Instafeed ‑ Instagram Feed
Boost sales with Instagram gallery, shoppable video & Reels.
Rating
4.9
feedback
1,747
chart
#28
All reviews
Rating Breakdown
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Oct. 3, 2019
App work's as described. Easy to install and follow directions. A clean look as well I highly recommend it.
Sept. 30, 2019
Really easy to install. Hope everything will continue that way Really easy to install. Hope everything will continue that way
Sept. 29, 2019
so far I love this app. I have used it twice and didn't have any issue with the app. Easy to instal.
Sept. 24, 2019
brilliant just what i needed to get started. it's basic, but sometimes thats all you need. does what it says on the tin mate :)
Sept. 23, 2019
Bad customer service! Ive used this feed for 12 months no problem. I recently contacted your support and asked why my feed was suddenly missing from my website? I told it wasnt anything to do with Instafeed as i didnt have an account, sent screen shots of their app instaled on my dashboard. I then had i reply telling mt my feed was propbably from a theme pluggin. i then had no choice but to purchase additional theme support to be told. the Issue was with Instagram changing their API, and all i needed was a new Instafeed access token. You would think as your app is for Instagram your support staff would of informed me of this major change? but no! they chose to ignore my enquiry, gave me no help or advice. It cost me $30 dollars for support i dont need. Thanks for nothing !!! As Far as your excuse of a repy! You still dont seem to understand? my store used your app for 12 months fine untill Instagram changed its API. Your understanding of the english lauguage is clearly poor! I had your Insafeed app installed and you failed to get off your arse and look into my problem! As i said before your customer service is non- existant!
Hello, Thank you for your review, we are sorry it was not clear to you. Like we mentioned before the feed in your store is not from our app, you have our app installed but you are not using it. You can confirm that yourself by uninstalling our app. Your feed will still work because the feed displaying in your store is not from our app, the token that you needed to change was not from our app. It was not clear to us if you want to use our app, we cannot provide support to different apps I'm afraid. If you still want to use our app please contact us directly [email protected] Thanks, Instafeed Team
Sept. 22, 2019
The app does a decent job, but has limitations in the number of feeds/products to display even when we are using paid plans. We use Instagram as a primary sales channel but the app limits display to 20 rows - which is about 20 pictures only if you are on mobile and set the setting to display one product per row. This is on a paid plan too - we contacted the developer to see whether we can come to a custom solution to get more feed display, but they are very dismissive and became unresponsive after the first or second message. Also, the feed update is not as frequent as we'd like. Oftentimes we will publish something on Instagram and then have to wait for a whole hour until the picture shows up in the app. Contacted the developer about this and received no response/explanation. If capacity is an issue, then perhaps offer a more expensive plan to cover for businesses who really need a full feed display, or at least offer the support your client deserves from being on a monthly subscription. It doesn't feel like they cared.
Hello Michellia Fine Jewelry, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced in the past. Over the past few years, we have made important improvements to our app. These improvements include significantly increasing the maximum number of posts displayed and speeding up the update time. We now have a dedicated support team that is here to help you and will answer all your queries within a few hours. If you have any questions or need assistance, please reach out to us at [email protected]. Thank you, Instafeed Team
Sept. 17, 2019
My homepage looks good! The app is free at least for what I need it for, I would recommend 100 times. Thanks
Sept. 14, 2019
Truly an amazing app. Never had any issues with it and displays our feed beautifully on our page. Looking forwards to upgrade soon for the product tagging feature! Haven't even needed to reach out to their support because everything functions perfect!
Sept. 14, 2019
love it! super easy to use! love the option to have different rows of pictures and our website looks better!
Sept. 11, 2019
Great app. Easy to set up and followers can see your shoppable instagram feed . Nice design :) !
Sept. 11, 2019
Make sure to not include any links or odd text in the SUBJECT OR TITLE of your e-mail to this company! They are really helpful and will assist you as long as they can receive this properly, as they have filtering in their e-mail system to avoid spam. Good app and awesome appearance.
Thank you for your review and we're glad everything was sorted out.
Sept. 10, 2019
Such a convenient way to add a different perspective to my products, and the ease of installing is a dream!
Sept. 10, 2019
Loving this app! This is so easy to set up, and works so well. Hope you develop more apps in the future. Keep up the good work!
Sept. 7, 2019
It's awesome! And it's FREE! Can't get any better than that! Just download and see how easy it is to use!
Sept. 6, 2019
Instafeed ‑ Instagram Feed is very nice app. who is looking for show your instagram on site , this is a very use full app.
Sept. 6, 2019
I wasn't getting enough sales, people just weren't coming to my site. This actually helped me reach more people. I think I'm off to a good start
Sept. 5, 2019
Works perfectly as described. Free of charge and easy to implemend, no issues so far and it looks good also. Thanks!
Sept. 2, 2019
the app is amazing! I love how it looks on my store... I will definitely continue to use it! thank you Instafeed!
Sept. 1, 2019
This app never worked on my website.
Than you for your review. We had a look at your settings and it seems that you never completed the installation. We also looked into our support system and you never reached out to us. Contact us at [email protected] and we'll help with any issues you are having. Thanks, Instafeed team