always here to help. All the best!

5 / 5 Share

Sept. 26, 2024

Excellent customer service and great app.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Hello Thalie Paris, thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our app and the experience with our support team. We are always here to help whenever you need it. All the best!

5 / 5 Share

Sept. 25, 2024

Really great app! When i needed support with applying the insta feed to my secondary website, I received help immediately. Inês was kind enough to insert my instafeed to my website for me. Thank you so much!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Crescent Jewels, thank you for this review! We are so happy to hear you had a great experience with our app and that our team could help you quickly. We are always here whenever you need assistance and appreciate your support. All the best!

5 / 5 Share

Sept. 23, 2024

At first there was an issue that it couldn't load because I had an older Shopify theme and it said to contact them for help. Within a few hours they had fixed the issue and my Instagram feed was installed. ( I'm on the free plan.) Impressed with the customer service.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bright Life Studio, thank you for your amazing 5-star review! We are so happy to hear that you had a positive experience with our team and that we were able to assist you promptly. If you ever need further help, don’t hesitate to reach out, we are always available. Best wishes!

5 / 5 Share

Sept. 20, 2024

質問に対する回答がとても早くわかりやすかったです! ありがとうございました!

Store

Colony

Using app

About 4 years

Total reviews

2

Average rating

4.0

Developer Reply

Colony様、このたびはご親切なレビューをいただき、誠にありがとうございます!サポートチームが迅速にご質問にお答えし、ご不安を解消できたこと、大変嬉しく思います。また何かお手伝いが必要な際は、どうぞお気軽にご連絡ください。私たちのチームはいつでもお手伝いする準備ができています。今後ともどうぞよろしくお願いいたします!

5 / 5 Share

Sept. 19, 2024

I needed help with my IG feed showing up on my homepage as the web designers used a legacy theme and the usual tutorials weren't working. When I reached out to Instafeed/Mintt Studio directly, they emailed back within 10 minutes, I granted them the limited access to my Shopify account and they fixed in less than 24hrs! Super communicative, fast and easy to work with. Thank you, best customer/tech support that I've experienced in a long time from any company!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Pickleball Jules, thank you so much for this kind review! We are thrilled to hear that you enjoyed the experience with our support team and that we could assist you promptly. Your satisfaction is our top priority, and we are grateful for your kind words. If you ever need assistance, don't hesitate to reach out, we are always here to help. All the best!

5 / 5 Share

Sept. 19, 2024

Store

Harnezz

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello Harnezz, thank you so much for this review! We are glad that you enjoyed our app. Best wishes!

5 / 5 Share

Sept. 19, 2024

The customer team resolved our issue with amazing speed!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello ADORABLE FLOWERS TOKYO JAPAN, thank you for your kind feedback! It makes us really happy to hear that our support team was able to help you quickly. If you need help again, feel free to contact us anytime, we are always here to help. All the best!

5 / 5 Share

Sept. 18, 2024

シンプルで使いやすいアプリです。 サポートの対応も迅速でした。

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

こんにちは、VITAL TOKYO!素晴らしい5つ星のレビューをありがとうございます!私たちのアプリが使いやすく、インストールも簡単だと感じていただけたこと、そしてサポートチームとの素晴らしい体験をお持ちいただけたことを嬉しく思います。今後、何かお手伝いが必要な際は、ぜひお気軽にご連絡ください。すべての幸運をお祈りしています!

5 / 5 Share

Sept. 18, 2024

Great app for Instagram integration in shopify store, the customer support team is as fast as light, I was having trouble to incorporate Insta feed in my store and the soon I mailed the customer support team, they resolved ,y issue within 20 minutes. Thank you Instagram Feed team.

Using app

About 2 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hello Purely Femme, thank you so much for sharing your kind feedback! It makes us so happy to hear that you enjoyed our app and your experience with our support. It's also amazing to know that our team was able to assist you promptly, and we are excited to continue working together. If you need assistance in the future, please don't hesitate to reach out, we are always here to help. Wishing you all the best!

5 / 5 Share

Sept. 18, 2024

Quick and easy install - their customer service team was fast and responsive to my questions.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sex and Monsters, thank you so much for this 5-star review! It's amazing to hear that you found our app easy to install and that you enjoyed the experience with our support team. If you ever need help again, don't hesitate to reach out. Best wishes!

5 / 5 Share

Sept. 17, 2024

Thank you very much, they provided special support regarding the update. Marcus Q. From Technical Team Thank You

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello S COLLECTION TRADING CO LLC, thank you so much for this 5-star review! It's amazing to hear that you had a positive experience with our support team. If you ever need help again feel free to get in touch, our team is always ready to assist you. Wishing you all the best!

5 / 5 Share

Sept. 17, 2024

Great support. Love the app and it's features.

Using app

Over 1 year

Total reviews

15

Average rating

5.0

Developer Reply

Hello Ell Soll Fashion, thank you for this kind review! We are thrilled to hear that you enjoyed using our app and had a positive experience with our support team. If you ever need anything, feel free to reach out. Best wishes!

5 / 5 Share

Sept. 16, 2024

Great support

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello FUCHSIA SHAW, thank you for your kind feedback! It's amazing to hear that you enjoyed the experience with our support. If you need help again, feel free to contact us anytime - our team is always here to help. Wishing you all the best!

5 / 5 Share

Sept. 16, 2024

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Wandering Willow NZ, thank you so much for this review! We are glad that you enjoyed our app. All the best!

5 / 5 Share

Sept. 16, 2024

Heel makkelijk te installeren. Bij het toepassen online heel snel verder geholpen door een assistent. Top!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hallo cocoomade, heel erg bedankt voor deze 5-sterrenbeoordeling! Het is fantastisch om te horen dat je de app eenvoudig te installeren vond en dat ons ondersteuningsteam een geweldige ervaring heeft geboden. Jouw feedback wordt zeer gewaardeerd. Als je in de toekomst hulp nodig hebt, aarzel dan niet om contact op te nemen. Het beste!

5 / 5 Share

Sept. 15, 2024

Very helpful and responsive! App looks beautiful on my shop. Thanks guys!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello après pluie, thank you so much for your kind feedback! We are beyond happy to hear that you enjoyed how our app looks on your store and your experience with our support team. Feel free to reach out anytime you need assistance, we are always here for you. We wish you the very best!

5 / 5 Share

Sept. 14, 2024

They were prompt in assisting me with my issue. My reels grid started showing in the Instafeed app that I wanted hidden and they resolved it right away.

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Posh Goth, thank you for your kind feedback! We are delighted to know our team could assist you promptly. We are always ready to help whenever you need us. We truly appreciate your support!

5 / 5 Share

Sept. 7, 2024

Great app support is amazing!

Store

KOLDER

Using app

About 13 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi KOLDER, thank you for this kind review! We are delighted that you liked our app and had a great experience with our support team. Don't hesitate to contact us if you need anything, we are always here for you. All the best!

5 / 5 Share

Sept. 5, 2024

I wasn't able to include the code to my theme but in no time the support team did. Thank you so much! This was the best of customer service I have experienced in a long time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello www.toybox.ae, thank you so much for your lovely feedback! It means the world to us that our support team was able to assist you. Please know that if you ever need anything in the future, we are always here and happy to help. All the best!